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Park Head Hotel

3.5 star property

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Photo gallery for Park Head Hotel

Terrace/patio
Breakfast, lunch and dinner served
Family Room
Shower, rainfall showerhead, free toiletries, hair dryer
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
13 Park View Terrace, Bishop Auckland, England, DL14 8QB
  • Place, Bishop Auckland Golf Club
    ‪12 min walk‬
  • Place, Auckland Castle
    ‪2 min drive‬
  • Place, Mining Art Gallery
    ‪2 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪42 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Park Head Hotel

Hotel with free parking, near Auckland Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a banquet hall are onsite. Change of towels is available on request.
Park Head Hotel offers 38 accommodations with hair dryers and complimentary toiletries. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

During your stay at Park Head Hotel, you'll be within walking distance of Auckland Castle. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, conference space, and a terrace
  • Just a 3-minute drive from Auckland Castle and 10 minutes from Durham University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. The business-friendly Park Head Hotel also features a terrace, a garden, and a water dispenser. Free self parking is available.

This 3.5-star Bishop Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
The Oak Room - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Oak Room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.50 for children
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Park Head Hotel Hotel
Park Head Hotel Bishop Auckland
Park Head Hotel Hotel Bishop Auckland

Park Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 149 reviews
Rating 8 - Good. 43 out of 149 reviews
Rating 6 - Okay. 9 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice warm spacious room, staff very good. Slight problem with the shower but got it sorted and the Internet was patchy. Nice breakfast in the morning before leaving .....
Stayed 1 night in Nov 2025

6/10 Okay

Darren

Travelled with family
Liked: Cleanliness
Room was very hot. Too hot. Tried to open the window and there was a huge ventilation system the other side of the window. Disappointing. But OK.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park head Hotel

Plenty of choice 👌
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Richard

Travelled with partner
Didn’t order breakfast
Stayed 1 night in Oct 2025

8/10 Good

E R

Liked: Staff & service, property conditions & facilities, room comfort
The breakfast was very good with good selection of dishes. Service was excellent. The room was very comfortable, water was hot at all times of the day and the heating system worked very well. Cleaning could be a bit better, quite a few cobwebs found.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly welcome from all the staff, Room was clean with excellent facilities, The Oak Room serves very nice food and has a good selection of drinks and the prices are very reasonable, again the service was attentive and friendly, I have no hesitation booking a stay here again, and look forward to coming back
Stayed 1 night in Oct 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nina

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff good location and lovely rooms and nice food, what more could you ask for!
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Vaishali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room had all amenities apart from an iron and there wasn’t a phone to call reception. Wasn’t a major issue as everything else was perfect. The car park is quite big and free. We checked in late and out early so did not try meals. Overall excellent value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spotless however amenities could be better such as clothes iron and body lotion
Stayed 1 night in Sep 2025

6/10 Okay

Sally

Travelled with family
Liked: Cleanliness
Room was clean and quiet. Staff were friendly. Small thing but blinds at the windows were not adequate enough to keep the light out from the car park. Breakfast - plus side they did have gluten free bread but every thing else was of low quality.
Stayed 1 night in Sep 2025

8/10 Good

Mingyue

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ifeoluwatomiwa

Stayed 1 night in Sep 2025

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but over priced for the quality

Just found the attitude lack lustre and not over welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

Eleni

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Kynren and Aukland Palace
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A thoroughly enjoyable short stay

The hotel was very easy to find and only a short distance from Bishop Auckland town centre, which we visited on the Saturday morning, using a local bus as the stop was just near the hotel. We were warmly greeted on arrival, which was our experience throughout our stay. Excellent staff, very helpful and polite. We stayed in a room just off from the the entrance near the court yard. The room was quite spacious with a very comfortable bed and excellent shower. We had dinner at the hotel on our first night and the food was well presented, hot and very tasty. A very comfortable restaurant and bar, though some separate seating in the bar area might not go amiss. Breakfasts were also excellent with good choices and well presented food. The car park has ample space and a couple of charging points. All in all a great 2 night stay and would definitely recommend There is plenty of car pa
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great weekend. The hotel was clean, staff friendly and helpful. Just what we needed for the kyren weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and enjoyable overnight stay

A very comfortable stay with friendly staff and a very good breakfast
Stayed 1 night in Aug 2025