Homewood Suites by Hilton Boston/Billerica

3.0 star property

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Photo gallery for Homewood Suites by Hilton Boston/Billerica

Exterior
Fitness facility
Indoor pool
Free daily buffet breakfast
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping

Explore the area

View in a map
35 Middlesex Turnpike, Billerica, MA, 01821
  • Burlington Mall
    ‪4 min drive‬
  • Lahey Hospital & Medical Center
    ‪6 min drive‬
  • Harvard University
    ‪24 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪30 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Bathtub

7.4 out of 10
Good
(11 reviews)
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

8.4 out of 10
Very good
(28 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • 47 sq m
  • Sleeps 5
  • 1 King Bed

Two-bedroom suite

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

Homewood Suites by Hilton Boston/Billerica

Suburban hotel with free breakfast and a fitness center
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Homewood Suites by Hilton Boston/Billerica offers 147 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Boston/Billerica gets high marks from our customers. During your stay, you'll be close to Bedford VA. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Burlington Mall and 8 minutes from Lahey Hospital & Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
Homewood Suites by Hilton Boston/Billerica offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1752 square feet (163 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Boston/Billerica. Self parking is free.

This 3-star Billerica hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,752 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 buildings
  • 4 floors
  • Built in 1999
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0009050310
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Boston/Billerica
Homewood Suites Hilton Boston/Billerica
Homewood Suites Hilton Hotel Boston/Billerica
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Billerica
Homewood Suites Hilton Boston/Billerica
Hotel Homewood Suites by Hilton Boston/Billerica Billerica
Billerica Homewood Suites by Hilton Boston/Billerica Hotel
Hotel Homewood Suites by Hilton Boston/Billerica
Homewood Suites by Hilton Boston/Billerica Billerica

Homewood Suites by Hilton Boston/Billerica Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1011 reviews
Rating 8 - Good. 243 out of 1011 reviews
Rating 6 - Okay. 112 out of 1011 reviews
Rating 4 - Poor. 80 out of 1011 reviews
Rating 2 - Terrible. 74 out of 1011 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

zhiqiang

Stayed 1 night in Jun 2025

2/10 Terrible

Fuad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service is not good currently!

Stay was not good at all. We didn’t mind that there was some renovation going on in the hotel hallway etc. What made our stay bad was lack of toilet paper, shampoo, shower gel for 5 days out of our 7 day stay. We went 3 days without towels and had to reuse towels. Now comes the worse part of our stay, our room had a clogged toilet for four days. We called the front desk multiple times and no one came to fix it. It was a gentleman named Josh who said he just returned from vacation who came to fix it just before we left the place. The place has potential but as of now it’s a little shaky on service. See photo
Stayed 7 nights in Jun 2025

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It had dirty dishes, cockroaches, spiders, and the air conditioner did not work well.
Stayed 2 nights in Jun 2025

8/10 Good

Brian, Smiths

Travelled with partner
Liked: Cleanliness, amenities
Quick check in. Comfortable room in a quiet location. Only critique is that the hotel could use some updating.
Stayed 1 night in Jun 2025

6/10 Okay

Abby

Travelled with partner
Liked: Staff & service, amenities
It had potential to be a nice hotel but there were renovations that were being done but were never finished. We also killed 3 small baby roaches during our stay. Morning breakfast was good and staff was nice.
Stayed 2 nights in Jun 2025

4/10 Poor

Kristin

AC not working, stuffy.
Stayed 1 night in Jun 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness
Everything excellent!!
Stayed 1 night in Jun 2025

6/10 Okay

mehmet

Travelled with family
Disliked: Cleanliness, property conditions & facilities

avarage

The air conditioner in the room is very very noisy. The furniture is very old, I stayed for 3 days and there was no cleaning, I think they just took the trash.
Stayed 3 nights in Jun 2025

2/10 Terrible

meaghan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3 day stay was terrible with no house keeping, no service what so ever, begged the front desk for TOILET PAPER, the hotel is falling apart and the staff is was incredibly unhelpful.
Stayed 3 nights in Jun 2025

8/10 Good

palaneeswara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice with the kitchen and refrigerator options and spacious room and bathroom. Need to have better air condition setup to sleep better.
Stayed 2 nights in Jun 2025

6/10 Okay

Soon Dong

Travelled with group
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The customer service was good, but we were in room 100 which wasnt throughly cleaned. There was water bottles and miscellaneous trash from previous tenants, which was disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yohanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

RAGHUNATH

Liked: Staff & service
Disliked: Property conditions & facilities
Please provide more towels when 5 people are staying. Bathtub water not draining fast. Please provide a better mattress or extra cushion for the pull out sofa as the spring board hurts
Stayed 1 night in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

michael

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Raye

Travelled with family
Disliked: Property conditions & facilities, room comfort
Reception wasn’t very welcoming, the hotel interior was (hopefully) undergoing renovations but there were no signs or anything indicating that, the wifi didn’t work even though we were initially told it would - the next day my son was told that it hadn’t worked in a week, the pool water didn’t seem clean AND we had to evacuate around 7 am due to the fire alarm. We were never told whether it was a drill or an actual alarm.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahesh, Hackensack

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jun 2025

2/10 Terrible

Judith

Travelled with family
The room was fine. The first morning we were waken by a fire alarm across the entire hotel. No apologies. No restitution. Our second night we were locked out of our room because the extended reservation through Expedia did not show on their screen. It took us over an hour of talks with Expedia by me and by your reps to no avail. We have a refund for the second stay in the process and were charged over $30 more plus $50 extra for possible damages to the room twice. $100. We are not happy needless to say. That’s not all. There was a ring around the bathtub. The second day breakfast there was no coffee available because the ran out of coffee filters. The tables were not wiped down the entire time of breakfast. No stevia provide for those who don’t want to be poisoned by the pink and blue stuff, the hot water emptied so no second cup of tea. Just to let you know we could overlook most of these failings, but we cannot overlook the way the desk clerk Jamiah treated us and your people. In my opinion she should have let us in our room as I am 82 years old and already had an aggravating day and was tired besides my battery was in red with my charger locked in the room. She was aware of all of this as my husband is very loud. In my opinion she should have contacted Expedia to rectify this situation as she could clearly see our receipt and confirmation numbers. Not make her customer do all the calling and still not accepting the fact that we did indeed have a reservati.
Stayed 2 nights in Jun 2025

6/10 Okay

Jesse

Travelled with family
Liked: Cleanliness
We have stayed at this hotel a few times. It is convenient, room is spacious. However, this time we did feel as good as last a few time. We were told they had a new manager. Hope the new manager can do the job as good as the previous ones.
Stayed 3 nights in Jun 2025

10/10 Excellent

Xunxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff
Stayed 1 night in Jun 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good only kitchen don have forks, spoons, and pans for cooking
Stayed 2 nights in May 2025

6/10 Okay

Marianne, Easton

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything is old and dated... Furniture, tv, etc. The hotel needs a deep clean.
Stayed 3 nights in May 2025