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Thuong Hai Hotel

3.0 star property

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Photo gallery for Thuong Hai Hotel

Outdoor pool
Balcony
Free breakfast
Front of property
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Phong Nha Ke Bang Tourism Center, Son Trach, Bo Trach, Bo Trach, Quang Tri
  • Place, Phong Nha Visitor Center and Square
    ‪7 min walk‬
  • Place, Phong Nha-Ke Bang National Park
    ‪6 min drive‬
  • Place, Paradise Cave
    ‪33 min drive‬
  • Airport, Dong Hoi (VDH)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Minibar, blackout curtains, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Mountain View

Minibar, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Triple Room, River View

Balcony

Family Triple Room, River View

  • River view
  • 30 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Queen Beds, Balcony, River View

Minibar, blackout curtains, free WiFi, bed sheets

Classic Twin Room, 2 Queen Beds, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Twin Room

Minibar, blackout curtains, free WiFi, bed sheets

Basic Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Minibar, blackout curtains, free WiFi, bed sheets

Superior Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin

Minibar, blackout curtains, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, blackout curtains, free WiFi, bed sheets

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
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5.0 out of 5, Exceptional, 64 reviews
The price is €24
includes taxes & fees
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About this property

Thuong Hai Hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Thuong Hai Hotel offers 20 air-conditioned accommodations with minibars and complimentary bottled water. 24-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Thuong Hai Hotel, you're just a quick walk from Phong Nha Visitor Center and Square. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 7 minutes by foot from Phong Nha Visitor Center and Square and a 3-minute drive from Phong Nha-Ke Bang National Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Thuong Hai Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bo Trach hotel.

Guests are served free breakfast.
Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • 1 building
  • 6 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Thuong Hai Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Thuong Hai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Thuong Hai Hotel Quang Binh Province
Thuong Hai Hotel Bo Trach
Thuong Hai Bo Trach
Thuong Hai
Thuong Hai Hotel Hotel
Thuong Hai Hotel Bo Trach
Thuong Hai Hotel Hotel Bo Trach

Thuong Hai Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Birgit

Liked: Cleanliness, amenities, property conditions & facilities
The whole Thuong Hai team was very welcoming and attentive and made our stay very pleasant. The room rate was wallet friendly and breakfast (different egg variations, pan cakes, bread, fresh fruit and coffee/tea) was included. The room was clean and spacious. Would book again 😊
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time but definitely not last

Perfect stay! The owner is so kind and helpful. Would stay here again!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and accommodating. Can book tours directly from the front desk and rent scooters. In the centre of town with lots of restaurant options around and close to the caves. Definitely would recommend if you're visiting Phong Nha!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where extremely helpful and welcoming. The asisted me in organizing my travel and transportation plans. The room was spacious and beautiful. The view was also beautiful.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Pernille Aaby

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great service

The hotel is located nicely in the center of Phong Nha close to restaurants and a few shops. The owner, Mr. Giang, is a very friendly and nice person, and he showed us great flexibility and helped us a lot during our stay there. The rooms are spacious and light. The bathrooms are a bit worn down, but have the necessary facilities. Breakfast is simple but made fresh for you. We had a nice stay here thanks to the incredible hospitality of Mr. Giang and his team.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dont go

Mold, hard beds and no soap
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
We booked 1 room but were given 2 rooms on arrival. We asked if it is a mistake or an upgrade without cost. They said there will be extra cost so we demand to give us the room we book and they switch us back to the original room we booked. The property is clean and in walkable distance (about 1000 ft) to the Phong Nha boat tour.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bright spacious room in ideal location

We stayed three nights in a bright, spacious and comfortable room. We had a balcony with views over the village at the back. Very quiet. Linh, who works on reception went out of his way to make us very welcome and also gave us a 30% off voucher for entrance to the Phong Nna cave. We had breakfast on their 5th floor terrace which has fantastic views. It is just a shame that they didn't serve breakfast every morning there. They didn't have a kettle in the room although Linh was happy to give us a thermos flask of boiling water so we could make a cup of tea in the room every evening. We booked a tour through the hotel to the Paradise Cave and Dark (Mud) cave which was very enjoyable and good fun. The hotel also arranged a drop-off to the airport at Dong Hoi. Would recommend a stay here.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Uncomfortable stay!

