Pensión Basque Boutique

2.0 star property

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Room options

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds

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About this property

Pensión Basque Boutique

Pension in Bilbao, near Guggenheim Museum Bilbao
This smoke-free pension features express check-in, express check-out, and tour/ticket assistance. WiFi in public areas is free.
Pensión Basque Boutique offers 8 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Pensión Basque Boutique. During your stay, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance
  • Just a 4-minute drive from Guggenheim Museum Bilbao and a few minutes from San Mames Stadium
As a guest of Pensión Basque Boutique, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi.

This Bilbao pension is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 21.60 per day); discounts available

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 21.60 per day(2625 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Basque Boutique
Basque Boutique Bilbao
Basque Boutique House
Basque Boutique House Bilbao
Basque Boutique Motel Bilbao
Basque Boutique
Pensión Basque Boutique Bilbao
Pensión Basque Boutique Pension
Pensión Basque Boutique Pension Bilbao

Reviews

Pensión Basque Boutique Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 159 out of 279 reviews
Rating 8 - Good. 85 out of 279 reviews
Rating 6 - Okay. 25 out of 279 reviews
Rating 4 - Poor. 5 out of 279 reviews
Rating 2 - Terrible. 5 out of 279 reviews

Reviews

10/10 Excellent

Myra

Liked: Cleanliness, amenities, property conditions & facilities
My room was cute, clean and the AC worked!!!! The staff was friendly and informative. As a solo woman traveller, it was easy to pop around to have a bite to eat and drink and I felt safe. Cosco Viejo was super lively. It was loud until late into the night and in the morning the trucks cleaning the streets and the bar clean up - glass/keg disposal etc woke me up ... but for me... it was an opportunity to get up and get going. However, I did appreciate the ear plugs they provided. If you have mobility issues, this may not be your place as cars are not allowed in the Old Town and there is not an elevator...but I would stay here again and again!
Stayed 1 night in Jun 2025

10/10 Excellent

Alfonso, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Duncan

Stayed 1 night in May 2025

10/10 Excellent

ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in the middle of the old town - full of character, very clean and perfect for a family.
Stayed 2 nights in May 2025

8/10 Good

Francis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but easy to miss within the heart of old Bilbao. Be aware that it’s within a pedestrian area so if in a rented vehicles park at the nearby underground parking which is approximately 10 minutes walk away.
Stayed 1 night in May 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was difficult. We had no idea what to do to get into our room. We finally called expedia who called the the Casual property where two young women were able to help us. Then the door to the room would not open and we had to go back to get one of the women to help. The lock was jammed and there continued to be times when it stuck room 108. Overall we are quite happy despite the frustrating beginning.
Stayed 2 nights in May 2025

10/10 Excellent

yenisel

Travelled with family
Liked: Amenities, property conditions & facilities
Perfect location
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Stayed 3 nights in Apr 2025

8/10 Good

Vibeke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, nice design apart from the woman hanging over the bed. Free coffee and friendly check in. Noisy nightlife just below, but we knew that. Internal soundproofing could also be better. Mind you - public overnight parking in Bilbao is €21
Stayed 1 night in Apr 2025

10/10 Excellent

Aliza

Liked: Cleanliness, staff & service, property conditions & facilities
They were so accommodating even when our flight was delayed and we arrived late! highly recommend!!
Stayed 1 night in Apr 2025

10/10 Excellent

Narinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a unique style. Each room is decorated differently with a throwback to Bilbao's cultural and industrial past. Very convenient for the old town bars and pintxos
Stayed 2 nights in Apr 2025

10/10 Excellent

George W, Camarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Bilbao's Old Town. Lots to see and do nearby. By all means, use the free noise reducing ear plugs provided as the night life outside of the hotel can get raucous deep into the wee hours of the night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah-louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel - lovely rooms with good facilities and a little balcony. All the staff were so helpful with anything I needed or had questions about. Amazing location in the old town and seconds/minutes to bars, restaurants and key sites. I had an amazing time and highly recommend this hotel. Would definitely stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Rolfe, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

zak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quicky and very comfortable beds. Nice shower. There was even a flat iron available
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m loved this place! Very clean. Worthy for the price.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonnathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
Very pleasant stay. Staff helpful and pleasant, location couldn’t be better. Rooms clean. Only minus is you have to leave your room to make your coffee. Will definitely come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely little find so great.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The key redeeming factor is location. You really are in the heart of it. However, you are also crammed into a tiny bedroom with hardly any room to walk around the foot of the bed, framed - quite literally - by Picasso's Guernica nightmare scene. Not very soothing! It's also pretty noisy at night - so best you join the party (we did)! There's also no parking - but that's fair enough - they never said they would be. Expect to pay another Eu20/day for that and ready yourself for the 1/2 km walk with luggage.
Stayed 1 night in Oct 2024

10/10 Excellent

Raahi

Stayed 1 night in Sep 2024

2/10 Terrible

david

Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable for us. Spacious room. Nice bed. Nice towels. Nice shower. Loved having a hair dryer and hair straightener.
Stayed 1 night in Oct 2024

4/10 Poor

Mona

Disliked: Staff & service, property conditions & facilities, room comfort

One step up from a hostel

The main reason for my poor rating is the bed sheets. They were so rough it felt like I was lying on sand paper. I finally took them off the bed and slept wrapped in the duvet. Bilbao is damp, and the hotel didn’t was dehumidifiers. I’d wake in the morning to a room where everything was wet. So wet I thought the roof must be leaking. There is limited reception staff (no problem), but I was there 2 days before I saw anyone who worked there, and could ask for sheets that might be a bit softer. The answer was “no!”.
Stayed 3 nights in Sep 2024