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Crowne Plaza Borjomi by IHG

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Photo gallery for Crowne Plaza Borjomi by IHG

A multi-story hotel with a stone waterfront promenade, featuring balconies and a restaurant.
Property video
A pool area with two pools, stone flooring, benches, and a gazebo.
A buffet with various fruits, vegetables, and bread.
A spacious interior with a central seating area, wooden paneling, and hanging light fixtures.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Baratashvili St 9, Borjomi, 1200
  • Place, Borjomi Central Park
    ‪6 min walk‬
  • Place, Borjomi Museum of Local Lore
    ‪9 min walk‬
  • Place, Borjomi Cottage Tsemi
    ‪12 min walk‬

Room options

View all photos for Premium Room

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a telephone on the nightstand.

Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Terrace, River View

A hotel room with a sofa, a chair, a desk with a lamp, and a flower vase.

Premium Room, 1 King Bed, Terrace, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a bedside lamp, a telephone, and a breakfast tray with croissants, coffee, and orange juice.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, River View

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a mirror, and a view of the outdoors through sheer curtains.

Premium Room, 1 King Bed, River View

  • River view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk with a telephone, and a dining table with plates of food.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with two beds, a desk with a telephone, and a dining table with plates of food.

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern living room with a wooden staircase, a sofa, a coffee table, and a TV.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, River View

A modern living room with a red sofa, two armchairs, a coffee table, and a bar area with a lamp.

Junior Suite, 1 King Bed, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a bedside lamp, a telephone, and a breakfast tray with croissants, coffee, and orange juice.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

A hotel room with a large bed, two bedside tables, a bedside lamp, a telephone, and a breakfast tray with croissants, coffee, and orange juice.

Premium Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, River View

A hotel room with a bed, a desk with a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony, River View

A hotel room with a sofa, a chair, a desk with a lamp, and a flower vase.

Premium Room, 1 King Bed, Balcony, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Borjomi by IHG

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a sauna.
Crowne Plaza Borjomi by IHG offers 101 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Borjomi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Spa and Wellness Centre has 21 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Crowne Plaza Borjomi by IHG, you're just a quick walk from Merab Kostava's Garden. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to reflexology, detox wraps, or aromatherapy at Spa and Wellness Centre
  • Services include free babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Merab Kostava's Garden and 3 minutes by foot from Borjomi Cottage Tsemi
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Borjomi by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Crowne Plaza Borjomi by IHG.

This 5-star Borjomi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM.
Onsite venue - This restaurant specializes in local and international cuisine. Open daily.
Onsite venue #2 - This fine-dining restaurant specializes in Modern European cuisine. Open daily.
Lobby Bar - Onsite bar. Open daily.
Wine Bar - This wine bar specializes in local and international cuisine. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Lobby Bar
  • Wine Bar

Things to do

  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 5,382 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 21 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to renovations, the Club Lounge is not available until May 19, 2028.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from August 6 2026 to May 19 2028 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 1 (weight limit: 13 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets not permitted in restaurant and spa areas. Pets must be transported in carriers while in social areas.
Outside food and beverages are not permitted on the premises.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crowne Plaza Borjomi Hotel
Crowne Plaza Borjomi
Crowne Plaza Borjomi
Crowne Plaza Borjomi by IHG Hotel
Crowne Plaza Borjomi an IHG Hotel
Crowne Plaza Borjomi by IHG Borjomi
Crowne Plaza Borjomi by IHG Hotel Borjomi

Crowne Plaza Borjomi by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 153 reviews
Rating 8 - Good. 21 out of 153 reviews
Rating 6 - Okay. 6 out of 153 reviews
Rating 4 - Poor. 3 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful hotel!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
This place is a dream come true and the staff is above and beyond their standards… so friendly , def will recommended
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel great staff!!! Location is beautiful
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful hotel in the perfect location.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel has a nice atmosphere, clean. Facilities are good - pool, spa, sauna. Breakfast is intercontinental and has a lot of choice.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Shavtai

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel & suraunding. Giig amenities, Kind stuff.
Stayed 6 nights in May 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location The kids playroom was great for our 3 year old and the lady in the playroom was very cheerful and helpful
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel made my trip!

