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Hotel 28 Boise Airport, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Hotel 28 Boise Airport, an Ascend Collection Hotel

Exterior
Laptop workspace, blackout curtains, iron/ironing board
55-inch TV with digital channels
Interior entrance
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Parking available

Explore the area

View in a map
4111 Broadway Ave, Boise, ID, 83705
  • Place, Boise State University
    ‪6 min drive‬
  • Place, Albertsons Stadium
    ‪7 min drive‬
  • Place, ExtraMile Arena
    ‪7 min drive‬
  • Airport, Boise, ID (BOI)
    ‪1 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Garner Hotel Boise Airport by IHG
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 141 reviews
The price is €78
includes taxes & fees
20 Nov - 21 Nov
Garner Hotel Boise Airport by IHG

About this property

Hotel 28 Boise Airport, an Ascend Collection Hotel

Hotel with free breakfast, in the vicinity of Boise State University
Along with a 24-hour fitness center, this hotel has a sauna and a seasonal outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Hotel 28 Boise Airport, an Ascend Collection Hotel offers 124 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
The free breakfast at Hotel 28 Boise Airport, an Ascend Collection Hotel gets good marks from our customers. During your stay, you'll be within walking distance of National Interagency Fire Center and Wildland Firefighters Monument. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and convenience store
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Boise State University and 6 minutes from Albertsons Stadium
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hotel 28 Boise Airport, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a sauna, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. Hotel 28 Boise Airport, an Ascend Collection Hotel also features a vending machine, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this Boise hotel.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7 AM to 11:00 PM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1987
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel 28 Boise Airport, an Ascend Collection Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 16 and close September 10.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Lion Inn Boise Airport
Shilo Inn Suites Hotel Boise Airport
Boise Shilo Inn
Shilo Inn Boise Airport Hotel Boise
Shilo Inn Suites Boise Airport Hotel
Shilo Suites Boise Airport
Shilo Inn Boise Airport Hotel
Red Lion Boise Airport
Red Lion Inn Suites Boise Airport
Hotel 28 Ascend Hotel Collection
Red Lion Inn Suites Boise Airport
Hotel 28 Boise Airport Ascend Hotel Collection
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel
Hotel 28 Boise Airport, Ascend Hotel Collection Boise
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel Boise

Hotel 28 Boise Airport, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 780 reviews
Rating 8 - Good. 176 out of 780 reviews
Rating 6 - Okay. 64 out of 780 reviews
Rating 4 - Poor. 39 out of 780 reviews
Rating 2 - Terrible. 32 out of 780 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

gordon

Stayed 1 night in Aug 2025

10/10 Excellent

Gigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Very nice, clean, quiet, comfortable room. The shuttle driver to and from the airport was just a lovely man. This hotel has some of the best service and nicest staff I've ever encountered.
Stayed 1 night in Aug 2025

10/10 Excellent

Jovan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Half of the rooms are on the expressway, The hotel even provides ear plugs.
Stayed 1 night in Aug 2025

2/10 Terrible

Rabecca

Stayed 1 night in Aug 2025

10/10 Excellent

Geovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Lindsey

Liked: Staff & service
T
Stayed 1 night in Aug 2025

6/10 Okay

Hiroko

Travelled with family
Liked: Staff & service, amenities
Hot tub was not working and it was just water. One of our bed was not stable, maybe bed flame was broken?
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Excellent very clean everything was very nice
Stayed 1 night in Jul 2025

4/10 Poor

Erica

Travelled with family
Disliked: Cleanliness, staff & service

No bueno!

No parking. We had to park at the gas station Bathroom had long hairs all over the floor Pool and hot tub was closed for deep cleaning That was the only reason why I rented there They had all night when it was closed to guests to clean it and they decided to do it during guest hours
Stayed 1 night in Aug 2025

4/10 Poor

Jeanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Very smelly and awful stay

We came in at 1am, there was no parking anywhere, had to park af the gas station and worry about the car being towed or broken into it with my son’s college things for him to move. The room smelled moldy and my mom has breathing issues so she coughed all night. It was too late to change the room. The shower is filthy. The doors in the back did not lock. And it’s right off the highway and extremely noisy so we slept awful.
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Meh, decent but not great

Breakfast selection was decent and the room was clean and the bed comfortable.
Stayed 5 nights in Jul 2025

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight got cancelled Spent the night on the floor. As soon as I was informed that Delta canceled my flight I called the hotel 28. Explain to the guy that takes up the phone at night. He is clueless talk to the manager this morning. She chews me out for having a third-party trouble organization and that’s you. Your people working for you are worthless-also the insurance you sell it’s worthless too. You could check my previous agreements and you’ll see. I travel a lot, but guess what it won’t involve hotel 28. It won’t involve anything to do with this AIG or Insurance deal, have anything to do with Expedia, this will not be the final word as all know all three of you is useless and a bad memory
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 3 nights in Jul 2025

8/10 Good

Gabe

Travelled with family
Liked: Staff & service
Stay was pleasant and the lobby area is very clean but the room was stuffy and pool was dirty but we still enjoyed our stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Danial

DO NOT STAY HERE

We were placed in a room on the north side next to the freeway exit. This was very loud all night. When complaining about it were told that if were to become a member of the company they would have given us quieter rooms. I’m sorry but they accepted my payment so we should therefore be treated like any other customer
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

dakota

Stayed 1 night in Jul 2025

4/10 Poor

Rachel, Spanaway

Travelled with family
Disliked: Amenities, property conditions & facilities
Seems like this place is falling apart. When you are showering, it sounds like the tub is going to just fall through the floor. The pool was very merky even with the pool cleaner currently in it. The hot tub was filled to the rim so we couldn’t even get in it otherwise we would have flooded the room. The sauna did not work. The ice machine was broken on the 4th floor. The windows are filthy. Whole place reaked like marijuana. The cops were in the parking lot several times talking to sketchy people. Seems like a fancy place, but in reality it has terrible management and is falling apart already with the lack of maintenance and cleaning. Would never stay here again!!!!!
Stayed 1 night in Jul 2025

4/10 Poor

Larisa

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities
This place was just okay. The man at check-in was lovely. Pleasant and helpful. My biggest issues were with the room’s floor and the bathtub. The floor was so damn filthy that our socks and feet were black from walking around on it. The bathtub had stray hairs around it and I don’t believe it was cleaned before we arrived. And the hotel had the audacity to leave an envelope for us to tip the hotel’s cleaning staff…no thanks. Please clean room #121’s floors ASAP for the next guest. Walls are thin. Our upstairs neighbor kept us up all night and woke us up in the morning with what sounded like gymnastics. The bed was hard as a rock. Wouldn’t stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

natie

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was convenient location. However it was right next to a large truck stop. Semi trucks ran all night, which was loud. Parking was slim due to semis and other cars
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN, CLEAN, CLEAN. New build, large spacious rooms, large TV, table for dining, couch and coffee table, larger refrigerator, coffee maker in room, large bottle of soap that you pump at bathroom sink and shower, fresh baked cookies and apples availabe anytime of day. Breakfast was great and they kept the dining area clean while dining, fire pit outside to sit around. I would go out of my way to stay here again. Highly recommend!!
Stayed 1 night in Jul 2025

8/10 Good

Arron

Stayed 2 nights in Jul 2025