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Big Horn Resort, Ascend Hotel Collection

2.5 star property

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Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks
Outdoor wedding area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • ZooMontana
    ‪3 min drive‬
  • Rimrock Mall
    ‪8 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Big Horn Resort, Ascend Hotel Collection

Pet-friendly hotel with free breakfast connected to the convention center in Billings
An indoor pool, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Big Horn Resort, Ascend Hotel Collection. During your stay, you'll be connected to the convention center, and just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and 5 meeting rooms
  • Steps from Reef Indoor Water Park and a 3-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 25005 square feet (2323 square meters) and includes a conference center. An indoor pool, a vending machine, and an arcade/game room are also featured at the business-friendly Big Horn Resort, Ascend Hotel Collection. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served free continental breakfast daily from 6:00 AM to 11:00 AM.
Big Horn Bar - Onsite bar. Happy hour is offered.
Shark Shack - This café is located by the pool and specializes in pizza. Open select days.
Casino - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,005 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 161 out of 1005 reviews
Rating 4 - Poor. 115 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Keli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great and quiet hotel. A great water park and right off the interstate.
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Erik, Missoula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a perfectly fine hotel connected to a bona fide water park, look no further.
Stayed 1 night in Jan 2025

6/10 Okay

Courtney

Travelled with family
Liked: Cleanliness, staff & service, room comfort

If you’re coming for the water park good luck

This hotel is actually a pretty decent hotel. Friendly staff, pretty comfortable beds, clean, that being said, we have stayed here 4 times and never once got to utilize the water slides. They are always broke down or closed early. So the price you pay I feel like is for the water slides, there are other comfortable hotels with a regular pool for much cheaper in Billings. Although not a bad hotel, it was our last attempt at the water slides. Hopefully you have better luck than we have ever had
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and staff was friendly. Great for families with kids.
Stayed 2 nights in Jan 2025

6/10 Okay

Erika

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Very convenient for being right next to the Reef. Our first room has blood splatter in the bathroom, after going to front desk they changed us room. I would say the facility is mediocre for cleanliness, customer service was amazing from check in to check out, the gentleman that was working was amazing.
Stayed 1 night in Jan 2025

8/10 Good

Kim, Riverton

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Not what we hoped.

We were super excited to stay at this locations but were unaware that the swim park would be a separate charge. $14/person without any voucher or discount seemed a bit excessive. Staff at the park were painfully unpleasant.
Stayed 1 night in Jan 2025

6/10 Okay

Julian

Business traveller
Stayed 2 nights in Dec 2024

6/10 Okay

Donald, Billings

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is overdue for an update. Toilet was clogged the moment we entered the room. Hair in the shower and bathroom floor. Bathroom door is majorly peeling on the bottom. Drain stop in sink was missing. Beds are very worn. TV remote and controls were not user friendly. Flooring and trim are buckling. Biscuits for breakfast were inedible. Have stayed here a few times throughout the years and it is showing its age. Water park was nice. Would be nice if hotel provided guests with towels to use. Service people were friendly
Stayed 1 night in Jan 2025

6/10 Okay

Nickey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Most uncomfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Gifted

Stayed 2 nights in Jan 2025

8/10 Good

Kelly

Stayed 1 night in Jan 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Travelled with family
Liked: Amenities
Disliked: Staff & service
The water park has very limited hours in the winter like 10am to 5pm. There are slot machines on the property. You do get a discount for the waterpark ($12). There is a playground, 2 slides and a small wave pool.Rooms were decent. But they didn't have enough towels for us. The breakfast was hot-french toast sticks and a patty with egg, potoato and cheese in it. It had the usual cereal,yogurt, coffee and juice. .
Stayed 1 night in Dec 2024

10/10 Excellent

Alli

Stayed 1 night in Jan 2025

10/10 Excellent

Tonja, Cody

Business traveller, Travelled with partner
Liked: Staff & service
Toilet would not flush but rooms are big and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

jesse

Stayed 3 nights in Dec 2024

6/10 Okay

Leann

Disliked: Property conditions & facilities
Just average
Stayed 2 nights in Jan 2025

6/10 Okay

Matt

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Keli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the interstate and dining.
Stayed 1 night in Jan 2025

10/10 Excellent

Curt

Stayed 1 night in Dec 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024