See all properties

Best Western Citadelle

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Citadelle

A cozy reading area with bookshelves, leather armchairs, and unique pendant lighting.
A modern lounge area with a sofa, armchairs, a coffee table, and a bookshelf.
A restaurant with wooden tables and chairs, stone pillars, and hanging light fixtures.
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
13 Rue General Lecourbe, Besancon, Doubs, 25000
  • Place, Besancon Citadel
    ‪6 min walk‬
  • Place, Besancon Cathedral
    ‪11 min walk‬
  • Place, University of Franche-Comte
    ‪13 min walk‬

Room options

View all photos for Superior 1 King Bed Non Smoking

A hotel room with a bed, a desk, two chairs, a wardrobe, and a lamp.

Superior 1 King Bed Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

A hotel room with a bed, a desk, a chair, and a TV.

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

9.2 out of 10
Wonderful
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A neatly made bed with white linens in a room with floral wallpaper, a dark headboard, and a desk with a lamp and a bottle.

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Classic Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, a trash bin, and a television.

Classic Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

A bedroom with a bed, a chair, a TV, and a door leading to a bathroom.

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby sitting area
Hôtel du Nord
Besancon Old Town
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Business services
4.3 out of 5, Excellent, 150 reviews
The price is €66
includes taxes & fees
17 Aug - 18 Aug
Hôtel du Nord

About this property

Best Western Citadelle

A 24-hour business center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Best Western Citadelle offers 41 accommodations with espresso makers and safes. Beds feature premium bedding. 76-cm flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Citadelle. During your stay, you're just a quick walk from House of Victor Hugo. Enjoy features like free WiFi in public areas, plus a 24-hour business center and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Within a 10-minute walk of House of Victor Hugo and House of the Lumière Brothers
Public spaces have free WiFi. Business amenities include a 24-hour business center and coworking spaces. The business-friendly Best Western Citadelle also features coffee/tea in a common area, complimentary newspapers in the lobby, and room service (during limited hours).

This 3-star Besancon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 15 per day); reservations required
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 8 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (254 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (69 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Built in 1890
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 76-cm flat-screen TV with premium digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Nearby parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Granvelle
Granvelle Besancon
Granvelle Hotel Besancon
Best Western Citadelle Hotel Besancon
Best Western Citadelle Besancon
Best Western Citadelle
Citotel Hotel Besançon
Best Western Citadelle Hotel
Best Western Citadelle Besancon
Best Western Citadelle Hotel Besancon

Best Western Citadelle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 721 reviews
Rating 8 - Good. 310 out of 721 reviews
Rating 6 - Okay. 67 out of 721 reviews
Rating 4 - Poor. 24 out of 721 reviews
Rating 2 - Terrible. 7 out of 721 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kjartan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and perfect to be able to charge the car at the hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Asgeir

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Saumil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Stayed 1 night in May 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, a little away from the city centre

Lovely city with lots to offer. Hotel location slightly away from centre.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Dominik

Liked: Cleanliness, staff & service, amenities
Good located and very friendly personnel. Rooms ok.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Aug 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff at reception with good advice
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Good size room.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value.

Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
Stayed 1 night in May 2024
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but fine

Hotel is okay. Staff friendly, except breakfast restaurant. WiFi is a pain for business use.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For once in France a hotel I really liked. Very friendly personnel at reception, the hotel is located just outside the centre with several convenient parking areas nearby. The building is historic and during the renovation it was decided to keep the old atmosphere and mix it with a modern decor. Really nothing to say about a pleasant stay. Reasonable price and in line with what was offered
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Vadim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor quality even for France

Small room, no day light from window. No parking.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run, don’t look back.
Stayed 1 night in Apr 2025
Verified

8/10 Good

maria de la concepcion

Liked: Cleanliness
Front desk ….not the welcome I expected!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jean-Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Charles

Disliked: Property conditions & facilities, room comfort

Very Disappointed

Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else I can only assess my opinion on my room Staff friendly
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmergröße ok. Kein Lift zum Zimmer. Frühstück im Keller. Auswahl Standard. Bad sauber und genügend gross. Keine Extras wie Body Lotion. Gesicherter Parkplatz gg. Aufpreis. Lage direkt am Aufstieg zur Citadelle und 15' Gehminuten zur Innenstadt
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities
Bra frukost tr
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Globalement moyen chambre au 3 eme étage avec odeurs de canalisations Parking très limité penser à réserver
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Essi

Liked: Staff & service
Hyvä sijainti.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Chambre impeccable Personnel disponible à l'écoute et sympathique Emplacement ideal au coeur de Besançon
Stayed 1 night in Feb 2026