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Henann Crystal Sands Resort

5.0 star property

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Photo gallery for Henann Crystal Sands Resort

Exterior
Meeting facility
Gym
On the beach
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • D'Mall Boracay
    ‪3 min walk‬
  • Station 2
    ‪3 min walk‬
  • White Beach
    ‪5 min walk‬
  • Caticlan (MPH-Godofredo P. Ramos)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.4 out of 10
Very good
(39 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room

Premier Room

Premier Room

9.0 out of 10
Wonderful
(14 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, Sea View

Premier Room, Sea View

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Henann Crystal Sands Resort

Beachfront hotel with 2 outdoor pools and a full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a poolside bar, and spa services.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Henann Crystal Sands Resort. During your stay, you're just a quick walk from D'Mall Boracay. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from D'Mall Boracay and 3 minutes by foot from White Beach
  • Airport shuttle service available for a fee
Henann Crystal Sands Resort offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

There's an onsite business center. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Henann Crystal Sands Resort. An airport shuttle (available on request) is available for a fee.

This 5-star Boracay Island hotel is smoke free.

Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 7 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Henann Crystal Sands Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for PHP 350.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3185
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1900.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Henann Crystal Sands Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • The total price shown includes a charge for a mandatory gala dinner on February 16.
  • The total price shown includes a charge for a mandatory gala dinner on February 17.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 620 reviews
Rating 8 - Good. 101 out of 620 reviews
Rating 6 - Okay. 56 out of 620 reviews
Rating 4 - Poor. 11 out of 620 reviews
Rating 2 - Terrible. 28 out of 620 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NILO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Vinz Christian

Stayed 3 nights in Jun 2025

2/10 Terrible

Abdulaziz

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
It’s nice place but with terrible lobby stuff, with high payment that no need for it! Price of that hotle is too high than other beside it.. with too much deposit upon arrival!
Stayed 4 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, fantastic swimming pool & swim up bar.
Stayed 1 night in Jun 2025

8/10 Good

Leo Angelo Joyce

Stayed 2 nights in Jun 2025

8/10 Good

Kaleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff, and very clean!
Stayed 3 nights in May 2025

8/10 Good

Ma Pilar Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location right on the beach (if you want to be amongst the bars, restaurants and shops of Station 2). The hotel was clean and very comfortable. The rooms were practical and very comfortable. We dined at the seafood buffet in the main restaurant - which was good and had a good variety of food choices. The lower pool was good for swimming and the upper pool was good for relaxing, having a drink or food and watching the beach. All the staff were very good - special mention to Je Ann & Hydai who were really good with us and the rest of the family. One minor comment was the small number of sunbeds available on the beach - however, it would be a shame to overload the beach with sunbeds...
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt this is the top place to stay in Boracay, sure it might be the more expensive option but the extra cost is well worth it. From the free lavish breakfast to the fast and efficient transport service to and from the airport, everything is guided. Theres always people to help carry and shuffle you from point to point allowing you to fully relax. The hotel staff is also very accommodating and friendly. A fantastic experience. The rooms and bathroom were very clean, room cleaning staff were excellent. Would highly recommend this place, our stay was perfect.
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Stayed 2 nights in May 2025

10/10 Excellent

MARICRIS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jovana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great option that puts you in the heart of Boracay! The hotel is right on the beach front. Great amenities and ideal option if you just want a relaxing holiday chilling at the hotel and not having to go to far to get all you need. The pools are probably the highlight, though note if you have kids it is just one depth therefore kids won’t be able to play on their own. Rooms were great, shower had a bit of mold but given the climate makes sense. Overall a great place and itching to get back!
Stayed 4 nights in May 2025

10/10 Excellent

Diana Lyn

Stayed 4 nights in May 2025

8/10 Good

Renante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, our stay at this property was ok. Yes, as often touted, the infinity pool was amazing. The property itself still looked relatively new and well-maintained. The biggest letdown for us was the breakfast buffet. It's just not up to par with those at this same price point. The dining area was relatively small (although there was the usual line at the entrance and we had to wait a few minutes, their table turnover was pretty quick), the food selection was not as varied as one would expect (and pretty much the same every day, at least during our stay), and the taste/flavor of most dishes was just plain and average. Nothing stood out (well, maybe their ube pandesal, but that's about it). There were two minor incidents that we experienced during our stay. First was when housekeeping staff rang the doorbell while we were sleeping (siesta) despite having the "Do Not Disturb" door light indicator turned on. The second was when we requested for a room cleaning. Housekeeping staff over the phone confirmed they'll send someone right away. We were gone for half a day, came back to our room, and it was not cleaned. These were not big issues for us, but thought maybe these need to be pointed out, particularly to the housekeeping department. There's always room for improvement. One last thing, the front desk person who assisted us during check out needs to pay attention to oral hygiene. It's a must for front desk staff.
Stayed 4 nights in Apr 2025

6/10 Okay

Geraldine

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark, Harrodsburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely amazing would highly recommended to anyone. The staff goes above and beyond to make you stay perfect. Also great location close to everything and spectacular sunset .
Stayed 8 nights in Apr 2025

10/10 Excellent

Aman

Stayed 5 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent pools and room decor

The pools and excellent room decor are a key selling point for this hotel. Location also close to everything. Transfer very smooth and organised so if you want a simple and stress free life, pay the extra! Service didn’t feel super personal at times but staff will be helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacious and clean. Staff are friendly and accommodating. Definitely recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Visnja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here and would happily book to stay here again. The rooftop pool overlooking the beach was fantastic and the convenient location of the resort made it so easy to get around and enjoy Boracay's bustling beach front and D Mall area.
Stayed 8 nights in May 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in the middle of White Beach. Close to all shopping, activities, nightlife the lot. The staff were friendly and attentive. The dining had a great variety options. Breakfast buffet was excellent as was the seafood buffet for dinner. The rooftop pool and bar was a great spot to watch the sunset. I can highly recommend
Stayed 7 nights in May 2025

10/10 Excellent

Olya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient location. The food at breakfast was amazing
Stayed 3 nights in May 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is not a five star property not even close lucky to be a 3 star. go to the shanri-la in Boracay if you want to see 5 star. Service here was ok but sometimes made things difficult. could not even work out a transfer between 2 hotels in the same group. no one wanted to deal with it. The only people who did was head office but only opened from 9 - 5 Monday to Friday. Beautiful spot but that could be said for all the hotels in that areas anf there was at least 4 other Hennans that I saw. overcharged for what you get.
Stayed 3 nights in May 2025

10/10 Excellent

Laurice, Burien

Stayed 3 nights in May 2025