"Pleasant stay. Hotel accommodated to our needs. Did not use any of the facilities. " More

By a verified traveller on Sat 25 Feb 2017

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Hotel Description

Our customers tell us that they enjoy the breakfast at The Birmingham West Hotel by AccorHotels. During your stay, you'll be close to Arena Birmingham. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Built in 1975, this 3-star hotel has 168 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at RBG Grill, a steakhouse with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre, aerobics classes and yoga classes
  • Guests like the breakfast and restaurant
  • 7 minutes by car from Broad Street and 8 minutes from Birmingham Botanical Gardens

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Birmingham West Hotel by AccorHotels ratings based on 10 verified reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Birmingham West Hotel by AccorHotels

Everyone (5) Couples (2) Family (1) Other (1)
4 out of 5
Cheap and cheerful! Nothing more and nothing less than expected.

Posted by on 20 May 2019

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Comment from Hotel Management

28 May 2019 by Birmingham West Team

Thank you for your feedback, it is very much appreciated. See you again very soon!

2 out of 5
The reception were unable to print off a VAT receipt, said they would have to email to me. I had to call three times to get one sent. TV wasn’t working in my room. Hand soap container was empty.

Posted by on 19 Mar 2019

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4 out of 5

Posted by on 10 Nov 2018

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4 out of 5
Rooms were cold and heating inadequate.The level of cleanliness was good. My rooms were compact and I guess appropriate size for the money paid.

Posted by , from Wigan on 29 Oct 2018

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2 out of 5

Budget stay. Needs a revamp, aged hotel.

The hotel staff were welcoming and friendly and we had no complaints in terms of service. The room looked tired and desperately needs a revamp. The bed was VERY uncomfortable and we did not get a good nights sleep. TV was ancient and small. Little touches such as finishing and covers (such as on shower taps) were missing. Air conditioning did not work, neither on heat or cooling, room temperature was not comfortable all evening so didn’t help in getting comfy sleep on a horrible mattress. Room booked was a king size bed, but received a double which room was very compact. No fridge in the room.

Posted by , from West Midlands on 29 Jan 2018

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3 out of 5

I overnight stay

Pros: Free parking and easy location to the motorways.
Cons: The air conditioning unit dripped onto clothing. The need to remove the hanging rail from under the unit.
Location: N/A
Pleasant stay. Hotel accommodated to our needs. Did not use any of the facilities.

Posted by on 25 Feb 2017

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1 out of 5

rooms are horrendous!

Pros: nothing
couldn't believe when I opened the door to the room, you can barely move in it, booked a double bed, hardly, more like a large single, no space to move or sit, bathroom just as bad its a tight squeeze sitting on toilet constantly caught arm on roll holder and sink, absolutely ridiculous, will never stay in a park inn Radisson again! Had so much better at the same price, and breakfast isn't much to right about.

Posted by , from hull on 7 Aug 2016

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5 out of 5

great and very family friendly

We had a very enjoyable stay at this hotehotel.It was the second visit and the stafff knew us it was very welcoming .

Posted by on 28 Jul 2015

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2 out of 5

Staff could improve

I wasnt v pleased, but it was paid for in advance and was a matter of one day so decided to stay on. Staff at reception desk could be trained to show the guest atleast upto the room particularly if the room is one of the lower ground floor ones, and the route is confusing and zig zag. Staff could even show a person at the breakfast lounge where is wat when they first come , a brief intro to the set would be v useful. I asked then to check the heatin in the room, came back 2 hrs later and it was still unchecked and room was cold until i called again. Hospitality of staff is v compromised , the hotel interior is ok otherwise. Hope improvements are made. Thanks

Posted by on 25 May 2015

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4 out of 5

Weekend stay

Hotel is in good location. Rooms fairly basic but clean and comfortable. Staff very helpful at all times including moving us due to noisy neighbours. Breakfast was better than some of the expensive chains. Plenty of restaurants in local area only few minutes walk. The only let down was the pool area. This is run independent to hotel but free to use. Good welcome but changing area dirty, pool busy and felt unclean. Would stay at hotel again but wouldn't go near the pool!

Posted by on 19 Aug 2014

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About the The Birmingham West Hotel by AccorHotels

Location Birmingham Road M5 Jct 1, West Bromwich, England B70 6TU

Property Features

The Birmingham West Hotel by AccorHotels offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1916 square feet (178 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and a garden are also featured at the eco-friendly The Birmingham West Hotel by AccorHotels. Self parking is free. Smoking is allowed in designated areas at this 3-star West Bromwich hotel.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • 1916 sq ft of conference space
  • 178 sq. m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Birmingham (BHX) (33.1 km / 20.6 mi)
  • Train station: Smethwick Rolfe Street Station (2.3 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

The Birmingham West Hotel by AccorHotels offers 168 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. 21-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

RBG Grill – Overlooking the garden, this steakhouse specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 15

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.


  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.95 per person (approximately)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
  • Park Inn Radisson Birmingham West M5 J1 Hotel
  • Park Inn Radisson Birmingham West M5 J1 West Bromwich
  • Park Inn Radisson Birmingham West M5 J1

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.