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Candlewood Suites Billings West by IHG

2.5 star property

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Photo gallery for Candlewood Suites Billings West by IHG

Exterior
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
1732 Spring Creek Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪6 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪8 min walk‬
  • Place, ZooMontana
    ‪16 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Communications Accessible)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Communications Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Candlewood Suites Billings West by IHG

A fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, gas grills, and a picnic area are onsite. Weekly housekeeping is available.
Candlewood Suites Billings West by IHG offers 90 accommodations with coffee/tea makers and hair dryers. 54-inch plasma televisions come with cable channels.

This Billings hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
During your stay at Candlewood Suites Billings West by IHG, you're just a quick walk from Reef Indoor Water Park. You'll find features like free WiFi in public areas, plus a gym and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a computer, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Reef Indoor Water Park and Advanced Care Hospital of Montana
  • Dogs welcome for a fee
As a guest of Candlewood Suites Billings West by IHG, you'll find a fitness center, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. The business-friendly Candlewood Suites Billings West by IHG also features a picnic area, laundry facilities, and shopping on site.

This Billings hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • Built in 2025
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Candlewood Suites Billings West by IHG Hotel
Candlewood Suites Billings West by IHG Billings
Candlewood Suites Billings West by IHG Hotel Billings

Candlewood Suites Billings West by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 54 reviews
Rating 8 - Good. 7 out of 54 reviews
Rating 6 - Okay. 0 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Farrah

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos, Belgrade

Stayed 1 night in Dec 2025

10/10 Excellent

Johnna

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. My suite was basic, but very modern and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Johanna

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos, Belgrade

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2025

10/10 Excellent

Louis

Stayed 2 nights in Nov 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 1 night in Nov 2025

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Thanhquyen

Liked: Cleanliness, property conditions & facilities
The building is relatively new. The roof was very comfortable and have a small kitchenette, which was perfect for me. Definitely have to check out their other building when I get to Omaha or St. Louis.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Larry, Livingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet was OK, nice field across from hotel could use.
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new hotel. This will be my new go-to hotel. The kitchen was great and the layout of the room was perfect. It's clean and quiet with friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice new place. Would have liked a breakfast option. The maid tried to enter our room unannounced in the morning.
Stayed 1 night in Sep 2025

8/10 Good

Lee Ann

Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Brand new , clean . Incredibly comfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean anda new property. Staff allowed us esrly checkin.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full kitchen in room. Very comfortable bed and great pillows
Stayed 1 night in Aug 2025

8/10 Good

Jane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a lot of problems with toilets and showers. Had to move to 3 different rooms trying to resolve and the same problem existed in the two rooms. Considered a 'new property' issue. Sadly we had to live with the problem that could not be fixed. Corporate office worked with as we had a 7 night reservation. But they never offered a sincere apology. Some hotel staff were wonderful, but limited on how they could deal with the problems. Resolve the problems and it will be a nice property. Our stay was pretty stressful.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sheila, Fort Lauderdale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The property is brand new and the rooms are well appointed. The staff at the front desk were very helpful and thorough. We will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great stay beautiful hotel.
Stayed 1 night in Aug 2025