23 Nov 2022 by Gawin CURPEN
Dear Wilhelm,On behalf of the Team, I would like to thank you for taking the time in sharing your evaluation; however, it is with great regret that I read that we did not manage to meet your expectations to the full extent.Please rest assured that we take all our guest comments with paramount importance; therefore, I have shared your remarks with our Management Team in order to assess and address the areas where we fell short to improve our general guest experience in the future. Our Artisans pride themselves on offering a high level of service, and we hope to be able to provide you with a more positive experience and restore your faith in our brand should you choose Beachcomber for your future holidays in Mauritius. Best regards,Gawin CURPENQuality Assurance Manager
5 Mar 2020 by Raphael
Dear Guest, Thank you for your trust and great rating, The team looks forward to welcoming you back again and soon! Best Regards, Raphael Nicolas - Guest Relations Manager
29 Nov 2019 by Raphael
Dear Guest, Thank you for your review. The team looks forward to welcoming you back again. Best Regards, Raphael Nicolas - Guest Relations Manager
5 Mar 2020 by Raphael
Dear Guest, Thank you for your trust and great rating, The team looks forward to welcoming you back again and soon! Best Regards, Raphael Nicolas - Guest Relations Manager
All-inclusive room rates at Shandrani Beachcomber Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 1 year of travel to receive the benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
This property enforces a strict dress code in the restaurant and public areas.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.