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The Burgundy

2.5 star property

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Photo gallery for The Burgundy

Family Loft
Family Loft | Living area
Family Loft | Living area
Studio Suite | Living area
Traditional Cabin | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View in a map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪5 min walk‬
  • Place, Big Bear Visitor Center
    ‪8 min walk‬
  • Place, Snow Summit
    ‪4 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Loft

Family Loft | Living area

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Economy Cabin

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Living area

Traditional Cabin

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

The Burgundy

Mountain hotel with free parking, 7-minute walk to The Village
An outdoor pool, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite. Limited housekeeping is available.
The Burgundy offers 40 accommodations with coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Burgundy. During your stay, you're just a quick walk from The Village. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a multilingual staff, a lobby fireplace, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by foot from The Village and a 3-minute drive from Snow Summit
  • Pets welcome for a fee
The Burgundy offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, a vending machine, and multilingual staff are also featured at The Burgundy. Free self parking is available.

This Big Bear Lake hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Conveniences

  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 01 and close September 15.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

The Burgundy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 515 out of 1009 reviews
Rating 8 - Good. 228 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 74 out of 1009 reviews
Rating 2 - Terrible. 73 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamila

Stayed 2 nights in Nov 2025

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, staff & service
Staff is great and helpful, but the room was nothing as advertised. In the picture for double room, the description had a picture of a very modern and bright looking room with two windows and plenty of sun light. In the description it also said kitchenette. I wanted to cook. Turned out it was a very dark looking very old fashioned looking room where I had to turn lights on to not feel like in a cave and a microwave was my kitchenette I guess. The continental breakfast I imaged also something else other than paper plates with scones or croissants, apples, bagels and hard boiled eggs in plastic packaging. That’s it. Also, please put a curtain in front of the door window, that light from the lanterns outside was shining so brightly inside the room at night and at 6 in the morning.
A very dark room when the door is closed. Except for at night, then it’s too bright thanks to the uncovered window in the door.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this place! Clean room, kind staff and perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcela, Loma Linda

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time, great location, staff is amazing and welcoming and it was clean.
Stayed 1 night in Nov 2025

8/10 Good

Siyuan, Moreno Valley

Stayed 1 night in Nov 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities
Beautiful cabin, friendly staff, great location. We loved everything about our stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Pearl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast always good and the hot tub was good but the hot water didn't stay hot. We filled the tub up and tried to put more water but it was cool not hot. But the shower water was hot.
Stayed 1 night in Oct 2025

10/10 Excellent

Keenan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

8/10 Good

Rosanna

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher, Los Angeles

Stayed 3 nights in Oct 2025

10/10 Excellent

hilario

Liked: Cleanliness, amenities
Great location and grounds, loved waking up amongst the trees. Newly renovated rooms and very welcoming staff. Definitely coming back next year.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ying

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, will book again
Stayed 2 nights in Oct 2025

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

James, Gardena

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

6/10 Okay

Gloria

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! The staff is super nice and helpful and the location is safe and convenient. The rooms are simple and clean and the hot tub was nice and hot. The pillows are good and the bed was comfortable. The hotel is walking distance from lots of restaurants and a short drive from everything else in town. What else can you ask for?
Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

AnaLiza

Travelled with family

A Pleasant surprise

I was pleasantly surprised. The suite was spacious and clean. Everything inside was properly maintained. All the rooms have big and good tvs. I’ll be back.
Stayed 1 night in Oct 2025

8/10 Good

Jameka

Stayed 2 nights in Oct 2025

6/10 Okay

seyed hadi

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Breakfast was nothing , around our cabin was a lot of trash , there was very bad smell in room and pillows were uncomfortable . Room were clean.
Stayed 2 nights in Oct 2025