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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Free daily continental breakfast
Reception
Studio, 1 King Bed with Sofa bed | Private kitchen
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
2001 Washington Street, Boston, MA, 02119
  • Place, Northeastern University
    ‪6 min walk‬
  • Place, Boston Medical Center
    ‪11 min walk‬
  • Place, Boston Museum of Fine Arts
    ‪16 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(107 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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1 Jan - 2 Jan 2026
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About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel with free breakfast, 8-minute walk to Northeastern University
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Residence Inn by Marriott Boston Downtown / South End gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. Free WiFi in public areas, a 24-hour gym, and a bar are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Northeastern University and Boston Medical Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 4693 square feet (436 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Boston Downtown / South End also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Boston hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Stayed 7 nights in Sep 2025

10/10 Excellent

John

Stayed 7 nights in Aug 2025

8/10 Good

Kate, RIchfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Many homeless people, garbage all around. Seeming unsafe, but did not have a specific incident.
Stayed 1 night in Sep 2025

2/10 Terrible

Jamie

Stayed 2 nights in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jed

Stayed 2 nights in Sep 2025

10/10 Excellent

olgierd

Stayed 7 nights in Sep 2025

10/10 Excellent

Pamela

Stayed 3 nights in Sep 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Enrico

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The good: it’s a brand new hotel and it shows. The breakfast buffet is great, they keep it stocked, I recommend going early as the attendant is not on top of keeping the tables wiped and bussing the dirty dishes. They were on top of keeping it stocked though, it just an hour into it you can tell the tables were not kept up,with and sanitized. The housekeeping team was very accommodating and friendly. The Bad: The area it is in is NOT SAFE. If you stay here budget $40 a day to uber into the city. Here’s where you have tomaskmismit really worth it. Just know it is dangerous. The Staff: Beautiful hotel with staff that lack basic hospitality training. They are unpolished. Don’t say hello, don’t smile, don’t make eye contact, too familiar and abrasive. Example I heard them raising their voice with guests on two,occasions when they had a question about then fee and whether or not it was included, Not once did I notice any of them welcome a guest or say hello. Basic hospitality training is needed- you will notice it especially if you are used to staying a Marriott or Hilton property. They just seemed to exist there without any passion for what they do. T
Stayed 6 nights in Sep 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service is excellent, clean, and no complains. The surroundings with a lot of homeless that I didn't feel so safe.
Stayed 6 nights in Sep 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best street, but once inside, everything was good quality.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I flew up to Boston for a concert over the weekend. I read quite a few negative reviews about this hotel and the area, but I have absolutely no complaints. All the staff were very friendly and accommodating, room was clean, and the complimentary breakfast had plenty of options.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 19 nights in Aug 2025

10/10 Excellent

Helen

Stayed 3 nights in Sep 2025

10/10 Excellent

Tawnya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right outside the city and there was a grocery store right across the street. Very clean and quiet.
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please be aware hotel is not in the safest location. Drug use was prevalant just down the blick in broad daylight. Hotel was clean and good service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Harris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Construction in the lobby Not convenient to restaurants I wanted to visit
Stayed 1 night in Jul 2025

6/10 Okay

Edvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rpoperty conditions were very good, rooms are nice and clean. Customer service not so good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family friendly and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Gem

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025