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FirstName Bordeaux - part of JdV by Hyatt

4.0 star property

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Photo gallery for FirstName Bordeaux - part of JdV by Hyatt

Breakfast, lunch and dinner served
Property video
Lobby
Premium bedding, in-room safe, individually decorated
Sun deck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
14 Rue Claude Bonnier, Bordeaux, 33000
  • Place, Hotel de Ville Palais Rohan
    ‪6 min walk‬
  • Place, Rue Sainte-Catherine
    ‪11 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪14 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Terrace (Sauna)

City view

Premium Suite, 1 King Bed, Terrace (Sauna)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite « Premier », 1 très grand lit, terrasse

Suite « Premier », 1 très grand lit, terrasse

Suite « Premier », 1 très grand lit, terrasse

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Family Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View

Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room

Premium bedding, in-room safe, individually decorated

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Corner King Room

Premium bedding, in-room safe, individually decorated

Deluxe Corner King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room With 2 Twin Beds

Premium bedding, in-room safe, individually decorated

Room With 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

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About this property

FirstName Bordeaux - part of JdV by Hyatt

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
FirstName Bordeaux - part of JdV by Hyatt offers 147 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 125-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

FirstName Bordeaux - part of JdV by Hyatt's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Musée des Beaux-Arts. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Le Bada, a bistro that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Musée des Beaux-Arts and Hotel de Ville Palais Rohan
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly FirstName Bordeaux - part of JdV by Hyatt. Parking is available for a fee. A complete renovation of FirstName Bordeaux - part of JdV by Hyatt was completed in August 2022.

This 4-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Bada - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Bada

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping centre

Family friendly

  • High chair
  • In-room babysitting
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2022
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 125-cm flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

FirstName Bordeaux - part of JdV by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 284 out of 376 reviews
Rating 8 - Good. 64 out of 376 reviews
Rating 6 - Okay. 16 out of 376 reviews
Rating 4 - Poor. 1 out of 376 reviews
Rating 2 - Terrible. 11 out of 376 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, and the rooms were clean, spacious, and well-appointed.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness
This is a very nice property in a calm, but convenient area with a very helpful and gracious staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ricardo Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful and friendly staff, installations clean and comfortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Amenities
Breakfast was exceptional
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vineeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, clean modern rooms. Kitchenette was a bonus to refill water bottle.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anamika

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very convenient and really kind staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Anna Karolina Celestine

Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay at First Name. Stayed two nights with out two dogs and would definitely come here again if ever in Bordeaux again. The room was clean and quiet. The bed was super comfortable and all staff were very nice and courteous. The food was excellent and the location just a few minutes walk from the center.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful. Room was excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location just adjacent to the old city. Great room, very comfortable. Registration/bar/restaurant and elevators can get a bit congested
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Neena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great coffee and
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were awesome
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service, comfortable room, convenient parking, good location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and very comfortable. We loved the hotel and the staff was friendly and helpful. Breakfast was a very nice buffet.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Calli

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, room was available for early checkin (9am) and facility is very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to hotel in Bordeaux

My go to hotel when in Bordeaux for business or pleasure. Great location, plenty of parking and most importantly amazing staff, chapeau.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at this property.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Virginia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities
Service, facilities, room and location all first rate. We will come back.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week in late December…great hotel and location in the city.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and hotel- highly recommend
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the cathedral and the heart of the city.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The hotel has a fun vibe. The rooms are spacious, clean, and quiet. What makes this hotel so special is Alex at the bar. He greeted us every night with a smile. He remembered us by name and drink preferences. He asked us about our day ; what we did and where we went. You are in a ‘FirstName’ hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for exploring Bordeaux. The room was lovely and the service great from start to finish. Delicious breakfast too. Would definitely stay again.
Stayed 1 night in Jun 2025