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Aparthotel

Sonder by Marriott Bonvoy The Magnolia Apartments Back Bay

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Magnolia Apartments Back Bay

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40-inch flat-screen TV with digital channels, TV, streaming services
1 bedroom, individually decorated, individually furnished
Suite, 1 Queen Bed (Mobility Accessible, Transfer Shower)
Superior Suite, 1 Queen Bed with Sofa bed | Living room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

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234 Newbury Street, Boston, MA, 02116
  • Newbury Street
    ‪1 min walk‬
  • Copley Square
    ‪5 min walk‬
  • Fenway Park
    ‪16 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Queen Bed (Mobility Accessible, Transfer Shower)

1 bedroom, individually decorated, individually furnished

Suite, 1 Queen Bed (Mobility Accessible, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

40-inch flat-screen TV with digital channels, TV, streaming services

Superior Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed

40-inch flat-screen TV with digital channels, TV, streaming services

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonder by Marriott Bonvoy The Magnolia Apartments Back Bay

Aparthotel in Boston, steps from Newbury Street
This smoke-free aparthotel features concierge services and free WiFi in public areas. Each apartment offers a refrigerator, a flat-screen TV with digital channels, and a hair dryer. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Magnolia Apartments Back Bay offers 11 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
During your stay at Sonder by Marriott Bonvoy The Magnolia Apartments Back Bay, you're just a quick walk from Copley Square. Features include free WiFi in public areas and concierge services. This comfortable aparthotel has 11 apartments. Enjoy your stay with amenities like a flat-screen TV and a refrigerator in each apartment.
  • Each apartment offers a flat-screen TV, a refrigerator, and a hair dryer
  • Free WiFi in some public areas
  • Services include a concierge, luggage storage, and a virtual front desk
  • Steps from Newbury Street and 6 minutes by foot from Copley Square
Sonder by Marriott Bonvoy The Magnolia Apartments Back Bay offers its guests concierge services. Public spaces have free WiFi.

This 3.5-star Boston aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Food and drink

  • Cookware, dishware, and utensils
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number LB-463019
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sonder The Magnolia

Sonder by Marriott Bonvoy The Magnolia Apartments Back Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 70 reviews
Rating 8 - Good. 15 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 5 out of 70 reviews

9.2/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, room comfort
My first trip to Boston. Loved the location with all the cute little shops around it. Easy to access. Has all the amenities for a lovely stay. I would stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Rio

Travelled with partner
Disliked: Amenities
Mixed Experience: Great Location, Poor Service The location is excellent and the in-room amenities—laundry machine, kitchenette, and dishwasher—added convenience and comfort. Unfortunately, major service issues overshadowed the positives. The elevator was out of order, and when I called twice for updates, I was told—without empathy—that “there is no ETA to fix this.” I was seven months pregnant with a twisted ankle and had to climb three flights of non-air-conditioned stairs. The staff’s indifference made the situation worse. Customer service was frustrating throughout. I was once told they had "run out of toilet paper," which is unacceptable. A CVS is two minutes away; there’s no excuse. Basic items like paper towels and detergent were delivered only after long delays and repeated requests. Their AI chat assistant on their app even confused “paper towels” with “towels” and sent a bath towel instead. Between the lack of responsiveness, poor communication, and minimal concern for guest well-being, this stay was far more stressful than it should have been.
Stayed 6 nights in Jun 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, limpieza, decoración moderna con todo lo necesario. La zona puede ser ruidosa. Los departamentos estan arriba de un local de hamburgiesas. Estuvimos en la unidad 21 que tiene ascensor con acceso directo. Muy amplia y luminosa. Es accesible. Me encantó el lugar, lo pasamos excelente y lo recomiendo.
Stayed 2 nights in Jun 2025

2/10 Terrible

Wayne

Travelled with family
Disliked: Room comfort

Do NOT stay here

2 wash cloths for 3 adults in a 1bdrm rental. Requested 3x for more to be delivered. Delivered 2nd day after showers. Thin spring mattress on pullout couch low quality and unbearable to sleep on. Adult daughter slept on couch cushion. Requested mattress topper and was told one would be delivered. Then received a message from Sonder they would not deliver one. Entire apt infested with ants. Both my wife and daughter bitten multiple times. How is a property with these issues associated with Marriott? Paying what we did while having these issues is unacceptable. Sonder issued a $50 credit to be used on a future stay which is an insult. And our view was of alley garbage cans with garbage trucks loudly loading garbage at 3am. Bathroom toilet paper holder broken. We will NOT stay at a Sonder property in the future and will be reporting this property to Marriott.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
This was a nice little apartment for my short stay.Other than the stairs which I didn’t know about until just before I arrived, it was exactly as described. Clean and nicely decorated. It is a little loud in the neighborhood but even that was addresses with the amenities. I would definitely use again.
Stayed 1 night in Apr 2025

