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Hotel Casa Santa Isabel

3.0 star property

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Photo gallery for Hotel Casa Santa Isabel

Reception
Family Apartment, 2 Bedrooms
Reception
Interior
Coffee service

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carrera 28 No. 1G-04, Bogotá, Distrito Capital, 111411
  • Place, Luna Park
    ‪15 min walk‬
  • Place, Anapoima
    ‪19 min walk‬
  • Place, Headquarters of the General Prosecutor of the Sectional Nation
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪28 min drive‬

Room options

Economy Single Room

  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

Suite

Suite

  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Studio, 1 Double Bed with Sofa bed

Studio, 1 Double Bed with Sofa bed

Studio, 1 Double Bed with Sofa bed

  • Park view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room, 1 Double Bed

Select Comfort beds, minibar, in-room safe, desk

Double Room, 1 Double Bed

  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

  • Park view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Casa Santa Isabel

A coffee shop/cafe, coffee/tea in a common area, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Casa Santa Isabel offers 14 accommodations with DVD players and minibars. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Casa Santa Isabel, you'll be close to Plaza de Bolívar. Free WiFi in public areas, a coffee shop/cafe, and airport pick-up service (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Cementerio Central and 6 minutes from Plaza de Bolívar
  • Airport pick-up shuttle service available for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Casa Santa Isabel.

This 3-star Bogotá hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Select Comfort mattress

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Casa Santa Isabel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Santa Isabel
Casa Santa Isabel Bogota
Hotel Casa Santa Isabel
Hotel Casa Santa Isabel Bogota
Aparthotel Hotel Casa Santa Isabel Bogotá
Bogotá Hotel Casa Santa Isabel Aparthotel
Aparthotel Hotel Casa Santa Isabel
Hotel Casa Santa Isabel Bogotá
Casa Santa Isabel
Hotel Casa
Casa
Casa Santa Isabel Bogota
Hotel Casa Santa Isabel Hotel
Hotel Casa Santa Isabel Bogotá
Hotel Casa Santa Isabel Hotel Bogotá

Hotel Casa Santa Isabel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and price

Convenient to the city and the airport. Clean property with plenty of space. Easy card access entrance.
Stayed 2 nights in Jun 2021

10/10 Excellent

Patrick, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice family oriented hotel

A nice family oriented hotel, in a nice neighborhood overlooking a plaza. Simple rooms with good beds. I look forward to returning there on my next visit to Bogota.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Recommended With Qualifications

Be aware...This is definitely not a luxury hotel. I'd recommend this to only those that don't insist on the frills you expect from name-brand hotels. This is only for the budget minded. The clerk was very nice and helpful and it had a kitchen/living room/eating area combined that was clean. A big drawback for me was the water in the shower never got hot...it got warm if you turned the knob slightly instead of full on. The walls are very thin....we heard every creak of the bedsprings as the couple upstairs got 'intimate'. No hot water in the sink at all and you'd better not lean on it; it may fall off the wall. The hotel is located near a few small local restaurants and a grocery store but you'd better speak Spanish. The local merchants were friendly but I had a local lady with me that did all the talking. You should stay here only if you're comfortable with the local culture, need to save money and don't mind 'roughing' it a little. This is 'not' the Holiday Inn but better than a hostel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the buck

The room was bigger than expected, clean and in good condition, for the price I would say it is a great option. Service is good and beds are very comfortable, flat TV, there was also a small kitchen and fridge which was very convenient. Not very close to downtown or other business areas, however, cabs are not expensive so it wasn't a big inconvenience. Cab ride is about 20 mins to downtown and 30 mins to Airport

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bueno el hotel ..... muy cómodo
Stayed 1 night in Dec 2018

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opcion para viajes rápidos

Muy buen, servicio, amabilidad
Stayed 7 nights in Nov 2018

8/10 Good

Raul, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un poco estrechos los espacios de habitación y baño
Stayed 1 night in Nov 2018

10/10 Excellent

Tulia, Monterrey Nuevo León Mx.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disfrutando COLOMBIA

Excelente todo, instalaciones, seguridad, amabilidad, tranquilidad y el don de servicio y satisfacción, q te sientes en Casa. Muy agradecidos, por sus atenciones y sin duda recomendamos Casa Santa Isabel - BOGOTA D.C
Stayed 3 nights in Mar 2018

10/10 Excellent

Rafael Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y un ambiente familiar
Stayed 1 night in Aug 2017

10/10 Excellent

AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito y buen servicio.

Excelente hotel, buen servicio en todo momento, buena ubicación, zona muy tranquila y con todos los servicios. La ducha es muy pequeña.

