VOI Praia de Chaves Resort

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Exterior
Property video
3 restaurants; breakfast, lunch and dinner served
1 treatment room, massages
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Areia de Chaves, Boa Vista
  • Place, Praia da Chave
    â€Ș5 min walk‬
  • Place, Estoril Beach
    â€Ș14 min drive‬
  • Place, Praia de Cruz
    â€Ș15 min drive‬
  • Airport, Boa Vista Island (BVC-Aristides Pereira Intl.)
    â€Ș8 min drive‬

Room options

Classic Double Room

  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Classic Double Room Single Use

  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Classic Triple Room

  • Resort view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Classic Triple Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed
  • Free Wi-Fi

Family Room

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed
  • Free Wi-Fi

Double Room (Sea View)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room Single Use (Sea View)

  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Family Room (Sea View)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room (Sea View)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

VOI Praia de Chaves Resort

Catch some rays at the beach or spend the day relaxing at VOI Praia de Chaves Resort's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
VOI Praia de Chaves Resort offers 276 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at VOI Praia de Chaves Resort, you're just a quick walk from Praia da Chave. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 3 restaurants, a beach bar, and a poolside bar
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 0.2 mi (0.3 km) from Praia da Chave and 6.2 mi (10 km) from Estoril Beach
VOI Praia de Chaves Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At VOI Praia de Chaves Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4.5-star Boa Vista property is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Onsite venue - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Gourmet - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Pool Snack Bar - This bar serves light fare only. Open daily.
Beach Bar - This beachfront bar serves light fare only. Open daily.
Beach Restaurant - This buffet restaurant specializes in pizza and overlooks the ocean. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Soccer
Tennis
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar

Restaurants on site

  • Beach Bar
  • Beach Restaurant
  • Gourmet
  • Pool Snack Bar

Things to do

  • 2 outdoor padel courts
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 buildings
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Gala Dinner on December 31 per adult: CVE 10267.49
  • Gala Dinner on December 31 per child: CVE 5133.75 (from 2 to 11 years old)
  • A tax is imposed by the city: CVE 276.00 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Please note: service at the Gourmet Restaurant is not included in the cost of stay, and is charged separately.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.

Property is also known as

VOI Praaia de Chaves Resort
Voi Praia Chaves All Inclusive
VOI Praia de Chaves Resort Boa Vista
Iberostar Club Boavista All Inclusive

VOI Praia de Chaves Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 257 reviews
Rating 8 - Good. 98 out of 257 reviews
Rating 6 - Okay. 21 out of 257 reviews
Rating 4 - Poor. 6 out of 257 reviews
Rating 2 - Terrible. 3 out of 257 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

KATRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a good value place to stay - tired in places (towels need a refresh) but staff and food better than other all inclusives . Beach is beautiful
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Great place.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to spend your vacation

Fantastic service, delicious food, beautiful beach ... Thank you! It was a great time.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel - it’s well laid out, beautifully kept and our room was clean, spacious and very comfortable. The food in the restaurant and snack bars was all fantastic and the staff were amazing. Really friendly, polite and helpful. The entertainment team were great fun and worked hard every day and the team on the beach and by the pool in the bar and on reception were also wonderful. Pool and beach amazing. This is a fabulous hotel
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Beech area stunning. No queues for drinks. Location on a bluff provided a needed breeze. Gardens well maintained and beautiful. Busy pool area - could do with being larger.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The animation team and staff were anazing .lots of choice for food inc seafood . but if you only eat chicken and not red meat there wasnt white meat every day .but spoke to the manager and it was sorted ..the pool is large and kept sparkling .if you are looking for a hotel based holiday its great ..we done the island trip which was a brilliant day .and went to a beach bar for food and fire show you can get your own taxi .also to santa monica beach lovely food and beach .again get your own taxi ... not much in the town but nice to have a wander round .
Stayed 14 nights in Oct 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, service and staff was exceptional. Food was decent. They had a lot of entertainment for guests, shopping for gifts and souvenirs was available. Pools were regularly cleaned, sunloungers were cleaned at the end of the day by staff too. The only issue we had was after multiple phone calls to the spa we were not able to book an appointment because they had no availability for 2 days. The lady on the phone could not understand us and asked us to come to the spa. When we checked in went straight to the spa and she had no availability till after we checked out and that was very disappointing, had we known during our initial phone call we would had got a treatment elsewhere as that was the last place we stayed before flying. Secondly, the coffee machines in the breakfast area were bad.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
So many wonderful things to say about this hotel. Amazing staff - friendly and very well able to express a number of languages - very impressive. Food was outstanding. I have never had such high quality food in an all-inclusive resort before. Huge range to cater to all diets; outstanding. I found the basic double I was in a little rustic. A TV, aircon and not much else, not even a leaflet letting me know which amenities the hotel had to offer. I thought it was a bit mercenary for the hotel to charge €40 a day for access to the room’s safe! The minibar was also chargeable but at an all Inclusive resort, I can’t see how mini bars offer any value. Boa Vista is an island in development. So flat and so windy (seriously, have never experienced anything like it). I did not find that there was much to do outside of the resort, but liked the undeveloped but clean beach. Hard to find the perfect balance

