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Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Reception
Front of property
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Standard Room, 1 King Bed | Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Bar
  • Breakfast available

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • University of Alabama at Birmingham
    ‪11 min walk‬
  • Birmingham Zoo
    ‪3 min drive‬
  • Birmingham Jefferson Convention Complex
    ‪3 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center.
Hotel Indigo Birmingham Five Points S - UAB by IHG offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Birmingham Five Points S - UAB by IHG. During your stay, you're just a quick walk from Kirklin Clinic. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by foot from University of Alabama at Birmingham and a 2-minute drive from McWane Science Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Indigo Birmingham Five Points S - UAB by IHG. Parking is available for a fee.

This Art Deco Birmingham hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 121 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Marty

Liked: Cleanliness
Disliked: Staff & service
Reported a toilet issue at 6:00 AM. Went to appointment. Came back at 10:30 AM and still was not fixed. Maintenance staff was in empty room down the hall repairing a soap dispenser. Had to go down eight floors to lobby to use toilet. I think a toilet in an occupied room should take precedence over a soap dispenser in an unoccupied room. Corporate gave me some "points" to make up for it, but couldn't tell me what the points were worth, not even for that hotel. I go to Birmingham often, will not stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place does not look like it's advertised at all except for the lobby and bar. The bathroom was FILTHY. The floors were sticky and slippery! There was hair all over the shower wall and on the floor of the shower. No fridge?????? The elevator is like a scene from American horror story. The bed was incredibly uncomfortable i hardly slept. They put me right hy the elevator you could hear everyone come off and go on it. When i checked in i sat there for a good 5 minutes waiting for someone to appear. The vallet lady sweet as pie best customer service youll find give her a raise and promotion! The girl working night shift royallllll b! I went outside to smoke around 11. My key card wouldn't light up the green light to get in. I had to get her to open the door. When she opened the door and let my son in she said the key in your hand is to open the door. I said oh i'm sorry it wasn't working. She threw her hands in the air rolled her eyes and walked away. Good thing my son was there because she needs a lesson in customer service skills and honestly that job isn't for someone like her with such a negative attitude! Who rolls their eyes and is rude to a paying customer for having to get up and walk 5 feet to a door and open it? If you're a crackhead or a dopehead you'll think this place is a 5 star hotel. This is nothing but an overpriced motel!
Stayed 1 night in Mar 2025

2/10 Terrible

Hunter

Stayed 1 night in Mar 2025

10/10 Excellent

Tenneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel nice clean room friendly staff, and the breakfast was amazing. And the breakfast to the room when booking you will not be disappointed
Stayed 1 night in Feb 2025

4/10 Poor

Tiffani

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t be back.

There was a hold in the floor of the room we were in but after traveling all day we did not feel like moving to another room but did inform front desk which was nice. Our 1 year old is still crawling and her feet, knees and palms were pure black after crawling around on the floor. The beds were very uncomfortable and creaky. We try a new hotel everytime we come to Birmingham but we will not be giving this one another go. In good news the service was good. The lady at valet was very sweet.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Lawyer

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in the heart of Birmingham. The property itself is very nice but the surrounding area let’s not seem safe especially at night. The employees are very nice and they have a great breakfast downstairs.
Stayed 2 nights in Feb 2025

4/10 Poor

Bebby

Travelled with partner
Disliked: Property conditions & facilities
Our sink was stopped up.. the elevator kept going out we had to walk 5 flight of stairs . The dining area didn’t have majority of their menu . No regular coffee just decaf .. no regular creamer .. we had to use whipping cream!!! Just horrible
Stayed 2 nights in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really different, the art deco style was really nice, and there can be Ghost Encounters for real,believe it or not
Stayed 1 night in Feb 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Property conditions & facilities
Everything was broken at this property— WiFi was out the entire stay; elevators were broken; bathroom door was broken and would not close. Not very clean either. Asking for refund.
Stayed 1 night in Feb 2025

10/10 Excellent

Georga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was having some tests done at UAB so we decided to go the night before and stay here… this hotel did NOT disappoint! The bed and pillows were amazing.. the only thing I wish it had was a refrigerator in the room but other than that and having the front desk control the room temperature.. I would DEFINITELY stay again!!
Stayed 1 night in Feb 2025

2/10 Terrible

Leslie

Stayed 1 night in Feb 2025

6/10 Okay

Lori

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

HORRIBLE EXPERIENCE

The place is literally falling apart , they control your thermostat at front desk , tile was coming up in bath, , no coffee in room, parking was a nightmare and valet parking was 40 bucks .
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel with nice staff. But our bathroom was not clean and one of the bath towels looked like it had been used to clean a car (black streaks and smudges all over it).
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good. Staff was nice. Valet was $40 . Also charged $80 more than advertised price and reservation
Stayed 1 night in Feb 2025

10/10 Excellent

mona

Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful night stay

Convenient location, wonderful customer service, and nice comfortable room for our stay.
Stayed 1 night in Feb 2025

4/10 Poor

Conikki

Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025