Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

A rooftop pool area with lounge chairs, a bar, and a city view.
Rooftop pool
Front of property
Daily buffet breakfast for a fee
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Mesedeetako Kaia 3, Bilbao, 48003
  • Place, Bilborock
    ‪2 min walk‬
  • Place, Ribera Market
    ‪3 min walk‬
  • Place, Plaza Nueva
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪16 min drive‬

Room options

Basic Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Classic Room

9.4 out of 10
Exceptional
(46 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Premium Room, Views to the river

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Axel Hotel Bilbao – Adults Only

Along with a full-service spa, this smoke-free hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and multilingual staff assistance.
Beds feature down comforters. Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Additionally, rooms feature minibars and air conditioning. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes a 24-hour gym
Public spaces have free WiFi.

This 4-star hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao

AXEL HOTEL BILBAO ONLY ADULTS

Axel Hotel Bilbao – Adults Only

Axel Hotel Bilbao – Adults Only Hotel

Axel Hotel Bilbao – Adults Only Bilbao

Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 331 reviews
Rating 8 - Good. 73 out of 331 reviews
Rating 6 - Okay. 17 out of 331 reviews
Rating 4 - Poor. 10 out of 331 reviews
Rating 2 - Terrible. 3 out of 331 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Sandra was very helpful and kind. Unfortunately, there were no sanitary towels available in the hotel and the shops opened at 9 am.
Stayed 4 nights in Feb 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, location and friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis Oscar

Stayed 3 nights in Jan 2026

4/10 Poor

Lai hoon

Liked: Cleanliness, amenities, property conditions & facilities
Food was ok, nothing special. Coffee and staffs are superb.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yulexsy Tamara Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bueno su personal excelente, muy cerca del casco viejo y de las principals attractions, muy recommended para pasar Unas magnificas vacaciones
Stayed 7 nights in Dec 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
Excellent room, nice staff and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable and clean hotel. All staff were very friendly and helpful. It was situated in the perfect location. Will be back again next year. Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities
Everything perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Azaleea, Kew Gardens Hills

Stayed 1 night in Dec 2025

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean functional rooms. Really good spot
Stayed 2 nights in Dec 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Aliza, METAIRIE

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities
Awesome
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark, Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is 8 star hotel located Gugenheim Bilbao, Basque has elegant Spa. Besr healthy breakfast and Capuchinno in world i spent and grew-up in italian country Luz best Barista on globe Rooms extremely comfortable. It is robbery ataying here at 100 eu a nigh Tops is Roger Maria and Sandra at front desk All look like movie stars but are intelligent yet give best advice
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great room - wonderful staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Tatsuhiko

Stayed 1 night in Nov 2025

10/10 Excellent

Katerina

Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the maintenance staff were on hand every day to freshen the place up. The staff were extremely kind and helpful, and the location was great for getting into the old town or walking around the main areas of the city
Stayed 5 nights in Oct 2025

10/10 Excellent

Angie

Stayed 2 nights in Oct 2025

8/10 Good

ali

Stayed 6 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were excellent, Roger in particular was very helpful and knowledgeable. We chose not to have the breakfast but it looked very nice. The spa facilities and the roof top pool area were a really great added bonus.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ariel, Kanata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have really enjoyed the spa and sauna at the end of a long day walking around.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025