Hotel Torre Monserrate

3.5 star property
VIP Access

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Photo gallery for Hotel Torre Monserrate

Breakfast, lunch and dinner served
Habitacion Junior Suite
Gym
Interior
Habitacion Twin | Street view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Gym
  • Pet-friendly

Explore the area

View in a map
Carrera 10 No 26-21, Bogotá, Distrito Capital, 110311
  • Place, Monserrate
  • Place, Plaza de Bolívar
    ‪3 min drive‬
  • Place, U.S. Embassy Bogotá
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Habitacion Twin

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Habitacion Doble

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Habitacion Masterking

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Habitacion Junior Suite

7.0 out of 10
Good
(13 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Room Standard

  • 25 sq m
  • Sleeps 2

Twin Room Standard

  • 28 sq m
  • Sleeps 2

Double Suite

  • 42 sq m
  • Sleeps 2

Similar properties

About this property

Hotel Torre Monserrate

Pet-friendly Bogotá hotel connected to the convention center, steps from Torre Colpatria
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, 24-hour room service, and a business center. Housekeeping is available on request.
Hotel Torre Monserrate offers 143 accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Bogotá hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Torre Monserrate. During your stay, you'll be connected to the convention center, and just a quick walk from Avenida El Dorado. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the location
  • Steps from Torre Colpatria and a 2-minute drive from Plaza de Bolívar
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Torre Monserrate. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

This 3.5-star Bogotá hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
El Virrey - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 9:00 PM at scheduled times
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Virrey

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1953
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
A pick-up shuttle is available on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

Access methods

Staffed front desk

Pets

  • Pets: COP 100000 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 31 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 100000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Torre Monserrate offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 240048
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bogota Tequendama
Crowne Plaza Bogota
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Hotel Torre Monserrate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 858 reviews
Rating 8 - Good. 201 out of 858 reviews
Rating 6 - Okay. 58 out of 858 reviews
Rating 4 - Poor. 42 out of 858 reviews
Rating 2 - Terrible. 34 out of 858 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shelley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel needs an upgrade and is definitely not a 5*! Facilitates are old and in need of an upgrade. Although mostly functionally, things like the shower and internet did not work properly. Breakfast room is strangely located in another part of the hotel and has no ambience. Slightly further out of town but easily accessible by transport. Part of the reason for choosing this hotel was due to the included shuttle service - sadly, it didn’t run on a Sunday, which should be made clear. Staff were friendly and helpful when needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 3 nights in Jul 2025

6/10 Okay

Marcela, San Diego

Disliked: Staff & service, property conditions & facilities
Not friendly
Stayed 6 nights in May 2025

10/10 Excellent

Oscar

Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Stayed 1 night in Jul 2025

8/10 Good

Rodolfo, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat renovated, large room with desk and living room but outdated furniture
Stayed 1 night in Jul 2025

10/10 Excellent

JULIO CÉSAR

Stayed 3 nights in Jul 2025

10/10 Excellent

Libia

Stayed 1 night in Jun 2025

10/10 Excellent

yolanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Close to Monserrat tourist attraction, universities. Walking Distance to the gold museum, and palacio de Nariño. Excelente breakfast, free transportation to the airport and very close to the American Embassy.
Stayed 2 nights in Jun 2025

10/10 Excellent

NADIA, Longview

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room has a welcoming living room, with a tv. a desk and a mirror. It had doors that divided the living room and the bedroom, which was very comfortable with a tv, also; The bathroom had a normal shower but also has a jacuzzi. I really enjoyed my stay at Torre Monserrat.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jun, White Plains

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar, Gainesville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 2 nights in Jun 2025

8/10 Good

gary, Rio Rancho

Liked: Cleanliness, amenities, property conditions & facilities
It's a great hotel. However, it's not really an airport hotel. When I put in the filters for this property I asked for hotels with an airport shuttle. It's sort of right in the middle of the city. That's the only complaint I have. Everything else was great
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
I love this place. I have stayed here 3 times in the past year. Everyone from the pickup driver to the bellhops to the front desk. The free breakfast is buffet style with lots of options. Dont be afraid to use the house drivers. They charge 32,000 PESOS per hour which is $8. Just take there number and whatsapp them. The hotel is right in the middle of everything.
Stayed 7 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort

Comfortable spot

Will book again the next time I am in town---highly recommended!
Stayed 1 night in Mar 2025

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities
Pool, jacuzzi and Turkish shower were only available for an extra fee.
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Stayed 3 nights in May 2025

10/10 Excellent

Jimena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great if you want to go to Monserrate, La Candelaria and the historical places in the old downtown.
Stayed 1 night in May 2025

4/10 Poor

Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in May 2025

4/10 Poor

Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I've stayed at this hotel (previously Hotel Tequendama) several times over the past few years and I'm sad to say that I will no longer be using this hotel. What was once a great hotel has now fallen victim to corporate greed by a CEO that is out of touch with reality. The pool and sauna are no longer available to guest unless they pay for some type of spa service. Although I have no issues with using the spa services (which I did) to gain access to the pool, I dislike the feeling of being nickeled and dimed for what used to be free. The hotel rooms are extremely loud, as the single pane windows allow all the noise from the street to enter your room. Although I stayed on the 16th floor, it sounded like I was on the first floor. Sirens and horns were heard at all hours of the night and I could hear my neighbors having intercourse in the room next door. The only reason why I didn't rate this hotel one star is because of the exceptional service by the employees. As someone who visits Bogotá annually, I'm sad to see that a company has let it's greedy administration destroy what was once a great hotel.
Stayed 5 nights in May 2025

6/10 Okay

Samuel, Hollywood

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Torre Montserrate doesn't exist yet. It is a dgfferent hotel. My taxi drove around it for 20 minutes before someone told us it is a different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

katherys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

2/10 Terrible

Gregory, Kissimmee

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No ac!
Stayed 1 night in Apr 2025

10/10 Excellent

Lourdes, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. Rooms are clean and spacious. No air conditioning, but there’s no need. the staff members try their best to assist you in everything. Close to touristic places. The hotel security is excellent. Safe to walk around during the day. Will return . I recommend this place
Stayed 4 nights in Apr 2025