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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Free daily self-service breakfast
Indoor pool
Room, 1 King Bed, Non Smoking
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Place, Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Place, Grossinger Motors Arena
    ‪4 min drive‬
  • Place, Illinois Wesleyan University
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(50 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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3.8 out of 5, Good, 1,004 reviews
The price is €66
includes taxes & fees
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About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free breakfast, near Bloomington-Normal Factory Stores
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Bloomington-Normal West, IL. During your stay, you'll be within walking distance of Bloomington-Normal Factory Stores. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Bloomington-Normal Factory Stores and a few minutes from Bloomington Center for the Performing Arts
  • Cats and dogs welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal West, IL. Self parking is free.

This Bloomington hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Reviews

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

7.4

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 316 out of 1007 reviews
Rating 8 - Good. 279 out of 1007 reviews
Rating 6 - Okay. 196 out of 1007 reviews
Rating 4 - Poor. 128 out of 1007 reviews
Rating 2 - Terrible. 88 out of 1007 reviews

Reviews

6/10 Okay

Renee

Travelled with family
Not very clean - old
Stayed 1 night in Sep 2025

8/10 Good

Cha

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room too small and the bathroom look too old. The toilet not study.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property and very friendly!
Stayed 1 night in Sep 2025

6/10 Okay

william

Liked: Staff & service, room comfort

Quick Visit

The pool area had construction materials in it, and it wasn't clear if it was open. There were no signs on the pool door. Breakfast was good. I enjoyed our short stay.
Stayed 1 night in Sep 2025

4/10 Poor

Jacky

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Black mold in the hallway. The room was so humid, our bedding was wet and so were our clothes in our suitcase when we woke up in the morning. Terrible, musty smell and damp air. We have stayed here before with no trouble, but we will not stay here again next year.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brennen

Stayed 1 night in Sep 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 213: flickering light in entrance. USB ports next to bed did not function. Lighting over the bathroom sink was not bright enough. Need brighter lights in bathroom.
Stayed 1 night in Aug 2025

6/10 Okay

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities
Just needs a upgrade and friendlier staff
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Velina

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Staff & service
Best thing I can say is it's cheaper than Holiday Inn Express. Sometimes it's worth it to spend a few dollars more
Stayed 1 night in Aug 2025

10/10 Excellent

LYNDA K

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We had our dog with us and we were especially happy with how nice this dog friendly hotel was in cleanliness and atmosphere.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

A perfectly nice hotel

The staff were very nice but maybe understaffed (splitting time between front desk and breakfast service). The hotel was in the middle of a renew and not everything matched, but it was all clean and comfortable!
Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for price

Hotel was very nice. Room was in great shape. Looked like they had done some remodeling. Breakfast was good. Overall good deal for the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Traveling through.

Food was Ok.
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family, Travelled with family and small children
The whole hotel smelled like weed. Staff was outside smoking a lot, but were friendly when they were actually working behind the desk. Trash all over the hallways. Pool was gross and dirty. It was also freezing. Fine for somewhere to sleep while passing through. Would not recommend overall; spend the extra $30 and stay at one of the other hotels on the same road.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was ok. Bathroom faucet in our room was not attached to sink. Waited at least 10 minutes for a staff person to finish smoking so I could check-in (the sign on the counter stated helping other customers!) But she was very friendly once present. Room was clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant accommodations and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
When we arrived we checked in presented id and card, we were given our keys ant told our room number. When we returned with our bags we were finally told tat ther was an elevator and that was the only words that were spoken to us. We were not told about breakfast, no information about pool hours, nothing, The elevator creaked and jerked so we declined to use it again, Our room was old, there were chips and holes in the walls, the cabinets were broken and there was hair in the bathtub. We have stayed in several Country Inns but this one was by far the worst one.
Stayed 1 night in Aug 2025

2/10 Terrible

Sam

Stayed 1 night in May 2025

6/10 Okay

Jay

Liked: Cleanliness, room comfort

Not a good stay

The Refrigerator did not work causing storage issues for my wife’s expensive diabetes medication. Also, the exhaust fan in the bathroom was broken. The staff seems to not really care saying they would let maintenance know. The pool was also not available either.
Stayed 3 nights in Jul 2025