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Holiday Inn Express West Jefferson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express West Jefferson by IHG

Free daily continental breakfast
Rooftop terrace
Desk, iron/ironing board, free WiFi
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Mount Jefferson State Park
    ‪6 min drive‬
  • Mountain Aire Golf Club
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (LEISURE)

Room amenity

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility)

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Mobility Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Holiday Inn Express West Jefferson by IHG

Hotel in West Jefferson with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Holiday Inn Express West Jefferson by IHG offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels.

This West Jefferson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express West Jefferson by IHG. During your stay, you'll be within walking distance of Saint Mary's Episcopal Church. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Saint Mary's Episcopal Church and a few minutes from Ashe County Cheese Store
Holiday Inn Express West Jefferson by IHG offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express West Jefferson by IHG also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available.

This West Jefferson hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Reviews

Holiday Inn Express West Jefferson by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 530 reviews
Rating 8 - Good. 117 out of 530 reviews
Rating 6 - Okay. 28 out of 530 reviews
Rating 4 - Poor. 18 out of 530 reviews
Rating 2 - Terrible. 8 out of 530 reviews

Reviews

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Stayed 1 night in Jun 2025

2/10 Terrible

Thorsten

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TThe customer service was terrible. We had an issue with the bathroom, and the front desk never answered the call. I went down to see what was going on and found the front desk clerk on his cell phone (not on a call) and ignoring the call. When I asked if he heard me calling, he said, "I thought I heard the phone ring"! What??? Additionally, the front desk clerk did not offer us water and stated, "We don't offer water at night, only for breakfast." Fine, but the vending machines are also out of water. Ingle's is down the street if you have to know! This one is on my list not to use again.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet location
Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, just wish the pool was open
Stayed 1 night in Jun 2025

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and the staff was friendly. The room was clean and bed was comfortable. The Mountain View from our room was beautiful! The breakfast was very good as well as the coffee. I will definitely stay here again!
Sunset our first night.
Took this as we were leaving.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around! Incredibly clean, great toiletries, and a great location with a view of the mountains!
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Hunter

Stayed 1 night in Apr 2025

4/10 Poor

Bryan, Surfside Beach

Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The hotel was very clean but most of all, the staff was amazing! We were in the area for a formal wedding and they made a special effort to have the room ready early so we could get ready
Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent trips to Ashe

We basically always stay here when we come to Ashe to visit family. It’s comfortable, clean and convenient. My only complaint is that the pool has been unavailable during our last 3 stays over the course of the last 6 months. This isn’t a dealbreaker, but it’s disappointing for our daughter.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Greg, Pinehurst

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Corneal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, affordable hotel. The staff was friendly and breakfast was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Patrick

Stayed 1 night in Feb 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient to downtown West Jefferson
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check but hard to key room cards for entry but other than that everything was great! Thank you
Stayed 1 night in Feb 2025