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BYPILLOW San Mamés

2.0 star property

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Photo gallery for BYPILLOW San Mamés

Two single beds with white linens and a central nightstand with a circular light fixture are featured in this stylish room.
Relax in this stylish living room with a tufted leather sofa, wooden bookshelf, and dining area.
Enjoy a functional and efficient stay in this modern room with a safe, wooden shelf, and garment rack.
Experience the sleek, contemporary design of this unique building, featuring a textured facade and a storefront with a red door.
Enjoy a retreat with a safe, compact refrigerator, and wooden shelf.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Luis Briñas No. 15, Bilbao, 48013
  • San Mames Stadium
    ‪2 min walk‬
  • Plaza Moyua
    ‪14 min walk‬
  • Guggenheim Museum Bilbao
    ‪17 min walk‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Restful retreat with a bed, pillows, and a vase with dried flowers.

Standard Single Room

8.0 out of 10
Very good
(12 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Relax in comfort with a large bed, flat-screen TV, and walk-in closet.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Relax in a stylish room with a large bed, round mirror, and comfortable seating.

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Relax in a spacious room with a large bed, bedside table, and wardrobe.

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Cozy retreat with a large bed, bedside tables, desk, and wardrobe.

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Relax in a serene space with a large bed, flat-screen TV, and a desk for work or relaxation.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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4.2 out of 5, Very good, (1006)
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includes taxes & fees
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About this property

BYPILLOW San Mamés

Pension in Bilbao, a quick walk to San Mames Stadium
Concierge services, a computer station, and tour/ticket assistance are available at this pension. WiFi in public areas is free. Other amenities include a front-desk safe.
BYPILLOW San Mamés offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at BYPILLOW San Mamés. During your stay, you're just a quick walk from San Mames Stadium. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from San Mames Stadium and a 3-minute drive from Bilbao Fine Arts Museum
As a guest of BYPILLOW San Mamés, you'll find tour/ticket assistance, concierge services, and a front-desk safe. A computer station is on site and WiFi is free in public spaces.

Smoking is allowed in designated areas at this Bilbao pension.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 6:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 2:00 PM - 6:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Pensión San Mamés Motel Bilbao
Pensión San Mamés Motel
Pensión San Mamés Bilbao
Pensión San Mamés
San Mamés
Pensión San Mamés
San Mamés by Pillow
BYPILLOW San Mamés Bilbao
BYPILLOW San Mamés Pension
BYPILLOW San Mamés Pension Bilbao

BYPILLOW San Mamés Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 190 reviews
Rating 8 - Good. 68 out of 190 reviews
Rating 6 - Okay. 27 out of 190 reviews
Rating 4 - Poor. 4 out of 190 reviews
Rating 2 - Terrible. 4 out of 190 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and for a football match at San Mames stadium.
Stayed 1 night in Apr 2025

6/10 Okay

GRAHAM

Stayed 1 night in Apr 2025

6/10 Okay

GRAHAM

Basic

Able to drop bags off when arriving before the official check in time
Stayed 2 nights in Apr 2025

10/10 Excellent

Mitzi Alethia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 3 minutes by walking to the bus station, friendly staff, a little bit noisy.
Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Place could use some work but the staff is great and is in a good location
Stayed 1 night in Sep 2024

10/10 Excellent

Chanoch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Andreina

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Amenities
Easy,friendly and very professional!!!
Stayed 1 night in Jul 2024

8/10 Good

Morna, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed location (close to bus station and walkable to main attractions), clear instruction & good communication, ease of check in and locker facilities as well as other transport options. Didn’t enjoy nocturnal activity noise from adjacent room and doors slamming closed - would be beneficial to change room door lock system. Bed could also do with an upgrade /replacement. Springs were completely gone on one side which granted made it easy to roll out of bed! Trickier to stay in it though! Overall small but pleasant room with friendly, very helpful staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Märta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Cian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Exactly what I needed

Great location for my needs. Simple but all that I needed. Only downside was lack of desk person in the morning but not a big deal. Only a problem if the airline lost your luggage and wants to drop it off in the morning😁.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Easy and convenient location. Staff was very helpful
Stayed 2 nights in May 2024

8/10 Good

Bruce

Travelled with partner
Liked: Amenities
Great access to bus station, and bus to airport. Very friendly, dark and quiet for sleeping, little extras in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities
The place was okay. Check in was fine and relatively quick. I got a single room with a twin bed in it. Room was very small, but I knew that going into it. The bed was not comfortable though, felt like a cheap mattress. Additionally, the bathroom had a strong pungent smell similar to a sewage smell. That smell was coming from the sink faucet and toilet water. The room is fine for a stop over night, but not for multiple. Staff was friendly.

10/10 Excellent

Tim

Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you I had a great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a slight hiccup on our arrival, everything was superb with our stay here. Great size rooms with fantastic access to either buses, metro or trams easily under 5 minutes walk away. Really happy with our stay here and would definitely recommend. As they mention no food options in house but plenty in the vicinity
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel right by the San Mames stadium. Easy to leave luggage before check-in (opens at 2pm), and after check out (until 11pm). Clean room, comfy bed. Surrounded by loads of cafes and restaurants on nearby street. Pleasant walk to the old town but about 25mins away so wouldn't appeal to some people.
Stayed 4 nights in Nov 2023

6/10 Okay

johannes

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Gilbert

Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

GRACE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altho the hotel is on the 2nd fl of the building (one above the ground floor) and doesn't open until 2pm for check-in, they have a locker area to secure luggage upon arrival, it's convenient. Front door and elevator have codes provided one day prior to arrival with detailed info. Front desk staff (Jessica) was excellent and helpful, fluent in English and extremely kind. We apprec your help Jessica! room is not big but very clean, water pressure excellent. Soap/basic coffee & tea, towels all great. Area next to a subway stn, stadium and 20 mins walk fr Guggenheim Museum, great location. Will definitely return!
Stayed 1 night in Sep 2023