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FirstName Bordeaux - part of JdV by Hyatt

4.0 star property

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Photo gallery for FirstName Bordeaux - part of JdV by Hyatt

City view
Sun deck
Breakfast, lunch, dinner served; French cuisine
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

View in a map
14 Rue Claude Bonnier, Bordeaux, 33000
  • Place, Rue Sainte-Catherine
    ‪12 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪14 min walk‬
  • Place, Place de la Bourse
    ‪17 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Terrace (Sauna)

City view

Premium Suite, 1 King Bed, Terrace (Sauna)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Terrace (Hot-Tub)

Premier Suite, 1 King Bed, Terrace (Hot-Tub)

Premier Suite, 1 King Bed, Terrace (Hot-Tub)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

King Room

  • Sleeps 2

Deluxe Corner King Room

  • Sleeps 2

Room With 2 Twin Beds

  • Sleeps 2

1 King Bed, With Terrace And Sauna, Premium

  • Sleeps 2

Family King Room

  • Sleeps 4

1 King Bed, With Terrace And Hot-Tub, Premier

  • Sleeps 2

Similar properties

Exterior
Marty Hotel Bordeaux, Tapestry Collection by Hilton
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 205 reviews
The price is €112
includes taxes & fees
23 Nov - 24 Nov
Marty Hotel Bordeaux, Tapestry Collection by Hilton

About this property

FirstName Bordeaux - part of JdV by Hyatt

Art Deco hotel with a restaurant connected to a shopping center in Bordeaux
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
FirstName Bordeaux - part of JdV by Hyatt offers 147 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 125-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

FirstName Bordeaux - part of JdV by Hyatt's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Musée des Beaux-Arts. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Le Bada, a bistro that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Musée des Beaux-Arts and Hotel de Ville Palais Rohan
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly FirstName Bordeaux - part of JdV by Hyatt. Parking is available for a fee. A complete renovation of FirstName Bordeaux - part of JdV by Hyatt was completed in August 2022.

This 4-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Bada - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Bada

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping centre

Family friendly

  • High chair
  • In-room babysitting
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2022
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 125-cm flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Reviews

FirstName Bordeaux - part of JdV by Hyatt Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 212 out of 285 reviews
Rating 8 - Good. 52 out of 285 reviews
Rating 6 - Okay. 12 out of 285 reviews
Rating 4 - Poor. 0 out of 285 reviews
Rating 2 - Terrible. 9 out of 285 reviews

Reviews

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Mahyar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, room and interior are great. The immediate area surrounding the hotel is not great, they need exterior security as there were drunk and aggressive transient folks around the entrances and perimeter of the hotel; making a traveling family feel not secure.
Stayed 2 nights in Jul 2025

6/10 Okay

Morag

Liked: Staff & service, property conditions & facilities, room comfort
Great location on tram from airport. Quirky .. why? Cleanliness patchy.. glass ring marks not cleaned, water/tissues/bath mat not replenished..
Stayed 4 nights in Jul 2025

10/10 Excellent

Hance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Sally

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for exploring Bordeaux. The room was lovely and the service great from start to finish. Delicious breakfast too. Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing amenities. Parking on site. Remarkable rooms, nice breakfast and nice and friendly customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very nice accommodations. Close to prime shopping. Excellent and friendly personnel. Good restaurant. Highly recommendable
Stayed 1 night in Jun 2025

8/10 Good

Leonard

Travelled with family
Liked: Amenities
Very clean Good location
Stayed 1 night in May 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent experience from start to finish!
Stayed 6 nights in May 2025

10/10 Excellent

Azucena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
FirstName was surprisingly a very cute and fun hotel. I loved the pet friendly atmosphere and the way that the hotel focuses on being eco-friendly. The staff was incredibly helpful and friendly. The rooms were clean and well kept. The hotel is within minutes from the main downtown area.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pros and cons

The decor of the public areas and room may not suit all tastes. A bit busy and garish to our taste, but everything functions fine. The immediate area, while safe, is exceedingly ugly. The immediate area is opposite a large shopping mall, which we had no interest in. A few blocks away, the area gets interesting with shops and restaurants. The hotel is convenient to many sites via the tram and buses. Checkout was weird. They charge you in advance and then charge you again when you leave. They said the initial charge would be blocked and everything will work out okay. I hope it will when I see my credit card statement.
Stayed 3 nights in May 2025

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Spacious and clean rooms. Great base to explore the city from!
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Amenities
very convenient to old town, easy walk. nice furnishings
Stayed 3 nights in May 2025

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern rooms. Clean facilities and helpful staff. Steps away from the city centre (10 min walk). Tram stop right outside that takes you to the airport.
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with great rooms and amazing staff
Stayed 2 nights in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bordeaux

Lovely hotel - super friendly staff who all spoke brilliant English, good underground parking (big bays) and large clean rooms. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Fariha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would really recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had travelled to Bordeaux to attend a sporting event. The hotel was excellent in every way and ideally situated for tourism as the tram stop was just outside the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mauricio

Stayed 3 nights in Apr 2025