Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Reception
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Place, Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Place, Grossinger Motors Arena
    ‪4 min drive‬
  • Place, Illinois Wesleyan University
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(50 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free parking, near Bloomington-Normal Factory Stores
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Bloomington-Normal West, IL. During your stay, you'll be within walking distance of Bloomington-Normal Factory Stores. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Bloomington-Normal Factory Stores and a few minutes from Bloomington Center for the Performing Arts
  • Cats and dogs welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal West, IL. Self parking is free.

This Bloomington hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 193 out of 1006 reviews
Rating 4 - Poor. 126 out of 1006 reviews
Rating 2 - Terrible. 93 out of 1006 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Fast check-in. Room Clean and enough amenities. Water got hot in the sink, but only luke-warm in the shower. At least was not cold so was not unbearable.
Stayed 1 night in Oct 2025

6/10 Okay

Bernard

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas L

Stayed 1 night in Oct 2025

2/10 Terrible

Melanie

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Colton

Disliked: Cleanliness
I got bed bugs here. Very poor stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Parking was sufficient. Only complaint is nothing to hang towels on in the bathroom.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kellam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right off of the highway. Many places to eat and shop nearby. Clean rooms and quiet.
Stayed 1 night in Oct 2025

6/10 Okay

John W

Liked: Staff & service
Smell in room...like urine. ( dog or animal i assume since we had a pet, also)
Stayed 1 night in Oct 2025

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff was very pleasant. Kris recommended a restaurant for dinner that was very good. Location was "off the beaten path" but still close to many things.
Stayed 1 night in Oct 2025

10/10 Excellent

Wade

Stayed 1 night in Oct 2025

10/10 Excellent

Kimetha, Winter Springs

Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Leon

Liked: Staff & service, property conditions & facilities
The room could have had a lighted digital clock.
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Staff & service, room comfort
Clean room, comfortable beds, nice bathroom, decent breakfast. Curtains were dirty (sheer panels) and room smelled a little musty. Parking lot not equipped for small trailers but we made do.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service

..

Check in staff was great. Room was ok but not great. Air wasnt working correctly. Bathroom had hair
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

6/10 Okay

Lea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Isabel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Giant stains on towels, bed, shower curtains. People smoking weed in the parking lot. Lady at front desk took a call while checking us in and same woman stopped us multiple times after we did mobile check out trying to leave.
Stayed 1 night in Oct 2025

6/10 Okay

Brianna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room had garbage and curtain wouldn’t close properly
Stayed 1 night in Sep 2025

4/10 Poor

KEVIN

Disliked: Staff & service
VERY, VERY difficult to find. I called from my car phone seeking help. Person answering the phone had a poor command of English and was unable to help. By accident I found the unmarked property on my own. When I arrived, the teenaged girl at the desk ignored me while she was reading a book. I had to raise my voice to get her attention. AVOID this facility; save yourself unnecessary aggravation.
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They advertised a hot tub, but they took it out, so that was disappointing. That is one reason i booked there or i would have went somewhere else. When you pay for that and expect it to be there, that is not right. The beds were hard as well.
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything about the hotel was great-fresh rooms, clean property, nice area. Only issue was the woman that checked us in had issues with the computer system and from the time we walked through the door at 11:30pm it was about 30 minutes until we actually got to our room. After driving for 6 hours we just wanted to get to our room, we really didn’t want to listen to how terrible the system was an other negative chit chat. Breakfast was your typical continental waffle, cereal, yogurt which was as expected. Checkout was fast & easy.
Stayed 1 night in Sep 2025