avid Hotels Billings West by IHG

2.5 star property

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Photo gallery for avid Hotels Billings West by IHG

Exterior
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Indoor pool
Free daily on-the-go breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪5 min walk‬
  • Place, ZooMontana
    ‪14 min walk‬
  • Place, Geyser Park
    ‪17 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

avid Hotels Billings West by IHG

Along with an indoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include express check-in, express check-out, and a vending machine. Change of towels is available on request.
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at avid Hotels Billings West by IHG. During your stay, you're just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the indoor pool
  • Amenities include a business center, an elevator, and a vending machine
  • Steps from Reef Indoor Water Park and a 2-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West by IHG.

This Billings hotel is smoke free.

Guests are served free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 322 out of 412 reviews
Rating 8 - Good. 64 out of 412 reviews
Rating 6 - Okay. 17 out of 412 reviews
Rating 4 - Poor. 5 out of 412 reviews
Rating 2 - Terrible. 4 out of 412 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marlenea

Liked: Cleanliness, amenities
Always clean and friendly staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
very clean, and good front desk service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marlenea

Liked: Cleanliness
Clean, new, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anne Cathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! We usually stay here a few times a year on our way to Big Sky. Super handy for this purpose as it is easy access from the Interstate and has great amenities like always access to water, coffee, tea, etc. Friendly staff and good breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly place to stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service
Clean. Breakfast staff was very nice, kept things stocked and continually cleaned
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is sparkling clean! Very nice. Would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, amenities
Very clean, great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Buffy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room was perfect! The hotel was amazing! Two weeks ago we stayed at Big Horn for the waterpark, and got a call that our toddler was running too loudly at 7pm, in our room. This hotel is practically sound proof and family friendly! Will stay here again and drive to the waterpark.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hawkan Haakanson

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was accommodating when I needed to change my room, to a handicap room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, breakfast and accommodations are excellent
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gay

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to say!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. Room was clean and quiet. The staff was friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Very simple, which was nice. Breakfast was delicious. Staff were super friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Hotel is modern & super clean! Enjoyed our stay knowing that everything in our room was super clean and neatly organized. The bed was comfy too. I definitely recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Super clean - room was a little spartan, but comfortable and clean. Pool was super clean also. The staff was incredible! Breakfast was good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped through on business. The room was very tiny but was clean. The hotel was quiet beside a garbage truck outside the next morning. . Great large tv.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ghislene

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean and modern. Staff was very friendly and helpful. Room set up was practical for leisure and business. TV casting did not work. Breakfast options standard and good for on the go and coffee bar all day was bonus!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verne

Liked: Amenities
Great stay
Stayed 1 night in Aug 2025