See all properties

NH Collection Bogotá Hacienda Royal

5.0 star property

Choose dates to view prices

Photo gallery for NH Collection Bogotá Hacienda Royal

1 bedroom, premium bedding, minibar, in-room safe
Meeting facility
Lobby
Reception
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111
  • Hacienda Santa Barbara Mall
    ‪1 min walk‬
  • Unicentro Bogotá
    ‪16 min walk‬
  • 93 Park
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room (Extra Bed 2 Adults + 1 Child)

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Superior Room (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room (Extra Bed 3 Adults)

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Kitchen (View)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Lunch and dinner served

NH Collection Bogotá Teleport Royal

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (854)
The price is €95
for 1 room
3 Jul - 4 Jul
NH Collection Bogotá Teleport Royal

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel with a full-service spa connected to a shopping center in Bogotá
Along with a full-service spa, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at NH Collection Bogotá Hacienda Royal. During your stay, you'll be connected to a shopping center, and just a quick walk from Hacienda Santa Barbara Mall. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Dominiques
  • Buffet breakfast served daily for a fee
  • Indulge with massages, aromatherapy, or hydrotherapy at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute drive from 93 Park and a few minutes from Unicentro Bogotá
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Bogotá Hacienda Royal offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection Bogotá Hacienda Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Bogotá hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Dominiques - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Bogotá Hacienda Royal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

NH Collection Bogotá Hacienda Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 427 out of 609 reviews
Rating 8 - Good. 120 out of 609 reviews
Rating 6 - Okay. 37 out of 609 reviews
Rating 4 - Poor. 13 out of 609 reviews
Rating 2 - Terrible. 12 out of 609 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas need to be fixed as the SPA
Stayed 6 nights in Feb 2025

10/10 Excellent

Diana

Stayed 1 night in Feb 2025

10/10 Excellent

Juanita

Stayed 12 nights in Feb 2025

10/10 Excellent

Edgar, Garland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 10 nights in Feb 2025

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always choose this hotel when visiting Bogotá. Anita and Pedro provide exceptional service at the restaurant, offering personalized attention that makes each visit special.
Stayed 1 night in Feb 2025

2/10 Terrible

Peter

Stayed 2 nights in Feb 2025

8/10 Good

LUIS

Business traveller
Liked: Cleanliness, staff & service, amenities
like the mountain view, location was great, staff was ok nothing spacial but they do lack communication.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Hacienda before and find it a very nice, quiet, clean, well presented hotel with very good staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 16 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 4 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great service, nice installations unlike the NH in Cartagena on the Plaza del Reloj in the old city. The one in Cartagena was quite disappointing as I have always had great experience with every NH hotel I have stayed in throughout the world.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatriz

Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The rooms are spacious and the staff is helpful. During the day we stayed with family, therefore we didn‘t explore the surroundings much. The hotel is connected to a shopping center which is convenient.The shopping center carries mostly small, local businesses (no big brands). We would stay at the hotel again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kamil

Stayed 4 nights in Oct 2024

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel every time I’m in Bogota, which is at least four times a year. It is such a fantastic hotel, never disappointing. Pedro and Ana at the restaurant are just amazing. And the people at the front desk are always so welcoming. They do not change staff often so you can develop a relationship with all of them. I would recommend this hotel to anyone every time that they visit Bogota. The ability to have a mall that is attached to the hotel is fantastic. Also, they have the pedestrian areas that you can walk to restaurants safely, not having to worry about anything even later at night They also have stands of local artisans in the pedestrian areas where you can buy beautiful items to support the local artisans.

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mayna Y

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es uno de lujo, la habitación, el balcón, el área del comedor en fin todas las facilidades del hotel son precioso. Durante la estadía el personal te trata super bien. Quede enamorada de Bogotá y de la forma como las personas te tratan. El hotel está bien ubicado, todo está céntrico, el shopping, los restaurantes y lugares para beber. Excelente para disfrutar en pareja y en familia.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent treatment of guests and very good location
Stayed 4 nights in Nov 2024

10/10 Excellent

Sergio, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is adjacent to a mall with shopping and restaurants available. Great location. The neighborhood is awesome
Stayed 2 nights in Nov 2024