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Shangri-La Boracay

Property class: 5 and above

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Photo gallery for Shangri-La Boracay

Exterior
4 restaurants, breakfast, lunch, dinner served; seafood
2 Bedroom Beach Villa
Tree House Villa | View from room
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Barangay Yapak, Malay, Boracay Island, Aklan, 5608
  • Place, Punta Bunga Beach
    ‪2 min walk‬
  • Place, Station 2
    ‪7 min drive‬
  • Place, D'Mall Boracay
    ‪8 min drive‬
  • Airport, Caticlan (MPH-Godofredo P. Ramos)
    ‪41 min drive‬

Room options

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  • On private beach
  • Pool
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4.4 out of 5, Excellent, 1,705 reviews
The price is €49
includes taxes & fees
29 Apr - 30 Apr
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About this property

Shangri-La Boracay

Catch some rays at the nearby beach or spend the day relaxing at Shangri-La Boracay's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Shangri-La Boracay offers 219 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Shangri-La Boracay. During your stay, you're just a quick walk from Punta Bunga Beach. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • The 4 restaurants, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, massages, or body treatments at Chi
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • 7 minutes by car from D'Mall Boracay and 14 minutes from White Beach
  • Free airport shuttle service
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Shangri-La Boracay you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Boracay Island resort.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Vintana Asian Cafe - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Cielo Poolside Restaurant - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sirena Seafood Restaurant - This restaurant specializes in seafood and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Rima - This restaurant overlooks the ocean and specializes in Italian cuisine. Reservations are required. Open daily.
Entertainment Center - This sports bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 7:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: PHP 1,528 for adults and PHP 1,528 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cielo Poolside Restaurant
  • Entertainment Center
  • Rima
  • Sirena Seafood Restaurant
  • Vintana Asian Cafe

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Table tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To enter the island, all guests must present a printed copy of their hotel booking reservation.
Guests planning to arrive between 7 PM-7 AM will be charged an additional PHP 1,000 per room for the speedboat transfer, and must contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Boracay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 6200 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 15000 per night
  • Destination fee: PHP 300 per person, per stay. This fee does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 1528 for adults and PHP 1528 for children
  • Rollaway bed fee: PHP 6200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Boracay offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides roundtrip shuttle and boat transfer service to and from Caticlan (MPH) Airport. Transfer service from Kalibo (KLO) Airport is available for a surcharge. To guarantee transfers, guests must contact the property with their flight details before their expected arrival.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri-La's Boracay Resort
Shangri-La's Boracay Boracay Island
Shangri-La's Boracay
Shangri La's Boracay Resort Spa
Shangri-La Boracay Resort
Shangri La's Boracay Resort Spa
Shangri-La Boracay Boracay Island
Shangri-La Boracay Resort Boracay Island

Shangri-La Boracay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 949 reviews
Rating 8 - Good. 106 out of 949 reviews
Rating 6 - Okay. 27 out of 949 reviews
Rating 4 - Poor. 12 out of 949 reviews
Rating 2 - Terrible. 8 out of 949 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Amar

Stayed 3 nights in Jan 2026

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities
5 stars
Stayed 2 nights in Jan 2026

2/10 Terrible

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A really terrible experience. We paid a high premium to book a room with a “sea view”. But Shangri La gave us a room with a Garden view and a very obstructed view of the sea. At checkin the staff were first arguing aggressively that Shangri La room details on Expedia had specified that it was a partial sea view. But we showed in our confirmed Expedia booking that there was no such caveat of partial view in our booking or in how Expedia is currently marketing “sea views” in current Expedia bookings. After a 2-hour shouting match with check in staff when we shows all the evidence, the staff apologized that the result Om offered was not a sea view but the General Manager Hans refused to acknowledged this core mispresentation although - paradoxically- he agreed to “improve how rooms are marketed and communicated”. A disgraceful display of total lack of ethics and integrity. The resort is beautiful but this horrific experience marred our precious vacation. We would urge Expedia to strongly take up this flagrant ethical violation and misrepresentation on the Expedia platform.
Stayed 3 nights in Jan 2026

