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AMA Hôtel

3.0 star property

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Photo gallery for AMA Hôtel

Restaurant
Exterior
Superior Double Room
Reception
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
8 Rue Maison Suisse, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Le Gare du Midi
    ‪2 min walk‬
  • Place, Biarritz City Hall
    ‪5 min walk‬
  • Place, Casino Barriere
    ‪5 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a floral wallpaper, a bed with white linens, a beige throw, and a nightstand with a phone and a framed picture.

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

AMA Hôtel

Along with a bar/lounge, this smoke-free hotel has a computer station and free newspapers. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite. Private bathrooms are not ensuite.
AMA Hôtel offers 15 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at AMA Hôtel, you're just a quick walk from Grand Beach. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • 6 minutes by car from Grand Beach and 11 minutes from Cote des Basques
A private beach is featured. As a guest of AMA Hôtel, you'll find multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly AMA Hôtel also features a front-desk safe, a television in a common area, and an elevator.

This 3-star Biarritz hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 6 for children
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alcyon Biarritz
Alcyon Hotel
Alcyon Hotel Biarritz
Alcyon
AMA Hôtel Hotel
AMA Hôtel Biarritz
AMA Hôtel Hotel Biarritz

AMA Hôtel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 151 reviews
Rating 8 - Good. 61 out of 151 reviews
Rating 6 - Okay. 11 out of 151 reviews
Rating 4 - Poor. 3 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely cosy hotel in great location. Friendly staff and nice breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel. It's not staffed between 2pm and 7am, but all the staff we met were very nice. We loved Biarritz.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sylvie gave us excellent service, even upgraded us to a larger room. Great location for visiting Biarritz.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in Biarritz

Great location. Sylvia extremely helpful. We enjoyed our one night stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the centre of town and handy for everything. Really enjoyed the breakfast, plenty of choice and home made jams were delicious. Sylvie was so helpful in highlighting all the sights we might want to see as well as restaurants to go to and day trips out of town.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Phyllis

Liked: Cleanliness
Very convenient location for restaurants and shopping. Despite reception closed at 2pm everyday, the WhatsApp response is very prompt and helpful.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel in a charming building exceeded our expectations. Lots of charm and well appointed. Sylvie, the manager was welcoming and helpful in finding parking and offering recommendations around town. Great location near the market, beaches, and top tier shopping - while being set back a few streets so very quiet as well. Will stay here again!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful boutique hotel! We only stayed there one night but were extremely pleased with the hotel. The rooms aren’t large, but that was alright since we only needed them for sleep and showers. My room was big enough for my wheelchair.We loved our breakfast which had excellent choices. It even had homemade jams for our bread. We highly recommend this hotel and certainly stay there again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Anne-Laure

Liked: Cleanliness, staff & service, amenities
Accueil
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

CHRISTOPHE

Liked: Cleanliness, staff & service, amenities
Chambre impeccable et hôtel plutôt calme . Les hôtes sont très sympathiques
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen

Toppen allting, underbar service, enda negativa var att de sprayat rummet med något medel, fungerar inget bra för astmatiker
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon moment !

Moment très agréable, et tout particulièrement avec un super petit déjeuner préparé par Sylvie qui est très professionnelle et qui fait qu’on se sent à la maison. Ça fait plaisir. Je reviendrais !
Stayed 1 night in Apr 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge!

Litet personligt hotell med trevlig och serviceminded personal. Fick många bra tips, Bra frukost. Receptionen var bara öppen på morgonen så vi hade svårt att ta oss in vår första ankomstdag. Älskade Biarritz!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel unweit des Strandes

Das Hotel liegt sehr zentral, Kurzer Fußweg zum Strand. Als wir am Abend ankamen war die Rezeption nicht besetzt. Man konnte am Hotel läuten und nach zirka 20 Minuten kam eine Dame, die uns das Zimmer zeigte, aber eigentlich in einem anderen Hotel arbeitet. Wir bekamen allerdings ein anders Zimmer als das Gebuchte. Das Licht im Zimmer funktionierte nur teilweise und konnte beim Betreten des Zimmers nicht angeschaltet werden. Man musste an der gegenüberliegenden Wand erst einen anderen Lichtschalter suchen und betätigen aber aufpassen um in der Dunkelheit nicht über das Mobiliar zu fallen. Ansonsten nettes kleines Frühstück und netter freundlicher Service beim Frühstück und bei der Abreise.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Rafel

Liked: Cleanliness, staff & service, room comfort

En general, bien.

el Hotel esta bien aunque el precio de 184 € es bastante alto, teniendo en cuenta que los baños están anticuados y que la bañera, en plástico resbaladizo, es un peligro que deberían haber cambiado. Debería haber una recepción, como en todos los hoteles de este precio, la menos hasta las 20 h. aunque no tuvimos ningún problema al entrar.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé dans l’hyper centre de Biarritz, les jchambres sont jolies mais les finitions sont moyennes (des trous dans les murs non comblés). La literie est confortable. Le petit déjeuner est bon, varié et l’accueil par Sylvie qui est véritablement la perle de cet établissement, est excellent. J’avoue que ce que je retiens le plus de notre séjour c’est l’accueil et la gentillesse de Sylvie qui est très investie dans cet établissement, toutefois je suis un peu surprise de ne pas avoir croisé au cours de ces 3 jours une seule fois le/la propriétaire.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación. Cómodo.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

LUIS MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities

Muy buena relación calidad-precio en Biarritz

Todo bien, salvo que en recepción no hay nadie desde las 14:00 (poco importante) y un ruido las 24 horas bastante molesto para algunas personas (no en nuestro caso, pero entiendo que haya gente que les pueda molestar si tienen el sueño ligero).
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Jose Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Agradable

Agradable.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Accueil très agréable, explications très claires pour arrivée tardive, chambre impeccable, nous reviendrons !
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon Acceuil, chambre prête avant l’heure. La responsable très souriante et joviale. Le petit déjeuner peut paraître cher mais il est vraiment très copieux. Petit bémol pour notre salle de bain, la poubelle des anciens clients pas changer et dans l’ensemble pas très propre.. mais nous sommes quand même ravis de notre passage dans le AMA hôtel.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Agathe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambres jolies et confortables

Très belle déco de l'hôtel, les chambres ne sont pas hyper grandes mais tout y est et la salle de bain l'est, tout est propre et joli. Ils proposent pendant le COVID un service de restauration le soir et au petit déjeuner en supplément. Seul point négatif est l'encens ou parfum qui était dans la chambre assez fort, nous avons du ouvrir les fenêtres pour aérer.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy muy buen servicio y atención al detalle. Volvería!
Stayed 3 nights in Aug 2020