avid Hotels Billings West by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for avid Hotels Billings West by IHG

Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Point of interest
Free daily on-the-go breakfast
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪5 min walk‬
  • Place, ZooMontana
    ‪14 min walk‬
  • Place, Geyser Park
    ‪17 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

avid Hotels Billings West by IHG

Along with an indoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include express check-in, express check-out, and a vending machine. Change of towels is available on request.
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at avid Hotels Billings West by IHG. During your stay, you're just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the indoor pool
  • Amenities include a business center, an elevator, and a vending machine
  • Steps from Reef Indoor Water Park and a 2-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West by IHG.

This Billings hotel is smoke free.

Guests are served free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 282 out of 361 reviews
Rating 8 - Good. 57 out of 361 reviews
Rating 6 - Okay. 14 out of 361 reviews
Rating 4 - Poor. 4 out of 361 reviews
Rating 2 - Terrible. 4 out of 361 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new build so all is new and clean. Reminded me of an Amtrak, cruise room. Small but efficient. Great if just using it as an area for sleeping.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Stayed 3 nights in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, staff & service
Dry clean, new hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Zach

Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. Room was clean and quiet. The staff was friendly.
Stayed 1 night in Jan 2026

8/10 Good

Gay, Gillette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to say!
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

SEBASTIAN

Stayed 2 nights in Jan 2026

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, amenities
Very clean, great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Lana

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly place to stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Markita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Breakfast wasn’t great, but coffee was good
Stayed 1 night in Dec 2025

10/10 Excellent

Charity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 2 nights in Dec 2025

10/10 Excellent

Wayne

Stayed 1 night in Dec 2025

10/10 Excellent

Randy

Stayed 1 night in Dec 2025

8/10 Good

laura

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly and courteous. I reserved a room at this hotel because it was pet friendly and we were traveling with a small dog. The reservation was non-refundable, and when I checked in they charged me $50 for the pet fee. If I changed my mind because of the high pet fee then I would have forfeited my reservation. Expedia should list the pet fee on the site, so you know how high it is prior to reservation. Ive never been charged more than $20 before.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean everywhere. Nice mattress and pillows. Window shades that made the room dark and stayed put instead of being blown around by the heater fan.
Stayed 1 night in Dec 2025

6/10 Okay

Nathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Small rooms, modern decor had a sterile cold feel. Breakfast was meager. Upside it was clean and staff was welcoming. Probably not returning, for a few more dollars I could have stayed in the other IHG property nextdoor with bigger rooms and a cozy feel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl, Miles City

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole place was clean and staff were friendly.
Stayed 1 night in Nov 2025