Stayed 6 nights in Feb 2023
Verified

6/10 Okay

Darcy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

5* expected but you pay for what you get !!!

It’s recently been taken over by an Italian company so be aware there are not many English people but some staff have reasonable English, Rated 5 stars, was expecting something special rooms were basis with good size quality mattress (zip connected) A/c small fridge with option to purchase a mini bar that seemed expensive at €35-€55 for what you could typically get at the bar, we had 6 led’s flashing at night that were annoying fire/tv/ac/DTV/wifi/TV, plastic garden furniture and pillows were also a low point. We did encounter mosquitoes but that sometimes experienced, use phone to calm reception and they will come if necessary, I don’t like chemicals so opted for the wet towel, from the room to amenities it’s a nice walk 2 bars and the food hall 4 or so little shops & reception, self service drinks at the snack bar never seen the drinks machines switched off, larger, soft drinks, wine ,coffee. They did local cocktails and iced slush with AI, the food overall was good in comparison to other AI holidays, didn’t use the pool but it looked ok, although around the pool were brick paving that had deteriorated and uneven, needed a dry blow would make all the difference, the sun beds needed a wash/ replacement as they most were heavily worn and certainly not in the class of 5 star, the beach was beautiful down a slight slope or 50 or so steps there is a beach bar with snacks and refreshments toilet and shower, sands go on for miles, there are around 7 cat residents that are so cute
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle vue mer, chambre spacieuse, correcte, salle de bain mĂ©riterait une rĂ©novation. Emplacement magnifique prĂšs d’une rĂ©serve naturelle de dune
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Luca

Liked: Cleanliness, amenities, property conditions & facilities
L’hĂŽtel est trĂšs bien tenu. Les Ă©quipes techniques et de service sont au top, bravo Ă  elles ! Les chambres sont confortables et propres. Nous avons eu un petit inconvĂ©nient avec le wc, mais rien de trĂšs dĂ©rangeant. Le buffet est variĂ© et trĂšs bon. Vous y trouverez toujours votre bonheur.
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

jean

Liked: Staff & service
chambre avec plusieurs défauts, bonne réactivité cependant pour réparer incidents rencontrés. personnel trÚs sympathiques. établissement moyen sans plus mais jamais 5 étoiles . en revanche belle plage propre .
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buon resort all inclusive a gestione alpitour, animazione simpatica non invasiva. Cibo buono abbastanza per tutti i gusti
Stayed 7 nights in Aug 2025
Verified

