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Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Exterior
Restaurant
Exterior
Meeting facility
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
40650 Village Drive, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪1 min walk‬
  • Place, Big Bear Visitor Center
    ‪3 min walk‬
  • Place, Big Bear Marina
    ‪5 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Backside View)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.6 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Mountain ski retreat with restaurant and a seasonal outdoor pool
After a day on the slopes, return to Holiday Inn Resort The Lodge At Big Bear Lake by IHG to dine at the restaurant and relax in a sauna. Housekeeping is available on request.
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Resort The Lodge At Big Bear Lake by IHG's great location. During your stay, you're just a quick walk from The Village. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym and a sauna
  • Guests speak favorably about the area's walkability and the clean accommodations
  • Just a 3-minute walk from The Village and 5 minutes by car from Snow Summit
  • Pets welcome for a fee
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8,999 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 8 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 101 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities
Clean room staff was helpful
Stayed 1 night in Oct 2025

6/10 Okay

Justina, Yucca Valley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Randun, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and really enjoyed our stay at this property. The room was huge, the parking was easy, and we walked to dinner and shopping. We will definitely be back.
Stayed 2 nights in Oct 2025

8/10 Good

Alfonso, Escalon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Quiet, Easy Parking, Quick Check-In & Check-Out, Free Lobby Coffee & Tea, Overall Satisfying Stay
Stayed 2 nights in Oct 2025

6/10 Okay

Adam, escondido

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This property is all about the location. Access to the village shops and dining is what its all about here. The hotel itself is in need of some work as every floor has a “out of order” sign on something. Our room while clean and well equipped had its shortfalls. The AC couldn’t really keep up with the heat of the day, but was aided by chilly evenings with the sliding door opened up. The toilet in the room is not fully secured to the floor and felt like it was going to topple over when getting up off of it. Never-mind that the toilet was so low that it felt like it was designed for a child. The room was clean and the bed/pillows were comfortable. TV microwave and minifridge worked well. Staff was pleasant, although they didn’t alert their guests that a third party was going door to door to check the fire alarms. Despite the shortcomings, we’ll be back because of the walkability, but really hope they address their maintenance issues.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, this was my third time at this Holiday Inn Express.
Stayed 3 nights in Oct 2025

10/10 Excellent

Weixing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Big Bear Lake area. Close the the lake shore.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean, fantastic walk ability to the village shops.
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Stayed 2 nights in Sep 2025

4/10 Poor

Jerry

Travelled with family
Disliked: Amenities, property conditions & facilities
Sauna and fireplace were not functioning well. Overall, this hotel should be closed before AC and hot water broiler are fixed.
Stayed 2 nights in Oct 2025

6/10 Okay

Manuel

Travelled with family

Stay at your own risk

The air conditioning did not work. I was there for 4 days and on the last day it smelled like roach spray in the second floor hallway. Paid for breakfast in advance and it only comes with a drink and a choice of pancake or French toast, eggs and sausage are extra. I ordered an extra juice that was $5. I ordered a side of sausage that was $5. Of course none of this includes a tip.
Stayed 3 nights in Sep 2025

6/10 Okay

Laura

Ice cold hot tub

We loved the location, they also accommodate us to stay in a room that was a little bit more fresh since the a/c in the whole hotel was not working. After staying I read the reviews and it seems to be broken for a while. The pool and the hot tub was ice cold!
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Stayed 1 night in Sep 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service

Oktoberfest stay

I loved that the location is just steps from the village—so many things are within easy walking distance. We were there for Oktoberfest and didn’t have to walk far to catch the free transit to the convention center. There’s even a German deli with beer across the steeet. Those were the big wins. The front desk staff were kind and helpful, and the property overall was clean. That said, it’s definitely dated. The bathroom towels were super thin—think 1-ply—and way too small for an adult (they barely wrap around you), so bring your own if you can. I was hoping to enjoy the pool, but it was small and awkwardly placed in the parking lot, so that was a no-go. The AC wasn’t working during my stay, though they did provide fans. The property could use some updates and repairs, but nothing was truly awful. It felt like I was visiting in the off-season; I imagine the place comes alive in the winter. There’s even a little on-site restaurant and bar with live music at night, which was a nice touch. Overall, it’s not as cute, modern, or comfortable as other Big Bear spots I’ve stayed at, but the unbeatable location in the heart of the village makes it worth considering—especially during the winter months
Stayed 1 night in Sep 2025

