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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Free daily continental breakfast
Reception
Lobby
Exterior
Studio, 1 King Bed with Sofa bed | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Kitchen

Explore the area

View in a map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    ‪6 min walk‬
  • Fenway Park
    ‪3 min drive‬
  • Boston Common
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(104 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel with free breakfast, a quick walk to Northeastern University
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Residence Inn by Marriott Boston Downtown / South End gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. Free WiFi in public areas, a 24-hour gym, and a bar are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Northeastern University and Boston Medical Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 4693 square feet (436 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Boston Downtown / South End also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Boston hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1009 reviews
Rating 8 - Good. 224 out of 1009 reviews
Rating 6 - Okay. 88 out of 1009 reviews
Rating 4 - Poor. 48 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff were amazing. It's a tough area in Boston, especially at night. The hotel security is great and the property is very safe. Really nice workout area, and breakfast was clean and full of options. If I were to return to this area again I would totally stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Symantha

Stayed 6 nights in Jun 2025

10/10 Excellent

Anatolii

Liked: Cleanliness, staff & service, property conditions & facilities
It just ok. I would stay there for the next time as well
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Jun 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super attentive staff. Loved our stay!
Stayed 6 nights in Jun 2025

10/10 Excellent

Andres

Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Stayed 2 nights in Jun 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Very clean. Stayed for a week. Most staff very friendly and helpful. Airy bfaat room with lots of light. Room refresh every two days really only inlcuded taking dirty towels and tossing new ones on the counter in bathroom. Have to ask for more dish soap and bathroom tissue/soap if needed. Will stay again as kitchenette super convenient. Parking very expensive, but in line with other big city hotels. Close to piblic transport so no car needed.
Stayed 6 nights in May 2025

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a good price
Stayed 3 nights in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

This property is convenient if you're visiting studentsis a good location as it's walking distance to Northeastern University.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in May 2025

10/10 Excellent

Dritan, Staten Island

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very modern
Stayed 2 nights in May 2025

10/10 Excellent

Sohil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Staff was welcoming and helped us to check in early as soon as room was available. Rooms were clean as well.
Stayed 3 nights in May 2025

10/10 Excellent

Preyaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Soe Soe

Liked: Cleanliness, amenities, property conditions & facilities
Xxx
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
The valet parking service lost our car keys after having hit the gate when giving us our vehicle and when we asked about it they then told us there was nothing they could do about it.
Stayed 2 nights in May 2025

2/10 Terrible

roger

Stayed 1 night in May 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and very clean. We stayed in a one bedroom suite which was large and well appointed for anything you needed. I rate this 5 stars and would stay here again. There are just 2 things that I felt could be improved. The bar was closed during our stay due to no bar tender which I wish I had known ahead of time. We had selected this hotel as a central location with the intention of family joining us to celebrate our daughters graduation and having a few drinks the night before but unfortunately we couldn’t do this. Secondly our bathroom was a wet room, the central drain was useless and as soon as you shower the bathroom fills with water that doesn’t drain away. The bathroom is somewhat unusable until the maid comes in to mop. Even using all our towels each day to mop the water up it wasn’t enough. If this bathroom was used for small children or people with disabilities I feel this could be a slip hazard.
Stayed 6 nights in May 2025

10/10 Excellent

ALETHEA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very updated property. Had no complaints staff was very friendly and facilities was great.
Stayed 1 night in May 2025

10/10 Excellent

Joelvito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

6/10 Okay

Bianca

Business traveller
Liked: Cleanliness, staff & service
If maid service is every other day, the room should look and feel as it did when I checked in. Towels were not hung, no shower mat, no make up remover, no refill on in room coffee, creamer, etc. on day 2. It is day 4 and the room looks like check in. I'm aBonvoy member and the TV never displayed my name. First it was Kari, now it's Myriah. I was not able to turn on the TV when I first arrived, some loose wire/cable issue after changing batteries in the remote first only to learn that was not the reason the TV didn't come on. This visit was much different than in the past. I'm wondering if management has changed or if they don't have the same maintenance and service standards.
Stayed 4 nights in May 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great
Stayed 1 night in May 2025

8/10 Good

Shannon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not realize the close proximity to the notorious Methadone Mile. Although I was not accosted by homeless individuals, the rampant drug use was readily visible.
Stayed 3 nights in May 2025