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Burg Heimerzheim

3.5 star property

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Photo gallery for Burg Heimerzheim

Property grounds
Junior Suite, 2 Bedrooms
Buffet breakfast on weekdays (EUR 19 per person)
Reception
Junior Double or Twin Room | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Kölner Str. 1, Swisttal, NRW, 53913
  • Place, Golf Club Schloss Miel
    ‪6 min drive‬
  • Place, Phantasialand
    ‪10 min drive‬
  • Place, Monte Mare Rheinbach
    ‪10 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪32 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Double Room, 1 Queen Bed

Economy Double Room, 1 Queen Bed

Economy Double Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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The price is €120
includes taxes & fees
23 Nov - 24 Nov
Welcome Parkhotel Euskirchen

About this property

Burg Heimerzheim

Hotel in Swisttal with free parking
Along with express check-in, this smoke-free hotel has free newspapers and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a banquet hall, and a vending machine are onsite. Change of towels is available on request.
Burg Heimerzheim offers 21 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Burg Heimerzheim, you're just a quick walk from Rhineland Nature Park. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served weekdays for a fee
  • Amenities include free lobby newspapers, 7 meeting rooms, and a terrace
  • Steps from Rhineland Nature Park and 11 minutes by car from Phantasialand
  • Dogs welcome for a fee
As a guest of Burg Heimerzheim, you'll find a terrace, a vending machine, and tour/ticket assistance. There are 7 meeting rooms available. WiFi is free in public spaces. Burg Heimerzheim also features a garden, complimentary newspapers in the lobby, and express check-in. Self parking is free. A complete renovation of Burg Heimerzheim was completed in December 2022.

This 3.5-star Swisttal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 9 for children

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • Banquet hall
  • Eco-friendly cleaning products used
  • Mosquito nets
  • Renovated entire property - December 2022
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Pet fee: EUR 15.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
The front desk at this property is open daily from 9 AM - 7:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Burg Heimerzheim Hotel Swisttal
Burg Heimerzheim Hotel
Burg Heimerzheim Hotel Swisttal
Burg Heimerzheim Hotel
Burg Heimerzheim Swisttal
Hotel Burg Heimerzheim Swisttal
Swisttal Burg Heimerzheim Hotel
Hotel Burg Heimerzheim
Burg Heimerzheim Swisttal
Burg Heimerzheim Hotel
Burg Heimerzheim Swisttal
Burg Heimerzheim Hotel Swisttal

Burg Heimerzheim Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location, very interesting building however self check in via a machine, self service breakfast,
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia, Muskegon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Modern rooms. My son loved having a room looking out over the moat!
View as you enter the room.
Room with most view and two twin beds.
Spacious bathroom!
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

We arrived after a long day at Phantasialand, the castle was beautiful, easy to find and the check in was automated and very straight forward. We stayed with children in the junior suite and it was amazing, well equipped, warm and very upmarket.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived about 9:00 pm. There was no any receptionist or room service or maintenance people. Checked in with computer and took the key. No hot water at all. Ice cold water. No people to call. Room was extremely hot. 27 Celsius. There is no AC. We opened the windows. Humidity a lot. Terrible smell of the swamp. Couldn't sleep at all till morning. Still no hot water. When we told to receptionist at 8:00 am about hot water. She said "I will tell them". Ugly people, terrible hotel. David
Stayed 1 night in Jun 2019

10/10 Excellent

Lena

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Marleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wat een plaatje als he aankomt. En met kinderen ideaal voor een overnachting.
Stayed 1 night in Jul 2025

10/10 Excellent

Lies

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erik Johan

Stayed 1 night in Jul 2025

10/10 Excellent

Sven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Hildegard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Axel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse et propre, petit déjeuné varié et de qualité.
Stayed 4 nights in Apr 2025

10/10 Excellent

Léa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein super schönes Zimmer da gibt es nichts zu meckern
Stayed 2 nights in Jan 2025

10/10 Excellent

Tarik

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sehr sauber und schön eingerichtet
Stayed 2 nights in Dec 2024

8/10 Good

Christiane

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
wir haben praktisch kein Personal gesehen, alles ist mit dem Hotelomaten abgeschlossen. Leider musste ich mehr bezahlen, als ich hier gebucht hatte.
Stayed 1 night in Dec 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Modernes sauberes Zimmer und ein schönes Hotel in historischem Gemäuer.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elke

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela, Neustadt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 2 Nächte im Rahmen unseres Thermebesuchs hier verbracht. Uns gefiel die Ruhe und die bequemen Betten.
Stayed 2 nights in Oct 2024

10/10 Excellent

M A

Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Stayed 1 night in Sep 2024