6/10 Okay

Beth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff were not friendly. Room was clean & had everything needed.
Stayed 2 nights in Sep 2025

6/10 Okay

Rob

Liked: Cleanliness
Disliked: Amenities
The hot tub was not working. One of the reasons I booked this place. Last night there, a loud and obnoxious group of people came back to their rooms yellling, and making way too much noise from 12am to 2am. No security???This used to be my favorite hotel in Big Bear. Probably won't be back.
Stayed 2 nights in Sep 2025

6/10 Okay

Cherie

Travelled with partner
Liked: Staff & service
The service was good. The air conditioning was broken and there were ants in our room. I also asked about the hot tub and was told it was a cold plunge. That is weird. Seems more like they just don’t want to heat it. Had breakfast at the restaurant and it was decent. Service was very good there. Prob won’t go back. For the price we will go to an air b and b
Stayed 1 night in Sep 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service
The expedia site indicates that breakfast is included in a stay on this property. This seems not to be the case. There is an attached restaurant, which is under separate management, and during our stay there they did not open for breakfast (although we had been told that breakfast would be available there from 7:00 AM.
Stayed 2 nights in Sep 2025

8/10 Good

moses

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and understanding when asked for a room change from ground floor to upper floor level.
Stayed 2 nights in Sep 2025

6/10 Okay

Pablo

Ac was not working and it made it uncomfortable. If it had been working, it would have been a lot more enjoyable
Stayed 3 nights in Jun 2025

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue with check in that was likely a combination of issues between the hotel and Expedia that clearly had frustrated the hotel employees and guests as generally tensions were elevated during check in and it was not the most pleasant experience but it was able to be resolved. The AC was not working in the entire hotel and it was a hot weekend though it cooled down pretty well at night and was quiet enough to keep the windows open. The hotel location is great! Very walkable to things and ample parking which was appreciated. Generally pleasant stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The air wasn’t working so we had to leave the window open. VERY noisy.
Stayed 2 nights in Sep 2025

4/10 Poor

ashley

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nobody’s on the same page …

1. Air didn’t work. They said they’ll bring a fan to the room and never did. 2. TV didn’t work. One person says they’ll send someone up. We went out for several hours for dinner return to it still not working. Call down again they say it’s still not working properly. 3. The restaurant said they closed at 10 (on a Friday night) but when we walked down at 8:45 pm they said the kitchen closes at 9. It was so annoying because the hotel was a perfect location to everything but now we’d think twice before booking here again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Allison

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We went to this hotel for our baby moon on labor day weekend and it was very very warm outside, once we got there to check in the front desk gal told us there AC is down and she will put us down stairs where it’ll be cooler also have housekeeping bring a fan for me since i’m pregnant! haha so let me tell you the fan they brought was as big as my ipad! and they only brought one fan, my poor fiance didn’t get one for himself for the nightstand, I asked them for another fan twice and since didn’t bring it, I gave up and we tried to make it work for both of us.. also if we wanted to open the glass screen door for cold air at during night time there’s no outside screen where you can lock it only an glass screen door!! so you can’t really have that open during night while we are sleeping cause anyone can walk it! anyways all I have to say about this place is please at least call your guest let them know when there’s no AC in the hotel when it’s literally around 80s and let them know about the downstairs rooms only has a glass screen doors.. we both had an uncomfortable experience and it’s sucks cause i really love big bear it’s just this hotel of choice! also to mention the front desk gal said she was going to give me $50 off for the inconvenience due to the AC system, I did not see it on my final bill? I didn’t even want to argue and call them for the $50 off they can keep it! cause we’re definitely not coming back to this hotel…
Stayed 2 nights in Aug 2025