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Four Points By Sheraton Bintan, Lagoi Bay

Property class: 4

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Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

Premium bedding, minibar, in-room safe, desk
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View from property
View from property
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Place, Plaza Lagoi
    ‪7 min walk‬
  • Place, Lagoi Bay Lake
    ‪7 min walk‬
  • Place, Lagoi Bay Beach
    ‪8 min walk‬
  • Airport, Tanjung Pinang (TNJ)
    ‪98 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)

Deluxe Room, 1 King Bed, Pool View (Balcony)

Deluxe Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View (Terrace)

Room, 1 King Bed, Pool View (Terrace)

Room, 1 King Bed, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View (Terrace)

Room, 2 Single Beds, Pool View (Terrace) | View from room

Room, 2 Single Beds, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Ocean View (Terrace)

View from room

Room, 1 King Bed, Ocean View (Terrace)

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View (Terrace)

Room, 2 Single Beds, Ocean View (Terrace) | View from room

Room, 2 Single Beds, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View

View from room

Deluxe Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed, Ocean View

Executive Studio Suite, 1 King Bed, Ocean View

Executive Studio Suite, 1 King Bed, Ocean View

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio Suite, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Premium Studio Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Ocean View (Cabana)

Deluxe Suite, Ocean View (Cabana)

Deluxe Suite, Ocean View (Cabana)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Bintan, Lagoi Bay

Catch some rays at the beach or spend the day relaxing at Four Points By Sheraton Bintan, Lagoi Bay's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 52-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sa'kai Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Four Points By Sheraton Bintan, Lagoi Bay, you're just a quick walk from Lagoi Bay Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy Indonesian cuisine with pool views at Rempah Kitchen, one of the property's 2 restaurants
  • Take a swim in the 3 outdoor pools
  • Indulge with aromatherapy, massages, or body scrubs at Sa'kai Spa
  • Services include a kid's club, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Lagoi Bay Beach and Plaza Lagoi
  • Free ferry terminal shuttle service
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Four Points By Sheraton Bintan, Lagoi Bay you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking is free.

This 4-star Bintan hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Rempah Kitchen - This poolside restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
El Lagoi Beach Club - This restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Ararinda Lounge - This poolside lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 600 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Ararinda Lounge
  • El Lagoi Beach Club
  • Rempah Kitchen

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Bintan, Lagoi Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 350000 per person (roundtrip)
  • Airport shuttle fee per child: IDR 350000 (roundtrip)
  • Rollaway bed fee: IDR 605000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Bintan, Lagoi Bay offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 161 reviews
Rating 8 - Good. 42 out of 161 reviews
Rating 6 - Okay. 10 out of 161 reviews
Rating 4 - Poor. 2 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

you kyoung, Singapore

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and it was very welcoming. Amazing breakfast.
Stayed 3 nights in Jan 2026

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities
Clean room but can have a
Stayed 4 nights in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall a wonderful holiday, great staff, location and facilities
Stayed 1 night in Dec 2025

8/10 Good

Danny, Singapore

Stayed 2 nights in Dec 2025

10/10 Excellent

Ajay

Stayed 2 nights in Dec 2025

10/10 Excellent

Azirah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed for 3D2N. Customer service was excellent throughout our visit. We were able to check in early, and to our surprise, our room was ready ahead of time. Took the room with pool view, best decision ever as I can also see the sea. The only downside was that the room—particularly the bathroom—could have been a bit cleaner. The pool, however, was large and well-maintained. Breakfast was alright.
Stayed 2 nights in Dec 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
It's okay. The food wasn't great
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you anna hendra zahara for making our vacation unforgettable, we’re so happy and enjoyed our time stayed in four points. Especially for zahara who clean our room very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay to enjoy a quiet and relaxing getaway. Saff is amazing !!!
Stayed 4 nights in Nov 2025

8/10 Good

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were all friendly
Stayed 1 night in Nov 2025

8/10 Good

JAMES, FORT SASKATCHEWAN

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredible, food was very good, rooms were very clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and staff! Everything was perfect & we were so well looked after by every department ! The guys on the morning coffees, the waiting staff, the pool staff, EVERYONE ! Don’t hesitate to book, it’s gorgeous and we will definitely be back ! 10/10
Stayed 8 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good selection , healthy options and fresh food
Stayed 1 night in Nov 2025

10/10 Excellent

Maja

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed our stay. staff are so friendly and accommodating, definitely will come back again. best hotel in bintan
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaurav

Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and attentive. Rooms and facilities were clean . Beautiful scenery . Only food choices were limited ; will be better with more international choices ( Singaporean & Malaysian food).
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Stayed 6 nights in Oct 2025

10/10 Excellent

Nicole

Beautiful hotel on a lovely beach!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is an absolute gem! The staff are wonderful. This is the first hotel resort I have stayed in where the executive chef comes to your table to personally welcome you and to ask how everything is and if there's anything he can do for you. Johan was amazing and even brought us a cake to say thank you! Staff Members Putri and Jeni in the restaurant, and then Collin in the pool restaurant were marvellous. All the staff are a real credit to the resort! So hospitable. The resort is very clean, modern, great decor, and lush around to pool. We had an amazing stay and no one in our group of 5 wanted to leave! It's also very nice how the resort arrange your complimentary transport to and from the ferry. Even the staff at the reception and tour desks (I'm really sorry I didn't make a note of their names) were very friendly and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ee Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2025

8/10 Good

Qiong

Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Stayed 2 nights in Sep 2025

10/10 Excellent

Ranya

Stayed 1 night in Sep 2025