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NH Collection Bogotá Andino Royal

5.0 star property
VIP Access

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Photo gallery for NH Collection Bogotá Andino Royal

Terrace/patio
Daily buffet breakfast for a fee
Superior Room
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle 85 No 12-28, Bogotá, Distrito Capital, 110221
  • Place, Andino Shopping Center
    ‪1 min walk‬
  • Place, El Retiro Shopping Centre
    ‪3 min walk‬
  • Place, 93 Park
    ‪14 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.0 out of 10
Wonderful
(19 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Bed 2 Adults + 1 Child)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 3 Adults)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Bed 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

NH Collection Bogotá Andino Royal

Luxury hotel with a full-service spa and a fitness center
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
NH Collection Bogotá Andino Royal offers 70 air-conditioned accommodations with iPod docking stations and minibars. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the shopping around NH Collection Bogotá Andino Royal. During your stay, you're just a quick walk from Andino Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at La Fragola
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Andino Shopping Center and 14 minutes by foot from 93 Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Bogotá Andino Royal offers its guests a full-service spa and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 2 meeting rooms are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury NH Collection Bogotá Andino Royal. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Bogotá hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
La Fragola - This restaurant specializes in international cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; COP 33,893 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Fragola

Things to do

  • Full-service spa
  • Gym
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 33893 to 75311 per person
  • Airport shuttle fee: COP 58000 per vehicle (one-way)
  • Pet fee: COP 154 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Andino Royal
Andino Royal Bogota
Andino Royal Hotel
Andino Royal Hotel Bogota
NH Collection Bogotá Andino Royal Hotel Bogota
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogota
NH Collection Bogotá Andino Royal Hotel Bogotá
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogotá
Hotel NH Collection Bogotá Andino Royal Bogotá
Bogotá NH Collection Bogotá Andino Royal Hotel
Hotel NH Collection Bogotá Andino Royal
Andino Royal
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogotá
NH Collection Bogotá Andino Royal Hotel Bogotá

NH Collection Bogotá Andino Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rudraksh

Stayed 3 nights in Oct 2025

4/10 Poor

Sharon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Excelent serice but drainge

Stayed 3 nights in Sep 2025

2/10 Terrible

Esteban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reclamo

Hotel irresponsable estaba sobrevendido y me enviaron a uno inferior miy malo
Stayed 1 night in Sep 2025

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and walking distance
Stayed 3 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

Customer service was great, clean, good food, good location. My recomendation is that they need to update the fitness equipment that’s it.
Stayed 3 nights in Sep 2025

6/10 Okay

Xavier

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not much to remember about...this place is very average and not aligned with the rating it was showing up on the site
Stayed 4 nights in Aug 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Room comfort

Stay somewhere else!

First they tried to move me to a different hotel - then the AC didn’t work properly, rooms were old and staff were very pedantic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went pretty smooth. I stayed for 2 weeks. Got to the hotel and got checked in fine. The room was neat and in good condition. Got a free bottle of water from room service everyday. The lady who cleaned the room everyday did a good thorough job. Staff at the hotel was friendly and respectful. The hotel is quiet during the day and night despite being centrally located. There is a mall and plenty of shops in walking distance. The terrace has a good view. If I had to nitpick something, it would be that the air conditioner in the room I stayed in didn't blow hot or cold air no matter how I set it with the remote. It was basically a fan. But it did not affect my experience because the temperature in the room was fine anyway without it. I was hesitant about the trip since it was my first time in a foreign country, but the experience was about as smooth as it could have gone. If I go back to Bogotá it is a hotel i would recommend. I don't write reviews very often, but this one was worth making. I like to give credit where credit is due and the staff did a good job.
Stayed 15 nights in Aug 2025

10/10 Excellent

Rosa Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien! Hotel limpio, buena comida en restaurante y bien ubicado.
Stayed 4 nights in Aug 2025

8/10 Good

Juan Diego

Stayed 4 nights in Aug 2025

10/10 Excellent

Yuly Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and friendly people and nice service..
Stayed 3 nights in Aug 2025

8/10 Good

Oscar, Atizapan de Zaragoza

Stayed 5 nights in Aug 2025

10/10 Excellent

ana maria

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alexandra

Liked: Staff & service, property conditions & facilities
Excellent staff and service, hotel is very nice but if they are qualified as 5 stars then it needs to be updated/remodelled.
Stayed 4 nights in Jul 2025

10/10 Excellent

Greg, Redwood Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

estefani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida excelente , y las camas super cómodas y la limpieza muy buena
Stayed 3 nights in Jul 2025

6/10 Okay

Marcus Shain

Travelled with group
The stuff was lil bet rude this time
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok not great

Hotel is in great location. That said, its loud outside and outdated (very low water pressure, you can hear every person that walks by, etc). Bed was harder than concrete.
Stayed 4 nights in Jul 2025

10/10 Excellent

LIZ

Stayed 1 night in Jul 2025

6/10 Okay

Sam

Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort
Stayed 4 nights in Jun 2025

10/10 Excellent

Erika

Stayed 1 night in Jul 2025

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and love the breakfast buffet
Stayed 3 nights in Jul 2025