FirstName Bordeaux - part of JdV by Hyatt

4.0 star property

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Photo gallery for FirstName Bordeaux - part of JdV by Hyatt

Breakfast, lunch, dinner served; French cuisine
Lobby
Lobby
Premium bedding, in-room safe, individually decorated
Sun deck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

View in a map
14 Rue Claude Bonnier, Bordeaux, 33000
  • Place, Hotel de Ville Palais Rohan
    ‪6 min walk‬
  • Place, Rue Sainte-Catherine
    ‪11 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪14 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪14 min drive‬

Room options

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Suite, 1 King Bed, Terrace (Sauna)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 King Bed, Terrace (Hot-Tub)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

King Room

  • Sleeps 2

Deluxe Corner King Room

  • Sleeps 2

Room With 2 Twin Beds

  • Sleeps 2

1 King Bed, With Terrace And Sauna, Premium

  • Sleeps 2

Family King Room

  • Sleeps 4

1 King Bed, With Terrace And Hot-Tub, Premier

  • Sleeps 2

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About this property

FirstName Bordeaux - part of JdV by Hyatt

Art Deco hotel with a restaurant connected to a shopping center in Bordeaux
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
FirstName Bordeaux - part of JdV by Hyatt offers 147 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 125-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

FirstName Bordeaux - part of JdV by Hyatt's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Museum of Illusions Bordeaux. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Le Bada, a bistro that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Musée des Beaux-Arts and Hotel de Ville Palais Rohan
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly FirstName Bordeaux - part of JdV by Hyatt. Parking is available for a fee. A complete renovation of FirstName Bordeaux - part of JdV by Hyatt was completed in August 2022.

This 4-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Bada - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Bada

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping centre

Family friendly

  • High chair
  • In-room babysitting
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2022
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 125-cm flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Reviews

FirstName Bordeaux - part of JdV by Hyatt Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 224 out of 298 reviews
Rating 8 - Good. 53 out of 298 reviews
Rating 6 - Okay. 12 out of 298 reviews
Rating 4 - Poor. 0 out of 298 reviews
Rating 2 - Terrible. 9 out of 298 reviews

Reviews

2/10 Terrible

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Aug 2025

6/10 Okay

Nicola

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let the dingy exterior of the hotel fool you. Inside, the decor, the service and the comfortable guest suites all deliver. Great location with easy convenience to public transport and short walk to beautiful Bordeaux center.
Stayed 1 night in Sep 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

From the minute we arrived to the time of our departure the staff could not have been any more accommodating, professional and pleasant. Every encounter was with a big smile. I would definitely book this hotel again!
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to hotel in Bordeaux

My go to hotel when in Bordeaux for business or pleasure. Great location, plenty of parking and most importantly amazing staff, chapeau.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our experience was exceptional. My partner stayed here with a baby for 5 nights while I was working and she felt safe and very well taken care of. The staff were polite, friendly and accommodating. Would definitely stay here again. The shower could have been a little cleaner but that’s just nitpicking.
Stayed 5 nights in Aug 2025

10/10 Excellent

Virginia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2025

10/10 Excellent

Phana

Stayed 2 nights in Aug 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Good propoertybwirhbvery friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Rooms are very spacious, staff are extremely nice and helpful and the restaurant and bar was great. It’s such a pop culture hotel but you cannot tell from the outside. What a hidden gem. Great ambience!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Great service. Large room. Excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had been recently refurbished to a good standard, but we found it peculiar the toilet wash basin was further down the hallway, in the shower room. A fridge in the room would be a key advantage to allow for milk to be stored for drinks. Albeit the coffee was of good quality, having just the one double sachet was disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Mahyar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, room and interior are great. The immediate area surrounding the hotel is not great, they need exterior security as there were drunk and aggressive transient folks around the entrances and perimeter of the hotel; making a traveling family feel not secure.
Stayed 2 nights in Jul 2025

6/10 Okay

Morag

Liked: Staff & service, property conditions & facilities, room comfort
Great location on tram from airport. Quirky .. why? Cleanliness patchy.. glass ring marks not cleaned, water/tissues/bath mat not replenished..
Stayed 4 nights in Jul 2025