10/10 Excellent

Bing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, flexible check in and check out.
Stayed 4 nights in Apr 2025

8/10 Good

Ursula

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathaniel, Denver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Updated, minimalist interior design. Near Copley Station on the green line. Easy, keyless building access. Walking distance to loads of shops, restaurants, and parks. Dangerously close to late night eats. Combined washer/dryer unit can take several hours to dry clothes completely. Don't use anything above a medium spin cycle or it might shimmy down the hall. Noise mentioned in other reviews was not a big issue. The street can get very busy which is great and you will hear the neighbors walking with purpose upstairs. The pluses here outweigh any drawbacks.
Stayed 9 nights in Mar 2025

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Vanida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in a lovely location. Highly recommended! Spacious and secure with lovely street views.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Sensational location
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was in a great location, central and close to shops and dining.
Stayed 1 night in Oct 2024

8/10 Good

LY Thi Bich

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was perfect for visiting. It’s close to everything: market, shopping, dinning, ect. The area is safe & beautiful. The apartment is clean, but the kitchen has no cooking stoves or cookwares, just microwave. So the term “kitchen” is misleading. Unfortunately, my kid has special diet. We struggled to find things for her to eat not being able to cook. The fridge doesn’t dispense ice or water. The noise can be bothersome for some. And, there's no elevator. Be prepared to lift your belongings up the stairs.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was in the heart of Back Bay. It was a cool experience to stay right on Newbury street. I had heard people complaining about noise but with some ear plugs it wasn’t a problem at all (they even supply a little white noise machine) but you are in the heart of the city you can’t be complaining about noise! The light in the bedroom was amazing. Our unit was the accessible unit so it had its own elevator! Quick walk to Copley station which is the perfect location on the Green Line cause you can use any train to get downtown and north station.
Stayed 6 nights in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities
Disliked: Room comfort
Pros - Right in the middle of Newbury Street with great shopping and restaurants right at your doorstep. Comfortable bed. Clean apartment. Kitchen well equipped with dishwasher, Washer dryer, microwave. Reliable internet. Spacious interior. Lift access to level 4. Cons - Very noisy at nighttime so difficult to sleep. No table to eat food so eat on bed or in the two lounge chairs on your lap. Needs some sort of bedside tables next to bed. The biggest concern was safety due to the fact that the lift is shared with Shake Shack. On two occasions we pressed the button to go down and when the lift opened there were men literally staring into the kitchen as the lift opens straight into your apartment (there is no door from the lift). On another occasion it appeared to be that a homeless lady had found her way into the lift and seemed surprised when my wife entered. We later saw her on several occasions living rough. There is something not quite right about the set up even though there is a security code to go to floor 4 that’s unique to the guest, it is not without the possibility of others entering which is a little scary. The final con was when we requested an early check-in for 2pm. We received notification at 3.45 that we could checking early. When we went to activate this, Sonder wanted to charge a significant amount for it. We felt this was opportunistic! If the place is ready why not show some good will like everywhere else does!
Stayed 6 nights in Aug 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was great, I would love to come back next year. My only issue which is at 9 am this morning, housekeeping came into my room while I was in my underwear sleeping in bed. Our check out time was at 11 am. It was quite embarrassing and not a fun way to wake up.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Close to restaurants, coffee shops, and retail

Comfortable, functional, and clean suite. While no reception and consierge on site, they have have a good chat option for questions and lockers to store luggage. Great area with lots of restaurants, coffee shops, and retail. The bedroom had a sound machine and sleep mask in case street noise and light becomes an issue.
Stayed 1 night in Jul 2024

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel, and I wonder how included with the list of hotels. The code to enter the building did not work and No employee at the property to help. I spent several hours on the street until another tenant came and open for me. The elevator was not working and I had to carry my luggage to the third floor. I had to leave the property 2 days early and of course I did not get any refunds..
Stayed 6 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Great location. Within walking distance to Fenway, shops, and restaurants.
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideally located in heart of Back Bay
Stayed 3 nights in Jul 2024

10/10 Excellent

Garrison

Business traveller
Liked: Cleanliness, room comfort
Great location, very nice and clean
Stayed 2 nights in Jun 2024