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Hotel Dene & Conference Centre

Property class: 3.5

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Photo gallery for Hotel Dene & Conference Centre

An outdoor patio area with tables and chairs, a fire pit, and umbrellas providing shade.
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.
A spacious dining area with wooden flooring, orange chairs, and a large round table.
A hotel with a modern facade, a covered entrance, and a well-lit exterior.
A modern conference room with a dining area, a sofa, and a large window offering a view of the outdoors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Place, Casino Dene
    ‪6 min walk‬
  • Place, Cold Lake Energy Centre
    ‪17 min drive‬
  • Place, Cold Lake Marina
    ‪21 min drive‬

Room options

View all photos for Standard King

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a large window.

Standard King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard King

A hotel room with a large bed, two bedside tables, and a wall with a textured abstract design.

Standard King

9.4 out of 10
Exceptional
(55 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Suite

A hotel room with a sofa, a desk, a TV, and a bed.

King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Dene & Conference Centre

Along with a casino, this smoke-free hotel has an indoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Dene & Conference Centre offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Hotel Dene & Conference Centre. During your stay, you're just a quick walk from Casino Dene. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Casino Dene and 8 minutes by car from Shipwreck Park
  • Dogs welcome for a fee (restrictions apply)
Hotel Dene & Conference Centre offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A casino, a terrace, and multilingual staff are also featured at the business-friendly Hotel Dene & Conference Centre. Free self parking is available.

This 3.5-star hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
BirchBark Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square foot of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 6 2026 to January 31 2027 (dates subject to change):
  • Fitness facilities
  • Hot tub
  • Swimming pool
The property will be renovating from August 6 2026 to January 31 2027 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 26.25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 587 reviews
Rating 8 - Good. 151 out of 587 reviews
Rating 6 - Okay. 35 out of 587 reviews
Rating 4 - Poor. 20 out of 587 reviews
Rating 2 - Terrible. 26 out of 587 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Herb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel clean enjoyed very quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and clean hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay for business frequently, I choose here because the property is very clean and quiet. Staff are always very welcoming. The breakfast is excellent
Stayed 1 night in May 2026
Verified review

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay; would have liked to enjoy pool however it was under renovation.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always friendly and accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was awesome as were the staff!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the staff have improved dramatically over the time. The staff are so friendly now in the hotel area, they are a joy to talk to.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, loved the shower.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel room bot no microwave and the refrigerator seemed to work for only 2 hour intervals, kind of weird. But great breakfast and friendly, helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.. had a good meal and restful night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Cold Lake, this has to be your hotel. It has everything needed including GF breakfast options, friendly staff, and amazing rooms. We were so impressed!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities
Great rooms, art in the hotel, excellent breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good wifi, shower had good water pressure and temperature.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast and lovely stay
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Staff was great. Room was clean
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Was the most delicious breakfast served and the staff were very friendly and polite
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay

It was an amazing hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities
Rooms were tidy
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room & bathroom Friendly staff Will definitely stay here again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful room, free breakfast nice.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice quiet sray, clean room and very good breakfasts.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Nice place , clean , full breakfast ,friendly employees !Shower water is powerful!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Colby

Quiet area, very friendly helpful staff, clean, nice building and rooms
Stayed 1 night in Oct 2025