Such a cute town and this is the best hotel in it. Amazing location nestled in between the mountains. Staff were wonderful, very welcoming and friendly. Spa is beautiful, food delicious...what more could you ask for.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Lyvan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, top level. Very professional and friendly stuff. Will recommend to everyone.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

sahbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and it’s maintaining very high quality standards.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomended! Excellent staff and high quality services in every section and field. Crown Plaza Borjomi is the best among other facilities for rest and relax! My modest gratitute to all team and staff.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect and convenient hotel in middle of nature

One of the best hotels I've ever stayed at. Very kind and hospitable staff at the front desk. Large and comfortable room, with an amazing bathroom. Everything very clean, great air in Borjomi, in the middle of nature. Keycards allow free access to Borjomi Central Park and Borjomi Sulfur Pools. Nice included pool/sauna area in the hotel. Would love to come back here.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, excellent location

Excellent hotel, extremely well-located for entry into Borjomi Central Park. The Tsar Baths (warm sulphur springs) are a 3.5 km walk away via a pleasantly-shaded forest path. The room card allows free entry to both the park and springs. Room was spatious and nicely-air conditioned, complete with hair conditioner and bathrobes. Both coffee from the bar and dinner were great.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very new. Largely empty mostly due to the low season and its recent opening. We loved the steam room/sauna and pool facilities. The hotel restaurant and bar were also good. There was some confusion over the morning breakfast which took about 15 minutes to solve, but the problem was solved and the staff keenly apologised for all inconvenience. Definitely recommend.
Verified review

10/10 Excellent

LANE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and fancy. Some items looking slightly worn but still the best hotel in the area. Street vendors smoking meats across the river with the windows open in the main hotel areas led to smoke smell filling the hotel. Staff seemed clueless that people might not like that. AC was weak in room but expected for Georgia. AC was weak in gym, but gym was nice. Pool stunk heavily of being over-chlorinated. Smelt like 10ppm or something crazy like that.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスも施設もとても良かった。 ボルジョミの温泉を使ったお風呂とかジャグジーの施設があればもっと最高！
イースターのデコレーション
夕食の前菜
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Semion

Liked: Cleanliness, staff & service, amenities
да, все - ок
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Vladlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Это лучший отель в Грузии

И это не только мое мнение. Так написал зритель под видео на нашем ЮТ канале где мы показываем место нашего проживания. Отель твердые пять звезд. Завтраки каждый день одинаковые, но очень насыщенные блюдами и вкусные. Проживание в отеле дает право бесплатного прохода в Боржоми-парк. Минус 5 лари с человека. Что тоже приятно. Любая наша просьба удовлетворялась моментально. Спа зона большая и очень хорошая. Большой чистый бассейн, сауны, хамам это входит в стоимость номера. Брали платную ванну с минеральной водой - фантастика. Отличный спортзал. Есть детская игровая комната. Своя охраняемая парковка. Советую для проживания!
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

mustafa

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

مدينة جميلة و فندق سيئ

استقبال ممتاز لكن للاسف الغرفة يوحد بها بيوت العنكبوت و عندما ام تبليغ الاستقبال توقعنا تغيير الغرفة و لكن قالوا سننظفها و ذهبت للخارج و عدت بعد ساعتين و وجدت انهم لم يفعلوا شيء ،و طريقة تنظيف الغرفة صباحا سيئة و المطعم لا يتم تنظيفهدبايتخرار احد العصيرات و المواد الغذائية على الارض
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Vi havde en dejlig oplevelse, hvor service og standard var i top. Derudover var personalet både hjælpsomme og venlige. Der var gode faciliteter på hotellet, og selvom det regnede den første eftermidag og aften, fik vi tiden til at gå i motionsrummet, i poolen og i restauranten. Vi følte os meget velkomne og vil bestemt vende tilbage igen.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoteloplevelse i topklasse

Vi havde en pragtfuld oplevelse hvor service og standard var i absolut topklasse. Derudover var personalet utroligt hjælpsomme og venlige. Der var gode faciliteter på hotellet, og selvom det regnede den første eftermidag og aften, fik vi tiden til at gå i motionsrummet, poolen og i restauranten. Vi følte os meget velkomne og vil bestemt vende tilbage igen.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Das Duschwasser läuft ins Bad und dann in den Teppichboden des Schlafzimmers. Reparieren konnte das niemand. Ansonsten wunderschönes Hotel und hervorragendes Essen. Personal ist teilweise sehr freundlich.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Luciana

Liked: Cleanliness, staff & service, room comfort
Das beste Haus auf Platz. Tolles Essen, gute Massagen. SPA Georgisch halt, aber tendenziell auch besser und sauberer als anderorts in Georgien
Stayed 1 night in May 2024
Verified review

8/10 Good

stefan

Liked: Amenities, property conditions & facilities
staff were great but very concerned that we saw a member of staff walking around the buffet with her mask below her chin (she had coughed earlier), she was supervisory level too Im guessing, sets terrible example, shame because the rest of the staff were good and some excellent
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Zeyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area

Best stay friendly staff and the room is perfect.
Stayed 1 night in Dec 2021