Quality Inn & Suites Big Rapids near University

2.5 star property

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Room options

View all photos for Standard Room, 1King Bed, Non-Smoking, Not Pet Friendly

Standard Room, 1King Bed, Non-Smoking, Not Pet Friendly

Standard Room, 1King Bed, Non-Smoking, Not Pet Friendly

8.6 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non-Smoking, Not Pet Friendly

Standard Room, 2 Queen Beds, Non-Smoking, Not Pet Friendly

Standard Room, 2 Queen Beds, Non-Smoking, Not Pet Friendly

8.4 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Accessible, Non-Smoking, Not Pet Friendly

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Accessible, Non-Smoking, Not Pet Friendly

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking, Not Pet Friendly

Suite, 1 King Bed with Sofa Bed, Non Smoking, Not Pet Friendly

Suite, 1 King Bed with Sofa Bed, Non Smoking, Not Pet Friendly

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly

Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly

Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non-Smoking, Not Pet Friendly, No Elevator

Room, 1 Queen Bed, Non-Smoking, Not Pet Friendly, No Elevator

Room, 1 Queen Bed, Non-Smoking, Not Pet Friendly, No Elevator

8.0 out of 10
Very good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Big Rapids near University

Hotel with free breakfast, steps from Ferris State University
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a picnic area. Weekly housekeeping is available.
Quality Inn & Suites Big Rapids near University offers 86 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites Big Rapids near University. During your stay, you're just a quick walk from Ferris State University. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Ferris State University and 8 minutes by foot from Robert L. Ewigleben Ice Arena
  • Pets welcome for a fee
Quality Inn & Suites Big Rapids near University offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Quality Inn & Suites Big Rapids near University also features a vending machine, a picnic area, and a fireplace in the lobby. Free self parking is available. A complete renovation of Quality Inn & Suites Big Rapids near University was completed in January 2021.

Smoking is allowed in designated areas at this Big Rapids hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • Service fee: USD 1.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.69 per day
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 01 and close September 04.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Big Rapids Quality Inn
Quality Big Rapids
Quality Inn Big Rapids
Quality Inn Suites Big Rapids
Quality Inn & Suites Big Rapids near University Hotel
Quality Inn & Suites Big Rapids near University Big Rapids
Quality Inn & Suites Big Rapids near University Hotel Big Rapids

Quality Inn & Suites Big Rapids near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Stayed 1 night in Sep 2025

6/10 Okay

Holly K

Travelled with group
Liked: Staff & service, amenities
We did not feel safe at this property. Locks on main doors had tape over them, so anybody could access. There were a lot of construction workers staying, and partying at one end of parking lot.
Stayed 1 night in Aug 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Liked: Cleanliness

Big room, bed too high for handicapped

Need to make the handicapped room beds a little bit shorter. Its hard for a handicapped person to get in bed. Also our room had the bench seat taken out. That seat makes it easier to get dressed. The room itself was very large.
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexsis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistent Quality

Ive never left a Quality Inn dissatisfied. Theyre always clean and confortable. Could use some updates/maintenance in the bathrooms but otherwise great.
Stayed 1 night in Sep 2025

6/10 Okay

ED

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Anya

Liked: Amenities
Located close to the university however the back building we stayed at smelled like nothing but cigarettes. Cleanliness was on, AC did not work only the fan mode on the AC worked.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

4/10 Poor

Katelyn

Stayed 2 nights in Sep 2025

10/10 Excellent

Yamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Sep 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming here for a couple years now. Friendly staff, clean rooms, comfy beds, and affordable. Will be back again!
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the property was lit up all around for safety and that the office was open all night long. In case you needed someone. What I didn't like was that in the website it did not have a price for animals. Just said "pet friendly" when you got there you had to pay additional $25 per night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Carrie

Travelled with partner
Liked: Staff & service
Shower was super slippery and almost fell twice - nothing to hold onto in shower either. Toenail on floor near bed. Fridge was extremely noisy. Mirrors in room were smeary.
Stayed 1 night in Aug 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

4/10 Poor

Amy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee stopped checking me in when the phone rang even though we were almost finished with check in. The room smelled like a dog. Breakfast was included in the stay but they fail to mention you have to leave the building you’re staying in to go to another building to get breakfast. Numerous light didn’t work in the room. No way to quietly open or shut doors so you literally hear every door open and close. Definitely won’t be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service
The hotel was clean, the breakfast was very good. This hotel perfect location if you are visiting a student staying in a dorm on the south side of the campus. The big complaint we had is one of the outside door’s latch was taped open. Anyone get in the hotel and walk around the hallways. Not a very safe feeling!!
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities

Not Our First Choice for a Future Stay

When we first arrived, we were a bit nervous about the condition of the exterior. We checked in late, and the staff member at the desk was friendly, though I did have to remind him to return my credit card after he only handed back my driver’s license. This property has two separate buildings, and our room was in the one not connected to the front desk. The key card system on that building’s door was not functioning properly, which allowed access without scanning a card—definitely a security concern. The room itself had a musty smell upon arrival. Once we turned on the AC, condensation began leaking onto the carpet. On a positive note, the whirlpool tub and shower had great water pressure and plenty of hot water. Breakfast ended earlier than we expected, so we missed out (our fault there). The pool looked clean from a distance, but we didn’t have time to use it. Overall, it served its purpose as a place to sleep for the night, but we wouldn’t go out of our way to stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Natalie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were traveling with 2 dogs and they gave us a dog room because the bathhroom was all scratched up on the door and wall and the front door is torn up and you can see day light from under the door, we had like 5 flies in our room that we had to kill and right outside the room was a trash can that was over flowing with trash and the flies were coming in our room eveytime we opened the door. My dogs are great dogs I dont have any issues but I paid 200 for 1 night to stay in a horrible room. You should fix any damages that is done from other dogs I should not have to stay in a room like that just because i jave dogs with me. Total i paid 250 with dog fee and I will never stay here again. That is why i gave 1 star
Stayed 1 night in Aug 2025