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Masaya Bogotá

2.0 star property

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Photo gallery for Masaya Bogotá

Terrace/patio
Individually decorated, free WiFi, bed sheets
Terrace/patio
Daily continental breakfast for a fee
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Carrera 2, 12-48, Bogotá, Distrito Capital, 111711
  • Place, Chorro de Quevedo Square
    ‪2 min walk‬
  • Place, Botero Museum
    ‪5 min walk‬
  • Place, Plaza de Bolívar
    ‪8 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Private Bathroom

Individually decorated, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Private Bathroom

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed, Private Bathroom

Standard Double Room, 1 Queen Bed, Private Bathroom

Standard Double Room, 1 Queen Bed, Private Bathroom

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Shared dormitory for 4 people

Individually decorated, free WiFi, bed sheets

Shared dormitory for 4 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for 4-person female dormitory

Individually decorated, free WiFi, bed sheets

4-person female dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Shared dormitory for 6 people

Individually decorated, free WiFi, bed sheets

Shared dormitory for 6 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Shared dormitory for 10 people

Individually decorated, free WiFi, bed sheets

Shared dormitory for 10 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Masaya Bogotá

A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hostel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
Masaya Bogotá offers 16 accommodations, which are accessible via exterior corridors and feature shared/communal kitchens. Each accommodation is individually decorated. Digital television is provided.

Bathrooms include showers with rainfall showerheads. This Bogotá hostel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Masaya Bogotá, you're just a quick walk from Plaza de Bolívar. Free WiFi in public areas, a free manager's reception, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 9 minutes by foot from Plaza de Bolívar and a 3-minute drive from Monserrate
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A library, a terrace, and barbecue grills are also featured at Masaya Bogotá. A shuttle from the airport to the hotel (available on request) is available for a fee.

Smoking is allowed in designated areas at this Colonial Bogotá hostel.

The hostel hosts a free manager's reception daily.
Masaya - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 11:00 PM on request

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: COP 18,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Masaya

Things to do

  • Books
  • Ecotours
  • Games
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Shared kitchen access

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 18000 per person
  • Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Masaya Bogotá offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hostel Masaya
Masaya Bogota
Masaya Hostel
Masaya Hostel Bogota
Masaya Hostel Bogotá Bogotá
Masaya Bogotá Bogotá
Masaya Bogotá
Hostel/Backpacker accommodation Masaya Hostel Bogotá Bogotá
Bogotá Masaya Hostel Bogotá Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Masaya Hostel Bogotá
Masaya Hostel
Masaya Bogotá Bogotá
Masaya Hostel Bogotá
Masaya Bogotá Hostel
Masaya Bogotá Hostel/Backpacker accommodation
Masaya Bogotá Hostel/Backpacker accommodation Bogotá

Masaya Bogotá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 66 reviews
Rating 8 - Good. 26 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun, conveniently located, clean, great service

Fun, conveniently located, clean, and great service.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. Staff were great and very helpful, especially Enrique.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Hostel

Breakfast very good and friendly staff. Location perfect in candelaria, everything in walking distance. Doubles very nice on first floor. Ground floor one has no window. We got changed kindly after asking :) market in the courtyard on three days of our stay. Not much other activities organised. Helpful: WhatsApp group with all guests.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Alerrandre

Liked: Cleanliness, staff & service, room comfort
O hostel é muito bonito e tem uma ótima localização: perto de bares, restaurantes, mercados, está no centro histórico da cidade. O quarto com 4 camas é bastante confortável e limpo. Sugiro apenas acrescentarem um estrutura para apoio das toalhas de banho. A equipe foi muito atenciosa e solicita quando precisei. No entanto, minha experiência não foi completamente boa devido aos dois chuveiros do banheiro de uso coletivo. Eles não estavam devidamente regulados para aquecer. Quando não demoravam a aquecer, desperdiçando grande volume de água, aqueciam demais e logo esfriavam, a ponto de a água gelar. Isso numa cidade como Bogotá, que é muito fria, é inadmissível.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy rico
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mugar es fabuloso de día solo de noche si esta oscuro y solitario
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excellent Hostel et bien situé

L’hôtel est très bien situé dans la Candaleria, proche d’une petite place très vivante ! L’accueil est excellent, avec le sourire et la gentillesse ! La chambre était propre, les lits confortables. Il y a un grand choix de plats pour le petit déjeuner (américain, healthy, français,…). Le gros atout, la disponibilité du personnel (tous, sans exception), toujours prêt à répondre à nos questions et nous guider dans nos visites et excursions ! Nous recommandons !!!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough god things about Mayasa!! They were in a remodeling/expansion phase when we visited, so they were still ironing out a few things. The hostel is really charming with open courtyard areas. The rooms are basic, but nice. A full breakfast with fresh juice, fruit and eggs is included every day. The hostel is in an awesome neighborhood with lots of restaurants, bars and squares, etc. The staff, particularly Juan, were soo nice and helpful! Mayasa would be a great place to meet other travelers. I highly recommend this hostel! One recommendation for the staff would be to add some hooks to the hotel rooms for hanging coats, etc.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bonne experience

