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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Room, 1 King Bed, Non Smoking
Reception
Indoor pool
Free daily self-service breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Grossinger Motors Arena
    ‪4 min drive‬
  • Illinois Wesleyan University
    ‪4 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(47 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

1 bedroom, premium bedding, desk, blackout curtains

Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, 1,009 reviews
The price is €84
includes taxes & fees
30 Sept - 1 Oct
Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free breakfast, near Bloomington-Normal Factory Stores
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Bloomington-Normal West, IL. During your stay, you'll be within walking distance of Bloomington-Normal Factory Stores. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Bloomington-Normal Factory Stores and a few minutes from Bloomington Center for the Performing Arts
  • Cats and dogs welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal West, IL. Self parking is free.

This Bloomington hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1007 reviews
Rating 8 - Good. 287 out of 1007 reviews
Rating 6 - Okay. 193 out of 1007 reviews
Rating 4 - Poor. 128 out of 1007 reviews
Rating 2 - Terrible. 84 out of 1007 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel for me and my two friends for tailgate n tallboys weekend. The first 12 hours was an absolute crap show. First, the two keys wouldn’t work I had to walk back down to the desk. Then when we get into the room I see it’s 2 double debs when I booked a king suite that had a pull out sofa bed. No big deal. 2 hours later they came up banging on the door kicking us out cause they put us in the wrong room. So we got moved to the king suite I booked. Only to discover it wasn’t even properly cleaned. The sheets on the pull out bed were still dirty and had a certain kind of stain from someone’s fun on the couch. There was garbage under the bed. And I found DOG FOOD KIBBLE BITS on the floor by the bathroom… so I went down to make a complaint only to find out I wasn’t even in their system even tho I already pre paid for the room. Then magically I was in the system later on. I was so upset after I made the complain and was never followed up with after the fact. THEN the toilet just starts flooding. I have had it I was livid. I went down and demanded a new room. I was a hot tamale let me tell you. So they had to clean ANOTHER suite for us. That’s literally 3 rooms in a matter of 12 hours. I should not have had to pay for that first nights stay with all the problems that weren’t even our fault.
Stayed 5 nights in Jun 2025

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this property worked for what we needed and was a good price. On the plus side, the night desk agent was super friendly and helpful. I’d give him a 10/10. Also on the plus side is distance to the festival grounds if you are walking to Tailgates N Tallboys. Now the negative list: They did not have enough parking spaces for the number of rooms sold so if you were the last ones to the hotel at night, you did not have a place to park. Every night guests ended up parking at neighboring lots and we saw several get towed the next morning. The pool and hot tub were closed for ‘maintenance’ all weekend which was not disclosed at booking. Our room was not in good repair. The couch had stains on the cushions. The curtains and walls had huge stains. There was no bedding for the sofa bed. (They did give us some when we asked) When we asked for 4 new towels, they gave us 3 and said they were almost out of clean laundry so they couldn’t give us 4 even though we had 4 people in the room. Our toilet clogged and we called down and asked for a plunger. They brought it up but the two employees had a disagreement over which one would come in and help us until I said I would do it, I just needed the plunger. Then they told us that you aren’t allowed to put any toilet paper in their toilets. It all has to go in the garbage can or the toilets will overflow. Overall, I hope to not need to stay at this location again. It was by far the worst of any from this chain that I’ve stayed in.
Stayed 3 nights in Jun 2025

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the poorer hotels I've ever stayed at

No body wash in dispenser. Shampoo almost empty. No coffee packets for room coffee maker. Front desk didn't respond to request for more coffee, even after asking if we needed anything.
Stayed 1 night in Jun 2025

6/10 Okay

Keith

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Jim

Travelled with family, Business traveller
Room was humid. Set thermostat at 61 and felt like 75 in the room. Made it hard to sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Debra

Travelled with family
Disliked: Property conditions & facilities
Our stay was clean. We were not told pool was not usable. Breakfast was the worst. I understand the food is heat and serve but it was the WORST! The toilet in our room was a very low to the ground. The sink did not drain properly and slow! ,These are just to name a few things. No we will never stay here again.
Stayed 1 night in May 2025

4/10 Poor

Eve

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I always chose hotels with pools. Your site said there was a pool. The pool was closed under repairs. I would have stayed elsewhere. You should stay more up to date.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

8/10 Good

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Allen

Disliked: Cleanliness, property conditions & facilities
I m made a mistake booking there. The cheap toilet seat was broken, the shower had low water pressure, and didn't have hot water and one of two queen beds was against the wall making it difficult for two people to get in and out of the bed. The room was small and noisy too from machines nearby.
Stayed 1 night in May 2025

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service, amenities
The bathroom and linen were very clean. The pool and spa are shut down for renovations, and we weren't made aware until check-in. Breakfast options are limited, and there no alternatives for those with dairy allergies. Curtains were dirty and there were holes in the window screens. The outlet by the windows needs to be refitted. The staff was very courteous and friendly, which made up for a lot.
Stayed 2 nights in May 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was obvious that renovations were taking place. Our room needed attention to the curtains as they did not open. The bathroom faucet was not installed properly. More light is needed in the bathroom. A full length mirror is needed. The staff were excellent. The room was clean. Breakfast was delicious. A recliner would be great for people with back issues. We would stay ther again.
Stayed 4 nights in May 2025

4/10 Poor

Lynne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, bathroom dirty, toilet seat broken, baseboards peeling away from wall…just disappointing experience
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and worked well for our stay
Stayed 1 night in May 2025

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service
Pool was half empty and not usable. Old carpet sitting outside under porch.
Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

chad

Travelled with family
Liked: Cleanliness, staff & service
I like that they had recently put new carpet in but the chemicals in the carpet were too strong. Hot breakfast was gone because the hotel was at capacity and the pool was out of order. The parking lot had pot holes.
Stayed 1 night in May 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Mouse trap in breakfast area
Stayed 1 night in May 2025

6/10 Okay

Margaret And jim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was under renovation should have said that at booking time!!!
Stayed 2 nights in May 2025

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service

Ok reasonable place to stay

Nice place but should notify people it’s under renovation!
Stayed 1 night in May 2025

8/10 Good

Sharon

Travelled with partner
Other properties have more choices for breakfast- not refilled very well. Is being renovated so pool and hot tub closed. Would have liked to know this ahead of time. Hot water for tea was lukewarm. Person at desk was handling desk and breakfast
Stayed 1 night in May 2025

10/10 Excellent

Darin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served the purpose of a close place to stay after work for a night
Stayed 1 night in Jan 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was a joke and inedible. regular coffee was like tea. decaf was better but cold. bagels hard as rock. tv's were something from 15 years ago. one of the room's walls was.painted black. the tile in the bathroom was unfinished. nearly no water pressure in the shower. this place is an embarassment to Country Inn & Suite brand
Stayed 1 night in Apr 2025