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Hotel Madame

2.0 star property

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Photo gallery for Hotel Madame

Front of property
Classic Room, Non Smoking, City View
Comfort Room, Non Smoking, Courtyard View | Bathroom
Panoramic Room, 1 Queen Bed, Non Smoking, City View
Classic Room, Non Smoking, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4 Rue Bouffard, Bordeaux, Gironde, 33000
  • Place, Rue Sainte-Catherine
    ‪6 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪8 min walk‬
  • Place, Place des Quinconces
    ‪11 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪16 min drive‬

Room options

View all photos for Comfort Room, Non Smoking, Courtyard View

Comfort Room, Non Smoking, Courtyard View

Comfort Room, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, Non Smoking, City View

Classic Room, Non Smoking, City View

Classic Room, Non Smoking, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 Queen Bed, Non Smoking, City View

Panoramic Room, 1 Queen Bed, Non Smoking, City View

Panoramic Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
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About this property

Hotel Madame

Concierge services, a 24-hour front desk, and a library are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a porter/bellhop, and a front-desk safe are onsite.
Hotel Madame offers 18 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Madame. During your stay, you're just a quick walk from Rue Sainte-Catherine. Free WiFi in public areas, breakfast (surcharge), and concierge services are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Within a 10-minute walk of Rue Sainte-Catherine and Grand Theatre of Bordeaux
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Madame, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Madame also features concierge services, a front-desk safe, and a porter.

This Bordeaux hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 22 per day); discounts available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Private wine tours
  • Shopping centre
  • Wine tours

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 22 per day(656 ft away; open 24 hours)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Madame Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 7 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

patrick

Liked: Cleanliness, staff & service
all perfect - would stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in convenient location. Highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The room was clean, the bed was comfortable. The staff were very pleasant and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a Great location and hotel.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hannah

Liked: Amenities
Wonderful hotel with incredibly nice staff - would highly recommend!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alaap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very close to the downtown and good food spots. The host was very friendly and attentive to our needs. Highly recommend if anyone is looking for a stay within the historic district.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Nice staff, great location. Rooms are quite small.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very helpful staff.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel , very helpful , friendly staff providing knowledge of the area , booking taxis etc .
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was in an ideal location for exploring Bordeaux. Staff at reception were friendly and very helpful with local recommendations. The room was a bit tired and the overall finish wasn’t don’t to a very high standard. The toilet was also located in a separate room which was tiny! Could only just manage to close the door whilst straddling the toilet to move out of the way! I’m glad that we didn’t have to stay for more than one night!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Hotel Madame, it was in a great location and the rooms were a good size. The beds were very comfortable and staff very friendly! Would definitely stay again :)
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, characterful room. Great location in the heart of walkable Bordeaux and very friendly staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Good location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Great location
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fab property! Staff were so welcoming and the rooms were very clean. Brilliant hotel for a solo traveller too. Will definitely recommend 😁👍
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotels at the edge of the pedestrian area of the core of Bordeaux. Restaurants, shopping and trams stops are close by making it a great location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great! Absolutely amazing staff and the rooms are amazing. They provide great recommendations to local restaurants and shopping and are very knowledgeable about the area
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely madame hotel

Wonderful stay great set up and staff . Sadly very noisy from people upstairs all night
Stayed 1 night in May 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
This place has so much character. The 3 people we met at reception were wonderful, helpful and so friendly. We loved our stay
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Botique Hotel. Friendly, knowledgeable staff. Room had an amazing view of one of the historical arches. We did the Wine Museum tour on the host's recommended which was amazing. Room clean, bed comfortable, walkable distance from the Tram, local cafes and shops.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a very convenient location, close to cafes, bars and shops. All staff were welcoming, friendly and helpful. Room was spotlessly clean and cleaned daily. Thoughtful and tasteful decor, loved the toiletries provided. Fridge and coffee machine in room. This was an absolute gem of a find and we would love to return to Bordeaux to stay here again, Thank you!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personell was very kind. Hotel located in the centre of Bordeaux
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and very attentive. Amelie was particularly helpful and we really appreciated her restaurant recommendations.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian and his wife are creating a boutique small hotel. Delightful hosts! In the heart of a bustling safe neighborhood. Definitely would stay here again.