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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Reception
Indoor pool
Room, 1 King Bed, Non Smoking
Free daily self-service breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Place, Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Place, Grossinger Motors Arena
    ‪4 min drive‬
  • Place, Illinois Wesleyan University
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(49 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

1 bedroom, premium bedding, desk, blackout curtains
Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, 1,042 reviews
The price is €85
includes taxes & fees
25 Nov - 26 Nov
Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free breakfast, near Bloomington-Normal Factory Stores
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Bloomington-Normal West, IL. During your stay, you'll be within walking distance of Bloomington-Normal Factory Stores. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Bloomington-Normal Factory Stores and a few minutes from Bloomington Center for the Performing Arts
  • Cats and dogs welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal West, IL. Self parking is free.

This Bloomington hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1017 reviews
Rating 8 - Good. 289 out of 1017 reviews
Rating 6 - Okay. 196 out of 1017 reviews
Rating 4 - Poor. 131 out of 1017 reviews
Rating 2 - Terrible. 86 out of 1017 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sam

Stayed 1 night in May 2025

6/10 Okay

Jay

Liked: Cleanliness, room comfort

Not a good stay

The Refrigerator did not work causing storage issues for my wife’s expensive diabetes medication. Also, the exhaust fan in the bathroom was broken. The staff seems to not really care saying they would let maintenance know. The pool was also not available either.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
It was suitable for what we needed
Stayed 1 night in Jul 2025

6/10 Okay

Cindy, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
It was an okay stopover. Room was nice but the bed and pillows were not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Don't stay here until remodeling is finished.

The hotel is remodeling, but that was never mentioned on their website or when I reserve the room. The pool was closed. The park lot torn up. Worst of all the mattress was so bad, making someone roll to the middle as soon as I laid down. I told the receptionist about a light out on my bedstand. She said she would come up but never came up to the room. The faucet in the shower would only run cold water. I turned it off and turned it back on, then it would only run hot water. Very frustrating.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean location stop for our roadtrip
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay as we continued our cross country road trip.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Disliked: Cleanliness

Won't stay again, dirty room

Housekeeping didnt vacuum our room after the last guests, noticeable crumbs on the floor and cough syrup cup on the floor behind the door. Tv didn't work, wouldn't connect to internet and no standard channels. Front desk never came to help.
Stayed 1 night in Jul 2025

6/10 Okay

Ron and Risie

Travelled with family
Lamp in first room not working so had to move because no maintainance on Sunday. Toilet not level and moves when used. Pool empty and in process of repairs. Bedside lamp in second room did not work either but we just left it. Looks like they are trying to upgrade but just covering up and not fixing issues. Feels tired and outdated. Staff very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Volleyball Trip

Granddaughter playing in USA 17u volleyball championship in Madison, Wisconsin.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael, Thiensville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed. Halls dirty. Room wasn’t thoroughly cleaned. No toilet paper holder. Vents dirty. All not as advertised.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities
We stayed for a night passing through. The room was great. It was newly renovated and there was plenty of room for 2 adults, 2 kids and 2 small dogs. They are in the process of renovating which would bother some people but it’s part of business. This was a great value for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christie was amazing! She was friendly and kind, and accommodating for our large group. She made us feel right at home and set up space for us to gather, and made sure we had what we needed. The rooms were spacious and quiet with comfortable beds and a big bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Kristina

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Beverly

Stayed 1 night in Jul 2025

6/10 Okay

Donna

Travelled with pets, Travelled with partner
Property was not in very good condition. Rundown.
Stayed 1 night in Jul 2025

6/10 Okay

Barb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My shower was just a dribble. There was no plug for a bath option. This is the first bathroom I have been in that had no toilet paper holder. What do you do with this information??
Stayed 1 night in Jul 2025

6/10 Okay

Debra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spiders in the room. One bed looked like it had already been slept in. Cart in bathroom was rusty and dirty. Pikes of trash outside by dumpster.
Pool area
Stayed 1 night in Jul 2025

4/10 Poor

Stacey

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Amy

Travelled with family
Disliked: Amenities, property conditions & facilities
Good: Staff was friendly. Extra towels were given when requested. Bad: Pull out couch that we needed for our son was broken. Sink had slow drain from the minute we arrived. Fridge was warm and I had meds that needed refrigeration. Pool was being repaired.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Mandi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was absolutely terrible. The hotel was under construction, but not mentioned on website. The pool was not working and also not mentioned. The entire property was filthy and the massive dumpster overflowing. Awful experience and the staff was not helpful when we decided to leave and go to another hotel. No refund offered and no apology.
Stayed 2 nights in Jun 2025