"Hotel was situated very close to the venue we were visiting. Check in was late in the eveming, it was swift and the receptionist provided us with the ... " More
13 Sep 2021 by Chloe M- Team Member.
Dear Paul, Thank you for choosing to stay at the Holiday Inn Express Oldbury. We appreciate your feedback following your recent stay this helps us improve and maintain the level of service we offer to our guest. We are sorry that you wasn't satisfied with your stay, we will aim to take onboard your concerns. Kind Regards
17 Mar 2020 by Sam Kandola
Hi Den Thanks for your feedback. We are delighted that you enjoyed your stay and hope to see you soon. In Regards to the window catch we apologies for this inconvenience and reported it to the maintenance who has now fixed the problem. Thanks for letting us know very much appreciate it. Kind Regards
17 Mar 2020 by Sam Kandola
Hi MrGR Thanks for your feedback. The Aircon system has been looked into by maintenance and have resolved the issue. In Regards to breakfast we are looking into the breakfast menu in trying to expand the variety. Kind Regards
8 Dec 2019 by Holiday Inn Express
Dear Guest, Thank you for taking time to leave us some feedback. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you again soon! Kind Regards, Beth P, Guest Service Assistant
5 Jul 2019 by Holiday Inn Express
Evening, Thank you for your kind review! Glad to see that the staff treated you well and were on hand for anything and everything! Many thanks, K Hamblett Guest Service Assistant
21 Jun 2019 by Holiday Inn Express
Dear Guest, Thanks for taking the time to leave us some feedback. We are very sorry to hear about the experience you had here whilst at our hotel. We do try our best to give everyone a 10/10 stay. I will pass on your comments to management to try to rectify these issues to ensure that they do not happen again. We hope one day you will give us another chance. Kind Regards, Beth P, Guest Service Assistant
9 Jun 2019 by kay c
Dear Guest Thank you for your feedback on our hotel I am sorry that you experienced issues with our a/c unit. We look forward in welcoming you back soon. Kind Regards Guest Service Manager
31 Mar 2019 by Holiday Inn Express
Evening, Thanks for the review our hotel. I will pass this feedback onto housekeeping and see that this is rectified. We hope that you do stay with us again soon. Many thanks, K Hamblett Guest Service Assistant
1 Apr 2019 by Holiday Inn Express
Evening, Thanks for the review! Would appreciate some feedback regarding why we were two stars a perfect score! Many thanks, K Hamblett Guest Service Assistant
31 Mar 2019 by Holiday Inn Express
Evening, Thanks for taking the time to review our hotel. We appreciate that you did enjoy your stay and hopefully this means you will be back with us very soon. Many thanks, K Hamblett Guest Service Assistant
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Holiday Inn Express Birmingham - Oldbury, an IHG Hotel also features vending machine, dry cleaning/laundry services, and a front desk safe. Free self parking is available. This Oldbury hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express Birmingham - Oldbury, an IHG Hotel offers 109 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.