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Aparthotel

Hotel Lugano Suites

5.0 star property

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Photo gallery for Hotel Lugano Suites

Front of property
Bar (on property)
Lobby sitting area
Superior Suite
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle 70A No. 7-62, Bogota
  • Place, Colombia Stock Exchange
    ‪3 min walk‬
  • Place, Avenida Chile Shopping Center
    ‪3 min walk‬
  • Place, Andino Shopping Center
    ‪19 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪29 min drive‬

Room options

View all photos for Business Double

Premium bedding, down duvets, minibar, in-room safe

Business Double

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 Bedroom, Kitchen

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 Bedroom, Kitchen

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 Bedroom, 2 Bathrooms

Business Suite, 1 Bedroom, 2 Bathrooms | Living room

Business Suite, 1 Bedroom, 2 Bathrooms

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed, Kitchen

Superior Suite, 1 Queen Bed, Kitchen | View from room

Superior Suite, 1 Queen Bed, Kitchen

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Lugano Suites

Along with a restaurant, this aparthotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hotel Lugano Suites offers 36 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. 45-inch LCD televisions come with premium satellite channels and pay movies. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bogotá aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Hotel Lugano Suites, you're connected to a shopping center and just a quick walk from Colombia Stock Exchange. Features include free breakfast, free WiFi in public areas, and free valet parking. Built in 1994, this luxury aparthotel has 36 apartments on 9 floors. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, 24-hour room service, and an LCD TV
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Colombia Stock Exchange and 5 minutes by foot from Avenida Chile Shopping Center
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Lugano Suites offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this aparthotel measures 646 square feet (60 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the luxury Hotel Lugano Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bogotá aparthotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
MURANO - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Pool/Spa

  • Aromatherapy
  • In-room massages
  • Sauna
  • Spa treatment rooms
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Cot

Restaurants on site

  • MURANO

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 24-hour room service
  • A bar/lounge
  • A restaurant
  • Minibar

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • DVD player
  • Pay films
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference centre (646 square foot of space)
  • Desk
  • Meeting rooms

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: COP 60,000 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In an entertainment district

Things to do

  • 24-hour gym
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 9 floors
  • Ballroom
  • Built in 1994
  • Connecting units available
  • Renovated - January 2014

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 45000 per vehicle (one way)
  • Pet fee: COP 60000 per pet, per night
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee
  • Facilities fee: COP 7000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Hotel Lugano Suites offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Lugano Suites Bogota
Lugano Suites Aparthotel
Lugano Suites Aparthotel Bogota
Lugano Suites Bogota
Hotel Lugano Suites Bogotá
Lugano Suites Bogotá
Lugano Suites
Hotel Hotel Lugano Suites Bogotá
Bogotá Hotel Lugano Suites Hotel
Hotel Hotel Lugano Suites
Hotel Lugano Suites Bogota
Hotel Lugano Suites Aparthotel
Hotel Lugano Suites Aparthotel Bogota

Hotel Lugano Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 152 reviews
Rating 8 - Good. 45 out of 152 reviews
Rating 6 - Okay. 9 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area of Bogota

Amazing place... and neighborhood of Bogota. Many great cafes and restaurants. I would recommend to anyone traveling to the area.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

sigfridus F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great service.

Nice rooms, GREAT service. ALL employees were very friendly. Fantastic location in nice area with great restaurants. After dark, only take taxis to where you want to go. Matrassen need to be renewed!
Stayed 11 nights in Feb 2020
Verified

8/10 Good

Siva A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Nice staff. Central location.

They didn’t have a room for me the first night. So they booked an airport pickup for me - which was very nice of them. They arranged for me to stay at BH Rosario hotel for that one night. The breakfast is good at this hotel. The staff is nice and kind. We had one loud neighbor during our stay. But otherwise the room was good. Another thing about Bogota is that the toilets don’t flush as well as they do in the states.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy buen servicio y atención. El restaurante excelente, los servicios del baño turco. Las habitaciones muy comodas. Lo que no gusto es que cobren el agua de la habitación y el cafe
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very quick to help with anything. Would definitely stay there again
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Buen servicio, buen localizado, las almohadas pueden mejorar.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was wonderful and the staff was great
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the difference, professional and pleasant. Good location, great breakfast, green juice amazing, great bed and shower.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

LuisM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, value/price was great, personnel very kind
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Excelente ubicación, servicio y calidad. Buena relación precio-prestacion
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Cait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious suites. Staff was friendly. Neighborhood was great, but unfortunately everything in the area was closed because it was a holiday.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel propre mais autant ils contrôlent les entrées et sorties pas du control dans ce qui se passe à l’intérieur. De la musique à fond dans les chambres voisines jusqu’au petit matin. Et à nouveau au petit matin. Des gens qui crient dans les couloirs ... horrible. Dit à l’accueil mais rien n’a été fait.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

This hotel is a hidden jewel. Well situated in the Chapinero district. It is located off the busy 7th avenue. The district is beautiful. Breakfast is very very nice and delicious. We really lucked out.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in great location.

Nice hotel with great breakfast buffet. Location is amazing. Our bathroom was a bit odd, shower doors let the water escape so we had to use towels to keep from flooding. Also, toiletries in bathroom are minimum.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over the top customer service!

The hotel went well above expectation to make sure we had everything we needed. They messaged prior to the stay to ask what type pillows we wanted, if we wanted a heater, and other special requests. In addition, once I mentioned it was my husband's birthday, the decorated the room with flowers, balloons, wine, fruits, and cake for a minimal charge. Very attentive to our needs throughout stay. Would stay here again.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It takes too much time to have hot water in shower room. It’s the only concern I had.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente trato. Completamente personalizado
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para trabajo

Hotel ideal para estancias grandes, buen servicio, restauración buena y zona tranquila.
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue is the quality of room’s couch: really uncomfortable...
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien la ubicación y el hotel, el servicio fue muy bueno
Stayed 1 night in Apr 2019
Verified

8/10 Good

LuisBarrenech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything Nice! Well located Just, I couldn't change money at front desk
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

mamiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

滞在について

パスポートを盗まれ再発行のためにコロンビア日本大使館の近くのこのホテルに宿泊させてもらいました。部屋は大きく細かいところまで掃除が行き届いていました。周辺の治安は比較的安全です。パスポートの発行に関してスタッフの方が仕事があるのに関わらず親身に手伝ってくださいました。
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious; it was the size of an apartment. The breakfast buffet was excellent. The front desk staff were very helpful.
Stayed 3 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
the only point which I disappointed is the person at the check-out time. Based on the web-site, my understanding is that the check-out time is 13:00. However, the reception person asked me what time I checked-out even though it was 11:30 and also his face and tone was so impolite. And also when I checked-out the hotel, he did not make his smile. Without him, this hotel is good but I will not stay this hotel again because of him
Stayed 4 nights in Mar 2019