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Big Horn Resort, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Big Horn Resort, an Ascend Collection Hotel

Property amenity
Exterior
Desk, iron/ironing board, free WiFi, alarm clocks
Property amenity
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1801 Majestic Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪1 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪15 min walk‬
  • Place, ZooMontana
    ‪16 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(81 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Big Horn Resort, an Ascend Collection Hotel

Hotel connected to the convention center in Billings with free parking
An indoor pool, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Big Horn Resort, an Ascend Collection Hotel offers 108 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Big Horn Resort, an Ascend Collection Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and 5 meeting rooms
  • Steps from Reef Indoor Water Park and a 3-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 25005 square feet (2323 square meters) and includes a conference center. An indoor pool, a vending machine, and an arcade/game room are also featured at the business-friendly Big Horn Resort, an Ascend Collection Hotel. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Big Horn Bar - Onsite bar. Happy hour is offered.
Shark Shack - This café is located by the pool and specializes in pizza. Open select days.
Casino - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,005 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, an Ascend Collection Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cody

Stayed 1 night in Oct 2025

8/10 Good

Kayla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The breakfast could have been better and the pool should be included not extra. The cove was fun but be careful games cost between 6 to 15 tickets a peice and 40 points is $20.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcaline Sue

Stayed 2 nights in Oct 2025

6/10 Okay

June

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was extremely unprofessional at check in. We were definitely an inconvenience to her. The whole time she was yelling for Rick- another staffer wo didn't have his radio on apparently. The room was meh. Nothing special. No carpet so lots of echo. Squeaky bed. Minimal towels/pillows/blankets. Disappointing for $120. It was a nice hotel 5 years ago.
Stayed 1 night in Nov 2025

6/10 Okay

Kara

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Our room was very dirty! No one swept the floors and there was trash in random places. There was black hair in the “clean” bed. Hit and miss with hotel staff being courteous and professional. However, this is a great place for kids. I would go back again and see if my experience is different.
Dingy or dirty towels
Hair in my clean bed
Dirty and crumbs all over the floor.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Disliked: Cleanliness
Room was not cleaned properly as there was old food in the fridge. Water park - which was the reason we booked here - isn’t even open. Very disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary, Bellingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2025

10/10 Excellent

Caitlyn, St Clair

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon check in was put in a room that was falling apart. Found bug in room. Came down and asked if we could switch rooms as the room they first put us in was right next to elevator and teenagers were loud a d running all night. Got switched to a better room on first floor. However i dont find the bed comfortable at all.. its too too firm and i am used to a pillow top bed. I would have preferred a rug instead of hardwood flooring. Walls are super thin can hear eveything. Gap at door entrance is huge so light is coming in. I switched rooms because i didn't want to get blame for the broken things and have them charge me for it
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Don

Travelled with family
So friendly and helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Michele, Quinn

Stayed 1 night in Oct 2025

10/10 Excellent

Joshua, Crookston

Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The arcade was fun and our swim at the pool was great accept they ran out of towels and told us not to bring ours from the room. We will definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Clinton

Stayed 1 night in Sep 2025

2/10 Terrible

Erika

Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Stayed 1 night in Aug 2025

10/10 Excellent

Lissa

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Destiny

Travelled with family
Liked: Staff & service, room comfort

Overall ok, but could be even better!

Overall ok for a family trip. Some of the downsides: loudness in the hallways and paper thin walls, cleanliness could be better - old drips visible on bathroom walls and showerhead was downright gross, I was afraid the shower handle was going to fall off in my hand. Plus sides: hotel guest discount to the waterpark, excellent breakfast options and service, and every staff member encountered was wonderful. Ample parking, overall fairly safe - but there was what appeared to be a homeless man living in his car in the waterpark parking lot, which is crazy that hasn’t been addressed. We stayed a Thursday and Friday night. Definitely busier on the Friday, but reasonable crowds to deal with in the waterpark.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiarra

Stayed 1 night in Sep 2025

10/10 Excellent

Stacie

Travelled with family
Liked: Amenities
Clean and quiet
Stayed 1 night in Oct 2025