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Promenade Hotel Bintulu

3.5 star property

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Breakfast, lunch, dinner served; Fusion cuisine
Lobby
Minibar, in-room safe, desk, soundproofing
Exterior
Executive Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Place, Assyakirin Commerce Square
    ‪11 min walk‬
  • Place, Wisma Bintulu
    ‪13 min walk‬
  • Place, Tanjung Batu Beach
    ‪4 min drive‬
  • Airport, Bintulu (BTU)
    ‪19 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

View from room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

Minibar, in-room safe, desk, soundproofing

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suite King

Minibar, in-room safe, desk, soundproofing

Executive Suite King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suite Twin

Coffee and/or coffee maker

Executive Suite Twin

  • Sleeps 2
  • Free Wi-Fi

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About this property

Promenade Hotel Bintulu

A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Promenade Hotel Bintulu offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Promenade Hotel Bintulu, you'll be within walking distance of Assyakirin Commerce Square. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine while dining at Peppers Cafe
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Promenade Hotel Bintulu also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Bintulu hotel is smoke free.

Peppers Cafe - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Bintulu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Bintulu

Promenade Bintulu

Promenade Hotel Bintulu Hotel

Promenade Hotel Bintulu Bintulu

Promenade Hotel Bintulu Hotel Bintulu

Promenade Hotel Bintulu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 163 reviews
Rating 8 - Good. 67 out of 163 reviews
Rating 6 - Okay. 20 out of 163 reviews
Rating 4 - Poor. 5 out of 163 reviews
Rating 2 - Terrible. 1 out of 163 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 3 nights in Dec 2025

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Dec 2025

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohd safwan zaki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025

8/10 Good

Cheng Yang

Stayed 2 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

8/10 Good

Poh ching, Kuala Lumpur

Stayed 2 nights in Nov 2023

10/10 Excellent

Fumito

Stayed 1 night in Sep 2023

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Amery

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

8/10 Good

Ling

Stayed 1 night in Jul 2022

6/10 Okay

Chong Siew

Travelled with family
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Mohd Sabri

Stayed 4 nights in Mar 2022

6/10 Okay

Eng Hee

Business traveller
Stayed 1 night in Mar 2022

10/10 Excellent

Santhara Sageran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

Yen Shiong

Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

10/10 Excellent

Law

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021