6/10 Okay
Dan A.
19 Apr 2025
Liked: Cleanliness
Nice location, spotless unit, spotty management
The unit was spotless and contains all the necessary things needed for a short stay. The location is perfect, in downtown Bethesda. That said, our move-in instructions were never sent, 15 minutes before our move-in time of 4 PM, we were told that it would be pushed back to 6 PM, and it ended up being after 7:20 PM. We had a dog with us so it’s not as if we could go sit in a bar or restaurant somewhere. We had to wait in the lobby. In addition, the television in the living room never worked properly. Although we gave times to the management company as to when we would be there, twice they showed up to fix it when we were not there and claimed they could not get in because they heard our dog barking. Clearly, they failed to read our instructions about our presence in the unit. This was our second stay at this particular unit and the first one was flawless. After this experience, I’m not sure we will return.
Dan A.
Stayed 5 nights in Apr 2025