8/10 Good

James Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

limpio y comodo

estancia agradable servicio eficiente y transporte aeropuerto hotel aeropuerto adicional 100% cumplido y amable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal atento, buenas instalaciones

El hotel es limpio, los empleados están siempre atentos a tus necesidades y dispuestos a ayudar. Buenas instalaciones, habitaciones comodas y es un lugar tranquilo para descansar.

8/10 Good

Not Provided, Bleskensgraaf

Liked: Cleanliness, property conditions & facilities

Eenvoudig en niet duur

Eenvoudig hotel. Zonder mogelijkheid voor ontbijt. Kamer was netjes en werd keurig schoongemaakt. Kamer was kleiner dan gevraagd. Wel erg gehorig. Winkels in de buurt, geen uitgaansgebied.Redelijke buurt.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
un desastre no recomendable, decía que tenia traslados y desayuno y después nos lo querían cobrar, super chiquito y viejo

10/10 Excellent

zoraida caceres

Liked: Staff & service, room comfort

bueno

agradable, buena la atencion.

10/10 Excellent

Petrona Madrigal Baeza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien comoda, privada,buena atencion,amables gracias a doña gloria y a su esposo

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort

2/10 Terrible

Maria Elena, Heredia, Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Me parecio muy cómodo y agradable

4/10 Poor

Alan, Valencia, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities

Me gustomucho la atencion de Viviana

Me gustomucho la atencion de Viviana, pero el hotel esta situado en una zona,que en realidad no provoca salir a dar unas vueltas, si vas solamente a pasar la noche y sigue tu viaje podria ser,pero si es para una estancia mayor no lo recomendaria

4/10 Poor

Detlef Scholz, Deutschland &Australien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Etwas ausserhalb aber akzeptabel

Ich verbrachte 6 Naechte in diesem kleinen Hotel. Die Zimmer sind recht unterschiedlich und nicht alle verfuegen ueber einen Balkon.Man sollte sich unbedingt mehrere Zimmer zeigen lassen.Das obere Eckzimmer mit Balkon und zzwei grossen Fenstern zum kleinen Stadtpark hinaus ist sehr schoen.Mit dem Wi-Fi gab es anfangs Probleme,welche aber zum Ende meines Aufenthaltes geloest wurden.Dann funktionierte es auch im Zimmer gut.Im Empfangsbereich die ganze Zeit guter Empfang. Ich halte das Hotel fuer sehr sicher und die Eigentuemer(eine Familie) ist freundlich und bemueht sich um die Gaeste. Nachteilig ist die Lage,da mit der neuen Milenium Bus-Bahn,welche ganz in der Naehe abfaehrt gerade zu den Stosszeiten Wartezeiten verbunden sein koennen und es recht eng in den Bussen werden kann.Ca. 30 min in das Zentrum und 1x umsteigen erforderlich. Das Preis-Leistungsverhaeltnis ist insgesamt nach meiner Meinung gut.

8/10 Good

Guillaume, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel mais un peu loin du centre

La Casa santa isabel est un hotel tres agreable. Le staff est au petits soin et les chambres sont propres et spacieuses (au vue du prix). Seul bemol, pour se rendre dans le centre historique a pied, comptez une bonne demi heure.

10/10 Excellent

John, Tarn et Garonne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Santa isabel; a home from home in Bogota

We booked a 3 bed room but were given a choice of three one bedroom flats with a second bed in the sitting-room. A beautiful bouquet of flowers sat in a vase and there was a 5 litre bottle of water in the fridge.The people could not have been friendlier or kinder. The owner personally arranged to pick us up from the airport. The area is quiet and has many small shops, cafés and restaurants. Wherever you are in Bogota, it is a hair-raising taxiride to get anywhere else but at least taxis are very frequent and cheap. Most trips 3-5 euros and accurately metred. No dispute, no tip. In general, no tipping anywhere, the owner informed us. Cleaning was on request, otherwise you were left in perfect privacy. Any problems and help was to hand.

10/10 Excellent

Efrain, Caracas, Venzuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Casa Isabel Bogota. Como en su casa

La atencion de dona Marta es esmedara y muy amable. Siempre nos atendieron con la mejor intencion de colaborarnos en todo. Los duenos estan atentos siempre a pesar de contar con un personal que sabe hacer bien su trabajo. Lo recomiendo para quienes desean estar en bogota, sin el ruido y el agite de las zonas mas centricas. El transporte publico es accesible a solo dos cuadras y siempre estaran dispuestos a llamar un taxi de confianza para ti.