Hotel Review I had a very disappointing stay at this hotel. Our first room was in terrible condition—there was mold on the ceiling, and the entire room felt damp, even the bedsheets were moist. The air had a musty, earthy smell, which was quite unpleasant. Additionally, the room was dirty, with dust and cobwebs in the corners. In the bathroom, there was a hole in the wall and no hand soap provided. After complaining, we were given a new room the next day, but unfortunately, it was only slightly better. While still not ideal, at least it was an improvement. On the positive side, the staff was helpful in arranging a driver for us, which made it easier to explore the area. Their assistance in this regard was appreciated, but overall, the poor room conditions made our stay far from enjoyable. I would not recommend this hotel.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is very friendly and helpful. She made sure that every guest was happy and did not have to worry about nothing. I would definitely recommend this place.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms, clean and close to good restaurants of Phong Nha. Staff are helpful in booking transfer etc.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

JUHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비굿, 깔끔

가성비가 좋음. 조식도 여러가지 메뉴가 있는데 매우 훌륭하진 않지만 호텔비대비 괜찮음. 기본적으로 깨끗함
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, helped to book activities and buses, also we arrived at 4am and they let us check in in the middle of the night without extra charge!
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ggod locztion for access to local shops and eateries. Reception can organise excellent full day tours. Good complimentary breakfast cooked fresh for you. Lovely people.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location, clean new hotel.

We stayed at Thuong Hai a couple of times. The hotel was clean and modern. Wifi is good. There are lots of restaurants around and a lovely bakery. The boats to Phong Nha cave are a short walk away. Breakfast was cooked to order and when we had a 6:50am pickup they started the breakfast service half an hour early. The staff were keen to offer us tours but not pushy when we declined. The only negative was finding our room key left unattended on top of the counter at reception.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff. Room has nice view.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable Great Location.

Went to Phong Nha Ke Bang to see caves. Had a wonderful time. Hotel was very hospitable. More than I expected for $20/ night.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Matias

Liked: Staff & service, room comfort

Great hotel

We arrived Phong Nha 4 am in the morning and was a bit nervous if the reception was open. It was and we got to check in early for the nice price of 100000 VND. Ended up staying here for 3 nights. The service was amazing!
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff very friendly and a great help organising taxi and tours etc. Great stay overall.
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Really helpful staff

Relatively cheap hotel in the center of Phong Nha. We had an open shower leaving the whole bathroom wet after each shower. We had a nice view of Phone Nha at our balcony. The breakfast only includes 1 dish and 1 beverage, which is okay if you consider the price per night. The owner of the hotel is really helpful and is the highlight of this hotel. He wants to help and does not wanna rip you off. We booked our trip to Paradise Cave 7km through him and got a very good price. The motorbike rental was also very cheap (70k Dong for a day).
Verified

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value

I highly recommend this place for caving excursions nearby. I had a balcony room which was a great value for the money. Much better than a hostel for about the same price.
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

I was upgraded to a balcony room. I was very happy with the room and service. The price was excellent for the quality of the accommodation. I highly recommend.
Verified

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Great location. Great room.
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbares Hotel mit sehr freundlichen Gastgebern

Sehr sauberes und schönes Hotel. Die Besitzer sind SEHR freundlich und zuvorkommend. Kann ich jedem empfehlen, der in dieser Gegend ein Hotel sucht. Das Frühstück war sehr lecker. Ein zusätzliches Plus ist die kleine aber charmante Bar auf dem Dach.
Stayed 5 nights in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of space and friendly staff. Had a pleasant stay for one night.
Stayed 1 night in Mar 2018