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DoubleTree by Hilton Hotel Billings

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Billings

Exterior
Lobby
Lobby
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service

Explore the area

Map
27 N 27th St, Billings, MT, 59101
  • The Pub Station
    ‪4 min walk‬
  • MetraPark
    ‪4 min drive‬
  • First Interstate Arena
    ‪4 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Northern Hotel

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1008)
The price is €182
for 1 room
includes taxes & fees
18 May - 19 May
Northern Hotel

About this property

DoubleTree by Hilton Hotel Billings

Hotel in Billings with airport shuttle service and a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Billings offers 289 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Billings. During your stay, you're just a quick walk from Western Heritage Center. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps) and wired Internet in some public areas
  • Enjoy American cuisine while dining at Montana Sky
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Western Heritage Center and 3 minutes by foot from Toucan Gallery
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 22 meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Billings. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Billings hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.
Montana Sky - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per stay); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Covered parking on site (USD 8 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 8 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Montana Sky

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 16 per person
  • Fee for in-room wireless internet: USD 4.95 per stay (rates may vary)
  • Covered self parking fee: USD 8 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Billings Crowne Plaza
DoubleTree Hilton Hotel Billings
Crowne Plaza Hotel Billings
Crowne Plaza Billings Hotel Billings
Crowne Plaza Billings Hotel
DoubleTree Hilton Billings
Doubletree By Hilton Billings
DoubleTree by Hilton Hotel Billings Hotel
DoubleTree by Hilton Hotel Billings Billings
DoubleTree by Hilton Hotel Billings Hotel Billings

DoubleTree by Hilton Hotel Billings Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fast easy check in. Staff was very pleasant and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and it was clean and neat.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Irene

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I was in room 1002 and it was very noisy. I am not talking about the street noise, I could accept that. I am talking about the noise from room 1003. I could even hear them peeing in the toilet. Could hear both sides of phone conversations with speaker on. I would recommend you never book both of these rooms at the same time.
Stayed 3 nights in Jan 2025

6/10 Okay

Brad

Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Brad

Liked: Staff & service
Sink in bathroom didn’t drain. Shower didn’t get hot water. Stacey and staff in the bar are excellent. I spend a lot of money at this place. Asked about an upgrade and was basically ignored
Stayed 3 nights in Jan 2025

10/10 Excellent

Skye

Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Liked: Property conditions & facilities
Disliked: Staff & service
The Staff was not the friendliest when we arrived. When we checked out the Lady was nice and helpful but checking in the Staff acted like we were putting them out. Hotel itself was exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can see above the other building's, nice virw.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was amazing and the staff were all incredibly friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

2/10 Terrible

Amber

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 1210 is a conjoining corner room. The person next to me was in and out of their room all night with the door slamming shut and waking me up several times. When I went to shower in the morning the bathtub was full of black stuff and hair all around the perimeter. I tried to wash it down but the tub was clogged. I couldn’t wait for maintenance so I could shower so I wiped it out with a towel and took a quick shower. I told a girl at the front desk about everything before I left and she said “ok thanks for letting me know”. I’ve stayed here many times but have never had an experience like this.
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but the outside parking lot was blocked off for a large group. Very hard finding somewhere to park to check in. Went shopping and when we returned it was very hard finding somewhere to park in the parking garage. Very frustrating.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Business traveller

Mike

The location is very convenient with a decent selection of restaurants, bars, and breweries within walking distance. The hotel is a little dated but the room clean and furniture was updated and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

randy

good
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Stayed 1 night in Oct 2024

6/10 Okay

Garrett

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and staff was good. Tried to book directly with hotel and transfered to an overseas phone center and they tried to upsell me on a room. 50 bucks a night cheaper through Expedia. 1st night there the room didn't have hot water though that was fixed by next night. Room was noisy with the heating system clanging and banging and could hear our neighbors blow their nose.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hossein

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here is my situation with them. I booked a hotel with expedia and prepaid the reservation and then the hotel charged me on my last day the same amount. After hours of talking to them that they have charged my card they first denied it and then said since expedia has not paid us we charged your card!!!!! It is clear that the issue between them and Expedia has nothing to do with me. The most unprofessional treatment I have ever seen and i had to contact my bank fraud department to pursue the case. Still has not yet received the refund which was a very large amount after a week.

4/10 Poor

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Allan, Glendive

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located to downtown Billings!
Stayed 1 night in Nov 2024