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Residence Inn by Marriott Boston Downtown / South End

Property class: 3

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 1 Bedroom
Exterior
Studio, 1 King Bed with Sofa bed | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
2001 Washington Street, Boston, MA, 02119
  • Place, Northeastern University
    ‪6 min walk‬
  • Place, Boston Museum of Fine Arts
    ‪16 min walk‬
  • Place, Fenway Park
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(121 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Boston Downtown / South End

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Residence Inn by Marriott Boston Downtown / South End gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. Free WiFi in public areas, a 24-hour gym, and a bar are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Northeastern University and Boston Medical Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 4693 square feet (436 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Boston Downtown / South End also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Boston hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Karina

Liked: Cleanliness
Disliked: Staff & service
Room was great and clean. The staff was the issue I was double charged for parking and it took weeks to resolve
Stayed 1 night in Jan 2026

4/10 Poor

Jang Hyun

Liked: Cleanliness, amenities
The room itself was nice, but the party noise kept me up until 11. I'm so tired now.
Stayed 3 nights in Jan 2026

8/10 Good

elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good stay. Just keep in mind parking is extra and expensive since it’s valet only.
Stayed 1 night in Jan 2026

10/10 Excellent

kadeesha

Liked: Cleanliness, staff & service, amenities
Clean everything.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jhonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

4/10 Poor

Jeffery D

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Neighborhood was not good. I needed an extra day due to flight cancellation and was charged a very pricey amount for one day. Staff was nice and hotel was clean.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mary

Liked: Amenities
The complimentary breakfast was fully stocked and very friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Cheryl Renee

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was helpful, courteous and kind. The location was perfect for our trip. The continental breakfast was a plus. I will definitely use again.
Stayed 3 nights in Jan 2026

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean warm room, easy access to south end, easy parking
Stayed 1 night in Jan 2026

10/10 Excellent

veronica

Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast however would have been nice to know which items would be served at which times as seemed to change slightly each day. Would be nice if bacon and link sausages would have been available for the British guests. The taste of the scrambled eggs could be improved and maybe offer fried eggs as an option on some days. The waffle makers were a nice touch however, would have been nice if a member of staff were assisting to prepare them for guests instead of self service. Rooms were very clean, spacious and staff were very nice. Beds were comfortable and the kitchen area was very useful to prepare food from the nearby stores. Very accessible with easy transport links nearby.
Kitchen Area
Outside view
Seating area with fireplace
Stayed 7 nights in Dec 2025

10/10 Excellent

Hai Fen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We used this hotel several time in recent 4 years. The food gets much better.
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious and appliances were in top-notch condition. Staff was friendly and helpful. Breakfast was typical of Residence Inn.
Stayed 3 nights in Jan 2026

8/10 Good

Phuong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was nice. Breakfast had good selections.
Stayed 1 night in Jan 2026

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities
Nice room. Efficient Friendly staff. Only minor issues. Sticky shower door and coffee maker missing a necessary part.
Stayed 1 night in Jan 2026

8/10 Good

Gerald

Travelled with family and small children
Liked: Property conditions & facilities
Everything was good , but parking is 55 dollars per night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hai Fen

Travelled with family
Much better than before.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jassira

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

6/10 Okay

Odeyka

Stayed 3 nights in Dec 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about it. It was clean, everyone one kind, and the food was really good. I would definitely stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Haineng

Stayed 6 nights in Oct 2025

10/10 Excellent

Bryant

Stayed 2 nights in Dec 2025

10/10 Excellent

Emmaleigh

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Zareh

Stayed 2 nights in Dec 2025