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Queens Head Hotel

3.0 star property

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Photo gallery for Queens Head Hotel

Front of property
Shower, free toiletries, towels
Iron/ironing board, free WiFi, bed sheets
Front of property
Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
6 Sandgate, Northumberland, Berwick-upon-Tweed, England, TD15 1EP
  • Place, Berwickshire Coastal Path
    ‪1 min walk‬
  • Place, Berwick-upon-Tweed Town Hall
    ‪3 min walk‬
  • Place, Berwick-upon-Tweed Barracks and Main Guard
    ‪6 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Queens Head Hotel

This smoke-free hotel features express check-out and free WiFi in public areas.
Queens Head Hotel offers 6 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. 26-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Queens Head Hotel. During your stay, you're just a quick walk from Berwickshire Coastal Path. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Steps from Old Bridge and 3 minutes by foot from Berwick-upon-Tweed Town Hall
  • Dogs welcome for a fee
Queens Head Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Berwick-upon-Tweed hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle storage

Family friendly

  • DVD player

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1765
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: GBP 20.00 per pet, per stay (maximum GBP 20 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per stay (maximum GBP 20 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Head Hotel Berwick-upon-Tweed
Queens Head Berwick-upon-Tweed
Queens Head BerwickuponTweed
Queens Head Hotel Hotel
Queens Head Hotel Berwick-upon-Tweed
Queens Head Hotel Hotel Berwick-upon-Tweed

Queens Head Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 206 reviews
Rating 8 - Good. 58 out of 206 reviews
Rating 6 - Okay. 18 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 6 out of 206 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Marion

Liked: Cleanliness, amenities
This historic hotel has loads of character and is a marvellous central location. I would suggest that it needs some decorative TLC but my room was large and with 2 huge floor to ceiling windows that looked out onto the main street. Room and ensuite were very clean and the bed was very comfortable. I met some of the hospitality staff and they were welcoming and cheerful. I would definitely return.
Stayed 4 nights in Dec 2025

6/10 Okay

Angus

Liked: Cleanliness
Disliked: Staff & service, amenities
Its a strange feeling as its an unmanned hotel which I was not expecting, so nobody is there at all leaving you feeling very out of the loop. The orange juice was way passed its sellby date and made me feel quite ill. They let me check in a bit early for a small additional fee which was very helpful
Stayed 1 night in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
The room was basically just dirty, dust on everything, carpets hadn’t been vacuumed, the bathroom floor was dirty. When I arrived there were no lights in the bedroom apart from lamp which also affected the bathroom this was somehow resolved after a few hours.
Stayed 1 night in Dec 2025

8/10 Good

Allan

Liked: Amenities
Self check in was easy, unexpected great breakfast hamper, room was good for an overnight stay, really quite and a good location
Stayed 1 night in Nov 2025

4/10 Poor

Teresa

Disliked: Staff & service, amenities
No staff at all present
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick.
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Nice place 👌
Stayed 1 night in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
The room was nice and clean the en-suite excellent and the breakfast hamper a nice treat as I had a very early start.
Stayed 1 night in Nov 2025

8/10 Good

william

Stayed 2 nights in Nov 2025

10/10 Excellent

stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room And nice breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The bed was comfortable, was missing staff at 4 when I arrived and the milk in my room was off so I wasn’t able to have a coffee or breakfast
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Stayed 1 night in Oct 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff, room not cleaned. Access by combination lock into an empty hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Amenities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked about this hotel. I have sent a letter to your customer services department explaining the problems I had with the Queen's Head in Berwick upon Tweed,
Stayed 1 night in Oct 2025

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Berwick

Nice little hotel that is basically a B&B. No one staffs the front desk -- you enter with a door code that is sent by the hotel. System worked fine. Hotel is in a good location, near the water and the wall, about 12-15 min from the railway station. Breakfast was fine, although not stellar. Room and dining area were clean. We would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and the facilities of the room are outstanding comfortable bed. The breakfast was amazing freshly cooked by heather who also takes your order. Good choice of cereal, fresh fruit yoghurt and toast. Then to follow a full cooked breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Shane

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was very well worn. The carpets were stained and looked filthy. The smell was very stale and old.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a little bizarre to ‘check yourself in’ to a hotel and I’m sure in the winter months it might feel even more strange BUT everything had been thought about. The room was clean and well equipped, comfortable bed and breakfast was delicious. Communication by text told you everything you needed to know ….a very nice stay
Stayed 1 night in Sep 2025

8/10 Good

R

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Nice modern bright room with everything in it, would have liked a
Stayed 3 nights in Sep 2025

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nobody to greet you during stay. Seemed to have reduced staff to absolute minimum. Breakfast was overcooked.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night sleep
Stayed 1 night in Aug 2025