4/10 Poor

Fatimata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le mĂ©nage dans les chambres laisse Ă  dĂ©sirer .. les chambres ont besoin d’un bon rafraĂźchissement L Ă©clairages de notre chambre est tellement forte qu’elle attire tout les insectes rien ne change malgrĂ© le signalement.. les portes d entrĂ©e des chambres ne se dĂ©verrouillent pas correctement L extĂ©rieur est sympas ! La nourriture est bonne Le service est trĂšs moyen
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre magnifique, tres belle architecture de l'ensemble du club, grande chambre bien insonorisée qui mériterait une rénovation. Personnel souriant et tres attentionné Petit point negatif concernant le buffet qui est un peu insipide, il y a du poisson grillé tous les jours mais malheureusement toujours trop cuit donc trÚs sec
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
È una location bellissima in un posto altrettanto bellissimo, con una spiaggia da sogno. Lo staff sempre gentile ed i ragazzi dell'animazione sono in gamba,ti coinvolgono in tante attività e ti fanno divertire.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nourriture trĂšs bonne
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

AV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa ubicata in posizione fantastica su una bellissima spiaggia di sabbia fine. Ampia piscina con vista panoramica e spazi verdi comuni molto ben curati. Camera spaziosa, luminosa e confortevole. Pulizia impeccabile. Ristorazione eccellente, abbiamo mangiato sempre benissimo durante tutto il soggiorno. Servizi di ottima qualitĂ , incluse la attivitĂ  di intrattenimento. Personale molto gentile e sempre pronto a soddisfare le esigenze della clientela. Menzione speciale per il manager di questo resort che Ăš stato particolarmente amabile e disponibile. Grazie!!! Vacanza indimenticabile!!! Consigliamo vivamente questo resort
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Monique

Liked: Amenities
Pluspunten van deze accomodatie zijn: - kwaliteit van het eten, voldoende keuze en de variatie - ligging aan een zeer mooi strand - voldoende zonnebedjes - voldoende keuze v.w.b. drankjes Minpunten: - we zaten in een (nog) niet gerenoveerde kamer die het nivo had van 3 sterren i.p.v. de 5 sterren die het hotel pretendeert te hebben. Maar de lokatie en kwaliteit van het eten maakte veel goed.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Mikael

Liked: Cleanliness, room comfort

Stranden Àr magisk

Hotellet Ă€r stort och vĂ€lskött men inte alls 5 stjĂ€rnor, snarare 3. De mindre rummen nĂ„got slitna och badrummen Ă€r nedgĂ„nga. Maten och dryck Ă€r ok, men inte mer. Är man kĂ€nslig mot flugor och katter sĂ„ ska man inte Ă€ta ute. Att veranda bord Ă€r vingligt sĂ€ger en del om kvaliteten och kunskapen hos servicepersonal. LĂ€get Ă€r helt fantastiskt dock med hĂ€rlig strand i vĂ€rldsklass och man fĂ„r en kĂ€nsla av ensamhet. Bra att veta Ă€r att passkontrollen pĂ„ Boa Vista flygplats gĂ„r extremt lĂ„ngsamt. Som EU-medborgare kan man betala skatt och visum i förtid och spara massa tid vid ankomst. Hotellkedjan Ă€r italiensk och mycket av ”underhĂ„llning” samt information Ă€r pĂ„ italienska. Alla aktiviteter och gymmet pĂ„ hotellet Ă€r slitna.
Fin utsikt frÄn pool
Fina stranden
GÄngen frÄn stranden
Utsikt frÄn trappa
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Lukas Dietmar

Liked: Staff & service
Disliked: Cleanliness
Zimmer sind renovierungsbedĂŒrftig. Die Anlage inkl. eigener Strandabschnitt ist sehr schön. Service/Personal ist sehr freundlich und beim Essen ist fĂŒr jedem was dabei.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut geeignet fĂŒr entspannte Ferien " no stress"
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Chambre vieille Ă  rafraichir
Stayed 7 nights in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottima struttura

La struttura Ăš bella e ben integrata nell'ambiente. Ottima ecosostenibilitĂ . Camere spaziose e ben curate. Panorama favoloso. Volendo trovare il pelo nell'uovo potrei suggerire di migliorare il servizio cucina comuqnue buono (piatti un pochino ripetitivi e pochissima frutta fresca).
Stayed 7 nights in Apr 2023
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al een klacht ingediend
Stayed 8 nights in Apr 2023