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Holiday Inn Express Boston - Saugus by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Property preview
Property amenity
Free daily buffet breakfast
Standard Room, 1 King Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Revere Beach
    ‪11 min drive‬
  • TD Garden
    ‪12 min drive‬
  • New England Aquarium
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Exterior

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  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, 1,044 reviews
The price is €163
includes taxes & fees
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About this property

Holiday Inn Express Boston - Saugus by IHG

Hotel with free breakfast, in the vicinity of TD Garden
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Boston - Saugus by IHG gets good marks from our customers. During your stay, you'll be close to Revere Beach. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by car from TD Garden and 13 minutes from New England Aquarium
Holiday Inn Express Boston - Saugus by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Boston - Saugus by IHG. Self parking is free.

This 3-star Saugus hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1011 reviews
Rating 8 - Good. 254 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 57 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice. The front desk was helpful when we had questions, house keeping did a great cleaning our room each day, and the breakfast was wonderful with a variety of foods.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Took.a star off of the overall because the pool was not open
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent stay overall

Check in took a very long time and the place was in need of an update (for example, chrome in the bathroom was rusted), but the most important things were good. Quiet room, comfortable bed, and convenient location. Plus, the breakfast was well-stocked.
Stayed 1 night in Jun 2025

8/10 Good

Cindy

Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Staff & service, property conditions & facilities, room comfort
Friendly front desk staff. Large king room. Sent me to great restaurant for dinner (110 Cafe). Good stay.
Stayed 1 night in Jun 2025

4/10 Poor

Roberto, Avondale

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the BEST experience! The front desk customer service representatives were excellent. Johnathan went above and beyond to make sure our first time in the Boston area was welcoming. He offered us maps and brochures for our day trip to Salem which came in handy! He always asked us about our plans and it was like having a local friend we could ask advice or get recommendations. Definitely would recommend staying here. Accommodations were clean every day. Good selection for a quick breakfast bite and convenient location for what we needed.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
The room is perfectly serviceable, comfortable, and convenient. The hotel is just 20 minutes from Logan, assuming no traffic. However, the room we had had a connecting door to the next room (actually on both sides), and the people on one side were loud and rowdy, with the noise coming through the door. The connecting doors need to be better sound-proofed. Also, the hotel is on a very busy road, and the street noise was disturbing until late in the night.
Stayed 1 night in Jun 2025

8/10 Good

Joe

Stayed 4 nights in May 2025

10/10 Excellent

Morgan

Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Not only was the establishment clean, well-organized, and had a delightful breakfast, but they also disposed of damaged suitcase for us that happened during travels. Thank you soooo much to Kenyi and the team!!!
Stayed 1 night in May 2025

10/10 Excellent

RICHARD Joseph

Liked: Cleanliness, amenities, property conditions & facilities
They had
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and out service. Good room. A little small but ok. Breakfast area was clean and well tended to.
Stayed 2 nights in Jun 2025

10/10 Excellent

Irvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Our stay at the property was fine. We booked it to have a place to rest at night so really we were barely there other than to shower and sleep. The surrounding areas is nice in terms of it has pretty much everything you need around you, but it doesn’t make for a good view. The roads are terrible and you’re constantly dodging potholes. Not the hotels fault, but it’s hit or miss in their parking lot as well. One of the main reasons I booked the hotel was I saw pictures of dove products in the bathroom and that’s what I use at home so I was happy to not have to bring my own products. Then I showered and it definitely didn’t feel or smell like dove products. Perhaps they use dove bottles but then fill it with something else. But the staff was pleasant, the coffee was good, beds were comfortable, microwaves on every floor if you want to heat up some food, laundry on sight, etc. I would stay again, just bring my own toiletries!
Stayed 3 nights in May 2025

10/10 Excellent

jinho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and they offered us free drinks. Everything was clean but the room size was small. Overall this is good place for a couple of days.
Stayed 1 night in May 2025

6/10 Okay

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and friendly staff!! Breakfast was yummy.
Stayed 1 night in May 2025

10/10 Excellent

Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking gets scarce at night but all in all a good stay and conveniently on the highway
Stayed 4 nights in Apr 2025

10/10 Excellent

Mitch

Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Cameron

Stayed 3 nights in May 2025

10/10 Excellent

Jana

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nicely run & extra things if needed
Stayed 1 night in May 2025