HOTEL FENIX REAL

3.0 star property

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Photo gallery for HOTEL FENIX REAL

Desk, free WiFi
Exterior detail
Lobby
Towels, soap, toilet paper
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cra 19 # 71A 30, Bogotá, Cundinamarca, 111211
  • Place, Andino Shopping Center
    ‪18 min walk‬
  • Place, El Retiro Shopping Centre
    ‪18 min walk‬
  • Place, Movistar Arena
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪24 min drive‬

Room options

Family Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

Standard Double Room, 1 Double Bed, Private Bathroom

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Suite

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

HOTEL FENIX REAL

Hotel with a coffee shop, near 93 Park
This smoke-free hotel features a snack bar/deli, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
HOTEL FENIX REAL offers 23 accommodations. Cable television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

During your stay at HOTEL FENIX REAL, you're just a quick walk from Avenida Chile Shopping Center. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute drive from Estadio Nemesio Camacho and a few minutes from Movistar Arena
  • Cats and dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at HOTEL FENIX REAL.

This 3-star Bogotá hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 25000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 25000 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

HOTEL FENIX REAL Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

10/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

4/10 Poor

Clément

Disliked: Cleanliness, amenities, property conditions & facilities
Le personnel est très sympathique J'ai eu la chambre 201 qui ne captait pas le wifi depuis le lit Le sol n'était pas propre malgré l'intervention quotidien de l'homme de ménage plein de cheveux au sol des voyageurs précédents L'isolation sonore est mauvaise prévoyez des bouchons d'oreilles si vous tombez sur des voisins bruyants (en Colombie c'est de coutume de mettre la télé et le son des téléphones hyper fort) Et la surprise du chef on vous demande de payer la toute fin du séjour les produits que vous avez utilisé dans vôtre chambre car ils étaient mis à disposition et personne n'a averti sur le côté payant ni sur les prix j'en ai eu pour 23000 pesos C'est désagréable de se faire arnaquer car étranger
Stayed 4 nights in Feb 2026

8/10 Good

Jhonnatan

Business traveller
Liked: Cleanliness, staff & service, amenities
Un tema con el agua, pero de resto todo bien.
Stayed 1 night in Feb 2026