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Moon Hostel Bio

2.0 star property

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Photo gallery for Moon Hostel Bio

Exterior
Primary image
Hair dryer, towels
Exterior
Breakfast area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Calle Luzarra 7, Deusto, Bilbao, 48014
  • Place, San Mames Stadium
    ‪10 min walk‬
  • Place, Euskalduna Conference Centre and Concert Hall
    ‪10 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Twin Room, Private Bathroom

Free WiFi

Twin Room, Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Triple Room, Private Bathroom

Free WiFi

Triple Room, Private Bathroom

  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room, Private Bathroom

Free WiFi

Quadruple Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Shared Dormitory, Shared Bathroom

Free WiFi

Shared Dormitory, Shared Bathroom

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Room, Private Bathroom

Free WiFi

Single Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Private Bathroom

Free WiFi

Family Room, Private Bathroom

  • Sleeps 6
  • 6 Single Bunk Beds

View all photos for Family Room

Free WiFi

Family Room

  • Sleeps 5
  • 5 Single Bunk Beds

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About this property

Moon Hostel Bio

Adults-only hostel in Bilbao
This smoke-free hostel features a microwave in a common area, a refrigerator in a common area, and a TV in a common area. WiFi in public areas is free. Housekeeping is available on request.
Moon Hostel Bio offers 19 accommodations. This Bilbao hostel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Moon Hostel Bio, you're just a quick walk from Bay of Biscay. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include locker space, TV in a common area, and a shared microwave
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Moon Hostel Bio offers its guests a television in a common area, a microwave in a common area, and a refrigerator in a common area. Public spaces have free WiFi.

This Bilbao hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Moon Bio Bilbao
Moon Hostel Bio
Moon Hostel Bio Bilbao
Moon Hostel Bio Bilbao
Moon Hostel Bio Hostel/Backpacker accommodation
Moon Hostel Bio Hostel/Backpacker accommodation Bilbao

Moon Hostel Bio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 7 out of 46 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

darren

Stayed 2 nights in Oct 2025

4/10 Poor

Edison

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The mattresses old, uncontrollable, tiny so you feel the springs on your back, overprice facility, very small bathroom with a dirty and so small shower even you move to water yourself. A big person even cannot fit on that shower. Really only good is the location.
Stayed 2 nights in Sep 2023

4/10 Poor

S.A.

Stayed 5 nights in May 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2021

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Anonymous, Canada

Travelled with group
Liked: Cleanliness, property conditions & facilities
For a hostel, it was clean, well-organized, and generally exceeded expectations. The biggest drawback was the price, at 200 Euros for the night for a room with 4 bunk beds, but it was Easter Weekend and the annual Basque Festival was on in Bilbao, so there was very limited accommodation available and what was available pricey.
Stayed 1 night in Apr 2019

4/10 Poor

richard, London

Disliked: Staff & service, room comfort

Behaved very difficulty after overcharging me

Adequate hostel, reception closed most of the time, room too hot obvious heating control. Accidentally overcharged me by 20 euros, and rather than just give me 20 euros as I asked, insisted it had to be done through a credit card. That is why I give it such a poor rating for service, the receptionist was actually very nice. Wifi good
Stayed 1 night in Dec 2018

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to explore from

Great value, good location to explore the city and the lady on the front desk was really helpful
Stayed 1 night in May 2018

6/10 Okay

Mikel

Travelled with group
Disliked: Staff & service, property conditions & facilities
Literas podrían renovarse
Stayed 2 nights in Aug 2025

6/10 Okay

Maria del Mar

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Javier

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Luisana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio necesita una buena reforma, pero al ser un hostal y por el precio no se puede pedir más. La chica q nos atendió muy amable todo el tiempo explicándonos todo muy bien. La limpieza de la habitación fatal, desde q huele a humedad encontré un pelo en el vater y basura por la parte de atrás, para mi es un punto muy importante. Las camas incomodas y rechinan siempre. No volvería
Stayed 1 night in May 2024

10/10 Excellent

Braz Raimundo

Stayed 1 night in Jan 2024

2/10 Terrible

Sergio

Stayed 2 nights in Dec 2023

10/10 Excellent

Soenke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were frendly welcomed. The Room was clean. It's a Hostel, so dont expect and rate as being in a Waldorf Astoria.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Eine Zumutung für 60€

Der vorhandene Fahrstuhl bietet Platz für 2Personen mit Gepäck. Es gibt keine Klimaanlage. Bei offenem Fenster kann man auch nicht schlafen, da das Hostel in einer Kneipenstraße liegt und der Lärm bis weit nach Mitternacht geht. Das gebuchte DZ entpuppte sich als 4Personenzimmer mit zwei Etagenbetten. Alles dehr veraltet. Die Duschtasse in dem zu kleinen Bad war zu flach und der Abfluß vermutlich nicht richtig frei, so dass bei der kleinsten Bewegung das Bad geflutet wurde. Pro Person wird nur 1 Handtuch bereitgestellt, Mehrbedarf gegen Gebühr. Internet zu langsam und schwach, so dass kaum Empfang war. Zimmerreinigung augenscheinlich nur als Entleeren des Mülleimers gedacht. Auch im Treppenhaus liegt der Dreck mehrere Tage.
Steckdosen, die aus der Wand fallen
Duschvorhang mit Stockflecken/ Schimmel
Lobby
Stayed 2 nights in Sep 2022

10/10 Excellent

Rosaria

Stayed 1 night in May 2022

8/10 Good

Clara

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trato excepcional y sitio muy cómodo. Repetiría sin duda!
Stayed 2 nights in Mar 2022

10/10 Excellent

Teresa Montesdeoca

Excelente todo profesionalidad, acogida, una maravilla de lugar
Stayed 1 night in Sep 2021

8/10 Good

Fred

Liked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

ROSA MARIA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020

8/10 Good

Victor manuel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020