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The Burgundy

2.5 star property

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Photo gallery for The Burgundy

Family Loft
Exterior
Family Loft | Living area
Economy Cabin
Traditional Cabin

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View in a map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Place, Big Bear Lake
    ‪3 min walk‬
  • Place, The Village
    ‪5 min walk‬
  • Place, Big Bear Visitor Center
    ‪8 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Loft

Family Loft | Living area

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Living area

Traditional Cabin

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

View from property
Big Bear Frontier
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping
4.3 out of 5, Excellent, 1,002 reviews
The price is €126
includes taxes & fees
12 Jan - 13 Jan 2026
Big Bear Frontier

About this property

The Burgundy

Hotel with free breakfast, 7-minute walk to The Village
An outdoor pool, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a garden are onsite. Limited housekeeping is available.
The Burgundy offers 40 accommodations. Accommodations offer separate sitting areas. This Big Bear Lake hotel provides complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Burgundy. During your stay, you're just a quick walk from The Village. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business center, a meeting room, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from The Village and a 3-minute drive from Snow Summit
  • Pets welcome for a fee
The Burgundy offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Barbecue grills, a vending machine, and multilingual staff are also featured at The Burgundy. Free self parking is available.

This Big Bear Lake hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool
  • Ski passes

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Conveniences

  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 01 and close September 15.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

The Burgundy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This is a beautiful property with super cute cabin rooms and suites. They have a heated pool, hot tub, and basketball court. Parking is free. There's breakfast of bagels, muffins and breads in the check in building. We just stayed one night and it was perfect for us.
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice they were doing some remodeling and construction onsite the continental breakfast could use a few more items - especially for non coffee drinkers or kids. All and all nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Henny

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool area was not clean and the jacuzzi was broken and cold with a sign the said don’t turn on .
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent and it was a cozy little cabin.
Stayed 2 nights in Aug 2025

10/10 Excellent

LENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend. Nice cabins. Breakfast was light, just pastries but hotel was fun
Stayed 2 nights in Sep 2025

2/10 Terrible

Humayara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before you go check with the property which room you will get because they have very old unclean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Aida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my parents to stay when they went to Octoberfest and they liked the room they received. I booked a room with 2 queen beds and it was spacious and newly remodeled. The only thing they would like to see improved was the “breakfast”or lack there of. They would stay here again is what they told me.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. Outdoor hot tub needs jets fixed.
Stayed 3 nights in Sep 2025

8/10 Good

josh

Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffany, Helendale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and attentive, however the spa temperature could definitely be kicked up a couple of knotches.
Stayed 1 night in Sep 2025

4/10 Poor

DAT

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Coretta, Northridge

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway love this place especially the jacuzzi rooms
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Beautifully redecorated lobby and rooms, with a mid century modern feel. Large TV and comfy bed in the economy suite plus a clean and spacious shower. Easy check in process with nice desk staff and ample parking! Very walkable to the village, many eateries nearby. Only reason for 4 overall stars was noisy guests next door, which is no fault of the lodge. other than that, it was a great experience and would definitely book here again. Pool was wonderfully heated and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by everything, friendly staff & studio room jet tub was great.
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
I loved the decor of this hotel. My husband and I booked last minute for a date night. The in room jet jacuzzi was great however the remote to the big screen tv wouldn’t work so it was inconvenient having to get out of the tub and walk to the front desk then once batteries were changed it still didn’t work! Fire place in room is a nice touch if it worked properly! That didn’t work either. Jackie at the front desk was amazing she did try her best to try and help but unfortunately we didn’t get the experience we had hoped. Bed was ok. Location is nice and close to the village. The front desk doesn’t open until 8am and breakfast is free but from 8-10am. We didn’t get to take advantage of that because we usually wake up early and didn’t want to wait until 8 to enjoy morning coffee and breakfast. I would give this place a second chance. There is huge potential! Love the vintage decor vibe. Please fix the remote and fireplace in room #51. Thanks
Stayed 1 night in Sep 2025

8/10 Good

mike, san marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, nice easy place to stay,,,,could use a couple more items at the small breakfast, like orange juice, milk, donuts,,etc...but overall good ,,,
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would do it again
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald, Granada hills

Travelled with partner
Liked: Staff & service
Great location and service especially Front Desk Venetia who was kind, helpful and professional. Pool is nice but hot tub keys are not working. Ample free parking and strong WiFi. The room is spacious but outdated.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Alba Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

The hotel room was next to the major blvd so it has road noise at most hours, which is the major downside and I used earplugs just to sleep well. I would stay again. The hotel is in middle of city and close to all the major spots including downtown and walkable to the wetlands on the east side.
Stayed 2 nights in Jul 2025

2/10 Terrible

Franklin

Stayed 1 night in Aug 2025