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Hotel Dene & Conference Centre

3.5 star property

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Photo gallery for Hotel Dene & Conference Centre

Terrace/patio
Breakfast and dinner served
Standard Room, 2 Queen Beds
Exterior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Place, Casino Dene
    ‪6 min walk‬
  • Place, Kinosoo Beach
    ‪20 min drive‬
  • Place, Cold Lake Marina
    ‪20 min drive‬

Room options

View all photos for Standard King

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard King

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard King

Standard King

Standard King

9.6 out of 10
Exceptional
(48 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Suite

King Suite

King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Dene & Conference Centre

Along with a casino, this smoke-free hotel has an indoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Dene & Conference Centre offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Hotel Dene & Conference Centre. During your stay, you're just a quick walk from Casino Dene. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Casino Dene and 8 minutes by car from Shipwreck Park
  • Dogs welcome for a fee (restrictions apply)
Hotel Dene & Conference Centre offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A casino, a terrace, and multilingual staff are also featured at the business-friendly Hotel Dene & Conference Centre. Free self parking is available.

This 3.5-star hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
BirchBark Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square foot of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 10:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 26.25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Cold Lake Hotel

Courtyard Marriott Cold Lake

Courtyard By Marriott Cold Lake Alberta

Courtyard Cold Lake

Hotel Dene Conference Center

Dene & Conference Centre Cold

Courtyard by Marriott Cold Lake

Hotel Dene & Conference Centre Hotel

Hotel Dene & Conference Centre Cold Lake

Hotel Dene & Conference Centre Hotel Cold Lake

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 338 out of 565 reviews
Rating 8 - Good. 146 out of 565 reviews
Rating 6 - Okay. 35 out of 565 reviews
Rating 4 - Poor. 20 out of 565 reviews
Rating 2 - Terrible. 26 out of 565 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Adam

Disliked: Amenities, property conditions & facilities
We booked the room as the hotel had a pool, restaurant to make the teip easier with young children. On arrival the pool was out of service as was the restaurant. Various other hotel amenities were also out of order.
Stayed 2 nights in Feb 2026

6/10 Okay

Craig

Business traveller
Liked: Amenities
It was ok.
Stayed 1 night in Feb 2026

6/10 Okay

Ryan

Disliked: Amenities
Room was ok. Bed was worn out pillows were flat
Stayed 3 nights in Feb 2026

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities
Rooms were tidy
Stayed 1 night in Jan 2026

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was great. Room was clean
Stayed 3 nights in Feb 2026

6/10 Okay

Lydia

Stayed 3 nights in Feb 2026

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
One elevator was down.
Stayed 1 night in Feb 2026

10/10 Excellent

Teniley

Stayed 1 night in Oct 2025

6/10 Okay

Daniel Emanual

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed here last minute for work. It was better than a motel considering the area. Front desk was very kind, room looked good and wasn’t super overpriced. Bathroom has gross smudges and marks though which was not ideal, bed sheets were sad, tiny thin sheets stacked on top of each other and felt too small for the bed size, breakfast ends pretty early as well.
Stayed 1 night in Jan 2026

8/10 Good

Devin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good wifi, shower had good water pressure and temperature.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes to both. good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Albert

Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Laurie, Edmonton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was good, but the room had issues with the bathroom sink not draining and with no power to the receptacle for a blow dryer.
Stayed 1 night in Dec 2025

2/10 Terrible

Qiyue

Liked: Cleanliness, property conditions & facilities
Second time in a row. Asked for late checkout upon checkin, front desk said they can give me until 12pm. Next day they start banging on my doors at 11am sharp. I go answer and they’re like “you gonna leave the room or extend another day” with an attitude like I’m late on rent payment. Upon checking out I complain to front desk; I politely explain what happened however she clearly did not care, simply saying ok after each of my sentences and never even asking for my name or room number.
Stayed 1 night in Dec 2025

10/10 Excellent

Jesse

Stayed 2 nights in Dec 2025

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Nice place , clean , full breakfast ,friendly employees !Shower water is powerful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernard

Stayed 2 nights in Dec 2025

8/10 Good

duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should update there tv stations as most people are men and no sports channels that have hockey on them
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities
Room was clean, the electrical outlets were not secured to the wall so they came out when i unplugged things. Breakfast was good. Staff was polite and kind
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities
Great rooms, art in the hotel, excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Cae Nyner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities
Everything was just perfect
Stayed 1 night in Nov 2025