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BYPILLOW Bilbo

1.0 star property

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Photo gallery for BYPILLOW Bilbo

Minibar, blackout curtains, soundproofing, iron/ironing board
Reception
Reception
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Quintana Kalea 5 PB, Bilbao, 48007
  • Place, Bilbao City Hall
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Economy Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

BYPILLOW Bilbo

Hotel in Bilbao, steps from Bay of Biscay
Tour/ticket assistance and free WiFi in public areas are available at this smoke-free hotel. Change of towels is available on request.
BYPILLOW Bilbo offers 24 air-conditioned accommodations with minibars and hair dryers. This Bilbao hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at BYPILLOW Bilbo, you're just a quick walk from Bilbao City Hall. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Services include tour or ticket assistance
  • Steps from Bay of Biscay and 8 minutes by foot from Plaza Nueva
BYPILLOW Bilbo offers its guests tour/ticket assistance. Public spaces have free WiFi.

This Bilbao hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 2:00 PM - 6:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 2:00 PM - 6:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

BYPILLOW Bilbo Hotel
BYPILLOW Bilbo Bilbao
BYPILLOW Bilbo Hotel Bilbao

BYPILLOW Bilbo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Billy

Stayed 2 nights in Sep 2025

10/10 Excellent

Salvador

Stayed 1 night in Jul 2025

8/10 Good

Spencer

Travelled with partner
Liked: Cleanliness
Great deal at $85 for a basic room in a central location.
Stayed 1 night in Jun 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Keoni

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Aitzol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over all a great stay with an amazing attention.
Stayed 2 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Convenient to shop eat easy transport to attractions.
Stayed 5 nights in Jun 2025

8/10 Good

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Nice, clean, in the centre, very comfortable bed.
Stayed 1 night in May 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The code for the door was an issue as the receptionist did not explain that the door code was not the same for the front door as the room. We couldn't get our bags and there was no one at reception. The code for the door was different and it would have been great if this has been explained to us. The receptionist said the door codes were the same so we were locked out.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, well located

There is a bar at the ground floor... For going out: perfect. For sleeping: not suitable. 🙂
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and functional hotel in a great location right next to the old town.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very helpful and without a doubt great service on going beyond their job.
Stayed 1 night in Apr 2025

10/10 Excellent

Lourens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay near the old town.
Stayed 1 night in Nov 2024

4/10 Poor

Alejandro

Liked: Cleanliness
Disliked: Staff & service
Servicio pobre e instalaciones antiguas y muy básicas.
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräscht rum och bra läge. Bra service trots att det inte fanns personal på plats dygnet runt men de var ändå lätta att kontakta. Bra info på sms/whatsapp innan ankomst.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Timo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Toimiva konsepti

Positiivista todella hyvä sijainti ja tehokas ilmastointi. Negatiivista aamupalan puute ja respa paikalla vain 14.00 - 20.00. Yleisesti ottaen hyvä kokemus. Huone on siisti ja kaikki toimii.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación como turista
Stayed 1 night in Jun 2025

10/10 Excellent

Birthe Gunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel

Venlig og god hjælp i receptionen, til at finde vej mm. Rengøring i top. Godt værelse og god seng. Rigtig god beliggenhed, tæt på både den gamle og “nye” by.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tuncay, Essen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft. Sehr Zentral
Stayed 3 nights in Jun 2025