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New Promenade hotel

3.0 star property

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Photo gallery for New Promenade hotel

Interior
Exterior
Dining
Comfort Double Room
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available

Explore the area

View in a map
Promenade, Blackpool, England, FY1 5DL
  • Place, Blackpool Central Pier
    ‪5 min walk‬
  • Place, Bloomfield Road Stadium
    ‪11 min walk‬
  • Place, Blackpool Tower
    ‪12 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Comfort Room

Room

Comfort Room

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

New Promenade hotel

This hotel features self parking and free WiFi in public areas. Housekeeping is available once per stay.
New Promenade hotel offers 25 accommodations. Housekeeping is provided once per stay.
During your stay at New Promenade hotel, you're just a quick walk from Ma Kellys Foxhall. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).
  • Free WiFi in some public areas
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Within a 15-minute walk of Blackpool Central Pier and Blackpool Tower
WiFi is free in public spaces. For a fee, parking is available.
For a fee, guests can enjoy full breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 9:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Self parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Promenade hotel Hotel
New Promenade hotel Blackpool
New Promenade hotel Hotel Blackpool

New Promenade hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 48 reviews
Rating 8 - Good. 10 out of 48 reviews
Rating 6 - Okay. 13 out of 48 reviews
Rating 4 - Poor. 6 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a lovely stay, big room, comfortable beds, lovely staff and amazing breakfast. Thank you for making our stay in Blackpool even more special.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, really good location, would recommend
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jean

Yes the room was nice and clean could have done with a bed side lamp the staff were all very helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Food and service, very good 👍 couldn't do enough for you would return
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Easy check in, parking on site (with a charge) massive room
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish the staff was amazing, Ralph always made the effort to interact and went out of his way to make us feel comfortable, the breakfast was outstanding (especially the eggs) and he even made our little girl welcome, thank you so much for making our holiday enjoyable especially at the new promenade hotel.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
It retains older quirkier style with very friendly family staff and service.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast nice, staff pleasant, Hotel needs a lot of tlc
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly place to stay. Thank you.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ikechukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Georgie

Liked: Cleanliness, staff & service
Hotel was basic, clean, small room. Staff were friendly
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Room

Nice few days away. Family room had 4 beds which is always a bonus and was clean. breakfast was really good and managed to get the car parked below. nice lounge area with pool table
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Basic hotel , clean , friendly staff but tired and in need of updating. Good breakfast options served speedily .
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good for price

Better than I expected from a cheap hotel in Blackpool. Service was excellent. Room was clean and had facilities I needed for a few nights. Breakfast was good. Big bar area. Would stay here again.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Joanne

Liked: Staff & service
Excellent location very nice host Excellent parking space Just room was too small and we had to shut windows on a very hot night due to being on ground level on side street . Would definitely stay again but on a higher level so as we can open windows.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Zoe

Liked: Amenities
Everything was clean. Everyone was friendly. They let us use the carpark for a few hours even after checkout which we were extremely greatful for.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel

Very Friendly Hotel and Servicing Staff very friendly and helpful. Not much Parking on site and might be a bit of a trek to find some but maybe lucky and was FREE. Good breakfast and Good Location Very enjoyable break . Stayed alot of places in Blackpool and would definitely be back here . The last two trips to Blackpool stayed at terrible hotels tbh and this one has reassured my faith in properties in Blackpool...
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Miriam

Not impressed

Few issues there was a plug hanging off the wall also the door handdle fell off , and the breakfast wasnt cooked
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Sheila

Liked: Staff & service

top floor

stopped on the top floor in a twin room,bit cold maybe a bit dated and slightly dusty,tv and tea and coffee maker in room only stopped for one night as we went to see a Michael Jackson tribute actso nothing to bad ,not to bad for the money
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Haroon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Nothing like photos shown on website, Stinky corridors, no toiletries in bathroom, rude staff, No fan provided in the room, very noisy street, charges £10 for unreserved parking, however the parking is free on back street (its a joke).
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

David

Disliked: Property conditions & facilities
Hotel old, bed broken and no staff around, unable to use bar and falicitys.
Stayed 2 nights in May 2023
Verified

4/10 Poor

k.v

Disliked: Cleanliness, amenities, property conditions & facilities
too much clumsy. not worth for the price paid
Stayed 2 nights in May 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not great value for money. Would of been angry if id paid more. Very small room with very inadequate facilities
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower was awful. Staff came across and rude and abrupt. The car park was no existent. Not disable friendly at all
Stayed 1 night in May 2023
Verified

6/10 Okay

Paul

Liked: Staff & service

Good but needs some changes

Positives- staff very friendly, bar area nice, dining room nice with a very nice breakfast. Check in/out no problems. Negatives- Family room on top floor room 1 asked for lower floor due to wifes poor mobility was asked to pay £300 extra due to being a 6 bed room ( did not take this up and struggled on) . Rooms and stairs need a good update and better organisation of room space. Room cleaned but could be better. Bathroom fittings need replacing.
Stayed 2 nights in Aug 2024