10/10 Excellent

Endia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding and everything about it is 5 star. Starting from breakfast, to amenities and the pristine beaches. We loved it and I highly recommend it!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Dimitar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is fantastic and the service is unbelievable - highly recommended!
Stayed 4 nights in Nov 2025

10/10 Excellent

James

I had an outstanding stay at this property. The setting is beautiful and very well maintained. The villas are exceptional with spacious layouts and private dipping pools. The food and service were both excellent. The golf cart system was efficient and made it easy to move around the resort. The gym, spa, and restaurants were also excellent. This is THE best resorts on Boracay Island. I highly recommend it and will definitely return.
Stayed 3 nights in Dec 2025

10/10 Excellent

Roma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. Staff are great and everything about ShangriLa is great. We had amazing time.
Stayed 2 nights in Nov 2025

6/10 Okay

Sulaiman

Travelled with group
Liked: Staff & service
My stay at Shangri-La Boracay was disappointing overall. The property as a facility felt heavily worn out, with multiple issues in the room that required repairs. Despite upgrading to a suite, I found myself calling maintenance three, four, even five times to fix different problems, which was extremely inconvenient. The check-in experience was also unacceptable. I originally booked a sea-view room, yet I was given a room without the view I paid for. When I raised the issue, the staff attempted to charge me extra for the sea-view room that was already part of my reservation. This led to a heated discussion until the supervisor got involved. After that, the employee came back trying to frame it as if they “upgraded” me, when in reality, they were simply providing the room category I had already booked. I made it clear that there was no need to present it as a favor. While breakfast was excellent and the restaurant quality was strong, the suite I upgraded to still had several maintenance problems, and the overall condition of the property did not match the brand’s reputation. The spa and massage were also far below expectations. The entire resort feels neglected, lacking the proper upkeep needed to maintain a premium standard.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The place is well-maintained, like new, from the lobby, the on-site restaurants, the guest rooms. The ambience is warm and elegant. The staff are likewise welcoming, respectful unfailingly helpful. Anything you might want in a five star resort. Shangri-la is the only place I will stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Trisha

Stayed 3 nights in Nov 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La Boracay was a picturesque paradise that provided us with a great room, view, amenities, friendly staff, great breakfast options and a campus that is second to none. The staff made our stay special and went out of their way to make sure we enjoyed our stay. Very pleasantly surprised. We'll definitely come back!
Stayed 6 nights in Oct 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not recommend the ShangriLa enough. We stayed over the Halloween weekend and the lengths staff went to delight their customers was incredible. The speed boat transfer is also so fun.. drummers on arrival too, such a special family vacation! We loved it!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anzyl, Brampton

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable views, amazing beaches, outstanding customer service & amenities... 11/10!
Stayed 4 nights in Oct 2025

8/10 Good

Stephen John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Robert Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Whoever manages this Resort should be given a Golden Star. They have got it together. Now that's a vacation to remember. Thanks to all there! Bob & Dindi
Stayed 4 nights in Sep 2025

10/10 Excellent

Reza

Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical

It was magical. The room was very comfortable with gorgeous views of trees and ocean. What a lovely get away. We really loved the activities that were offered on the property and were sad we couldn't extend a few nights.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katae

Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Just...wow. couldnt step 10 feet without staff asking if i needed anything. Beautiful property. Could get prime spots near the pool or beach without having to wait for a seat. If it wasnt for the 18 hour flight for for me, i would go every year.
Stayed 3 nights in Jun 2025

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Jun 2025

10/10 Excellent

KAREN GAILLE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional! A must resort in Boracay! Beautiful resort and top-notched service!
Stayed 4 nights in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Brayant

Travelled with family
Liked: Cleanliness, amenities
Employees are great, we arrived at the resort early . They didn’t have a room available, so we wait 5 hours. On a steamy weather… A day before we leave we can’t sleep because o banging on the other rooms, they fixing rooms .. shangrila should have gives us a head up so we can get out on the beach while their fixing rooms it was BAD. We went there to relax but unfortunately it wasn’t what I’m expecting….
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever. Staff were awesome, especially Junee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rhodora

Stayed 1 night in Jun 2025