Emplacement top, personnel disponible et qui parle anglais (pas le cas partout...) Un petit déjeuner TOP
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Joanna

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice but private rooms are noisy

After a wonderful stay at Masaya Quito, we were expecting the same here. The room was nice but not as lovely as the Quito Masaya, but the big problem was the level of noise. The hostel’s only two double rooms with private bathroom are right by the bar and hostel staff allowed noise into the early hours. The place was nice and clean, breakfast lovely and mostly helpful service, but in my view due to the noise it’s not ideal for couples staying in the private rooms - better for those who are looking for the true hostel experience.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Good value for money

Very well located!! However there are construction going on at the site.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Masaya Hostel is located on a beautiful street in the Candelaria neighborhood. It is very secure and the rooms feel very luxurious for a hostel. Our private room had an enormous bed and the linens were good quality. The breakfast was very varied with lots of fresh fruit and pancakes with homemade jam. The shared bathrooms were always clean and tidy. There was some work going on in the hostel and there was some noise as all rooms lead onto an interior patio, but this wasn't a major issue. Highly recommended.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Masaya on Christmas was great!

The staff were great, there's a cool bar everyone can hang out at and the food is very good. Also location is great, and vibe is really good. I'd stay here again.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres convivial et tres propre. Le personel y est tres sympatique et aimable. La cuisine est excellente, les petits dejeuners parfaits. Si nous repassons un jour par bogota , nous choisirons encore sans hesiter cet hostel.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in the centre of Bogota

We had three double rooms, one with a private bathroom, the other with shared bathrooms. They were all very clean, comfortable beds, the night not noisy at all. Excellent breakfast. We could stay in the hostel (not in the rooms) as long as we wanted (we had a late flight back home). The people at the reception were all very kind, spoke English and helped with ordering taxis, and with recommendations where to eat.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff were very welcoming and helpful, the hostel had a really nice atmosphere and the breakfast was amazing. In a pretty good area in Bogotá and everything seemed clean. We had a great stay :)
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

dominique

Liked: Cleanliness, staff & service, room comfort

mauvaises surprises

si vous réservez à masaya hotel évitez les chambres doubles avec salle de bains privatif numero 17 et 18 . vous donnerez sur le bar cuisine de l'hotel. pour le repos vous serez réveillez à 6h préparation du petit déj. et le soir vous aurez droit au concert en live. la prestation ne correspond pas du tout aux photos du site que nous avons pu voir. enfin nous avons changé de chambre pour notre 2ème nuit, après avoir discuté avec le patron.
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Holly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Nice hostel overall but some major issues.

This place is quite nice for a hostel, but unfortunately there were a couple of issues which ruined my stay. Front desk speak English and are very friendly and helpful. Rooms are quite nice but very cold, and my bathroom had a strong mould smell and I got sick as I am very allergic to mould. As the room was so cold I would get changed under the bed covers. Unfortunately I left my only warm pair of pants (trousers, not British pants) in the bed when I checked out. I returned the next day but they were nowhere to be found. It seems someone decided they wanted to keep them and didn't bother to put them in lost property. This is very disappointing and the main reason I would not recommend this hostel.
Verified

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super expérience

Magnifique bâtisse située au cœur de la candelaria idéal pour prendre le Pouls de Bogota L'accueil est superbe Le petit déjeuner plus qu'excellent une ambiance zen , moderne , simple qui permet de se sentir très bien Je recommande à fond
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Bien situé. Grandes chambres agréables. Dommage que les sanitaires partagés soient un peu justes.
Stayed 5 nights in Feb 2018
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Staff is amazing and very helpful. Especially Mario, Milton & Martha. Good restaurants near by. Oxo close by to get money from ATM no charge to bank account.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hostel

Helpful staff & very friendly. Comfortable bed. Hot water and good breakfast
Stayed 1 night in Dec 2017
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No designated smoking area TV not working very helpful staff Excellent breakfast will return again
Stayed 3 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hostel bonito

El hostel es muy agradable, pero lastimà el personal no fue amable.
Stayed 1 night in Nov 2017
Verified

8/10 Good

NOLWENN LE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nickel !

Nous y avons passé une nuit en famille et tout s'est bien déroulé, rien à dire
Stayed 1 night in Nov 2017