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Hôtel Taj-I Mah by Les Etincelles

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Photo gallery for Hôtel Taj-I Mah by Les Etincelles

Indoor pool
Indoor pool
Front of property
Free daily buffet breakfast
Mezzanine Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
294 Route des Lanchettes, Bourg-Saint-Maurice, 73700
  • Place, Les Arcs
    ‪1 min walk‬
  • Place, Peisey-Vallandry Ski Resort
    ‪1 min walk‬
  • Place, Saint Jacques Ski Lift
    ‪5 min walk‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Mezzanine Suite

Mezzanine Suite

Mezzanine Suite

  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Duplex Suite

Premium bedding, minibar, in-room safe, desk

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilège Room

Premium bedding, minibar, in-room safe, desk

Privilège Room

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Club connecting room

Premium bedding, minibar, in-room safe, desk

Club connecting room

  • Mountain view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Club Superior connecting room

Premium bedding, minibar, in-room safe, desk

Club Superior connecting room

  • Mountain view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior connecting room

Premium bedding, minibar, in-room safe, desk

Superior connecting room

  • Mountain view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Sofa Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Club Duplex Suite Connecting room

Premium bedding, minibar, in-room safe, desk

Club Duplex Suite Connecting room

  • Mountain view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hôtel Taj-I Mah by Les Etincelles

Ski into Hôtel Taj-I Mah by Les Etincelles , where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Hôtel Taj-I Mah by Les Etincelles offers 48 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Bourg-Saint-Maurice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Hôtel Taj-I Mah by Les Etincelles , you're just a quick walk from Les Arcs. Free breakfast, free WiFi in public areas, and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and ski-in/ski-out access
  • 0.1 mi (0.1 km) from Les Arcs and 10 mi (16 km) from Villards (Les Arcs 1800) Ski Lift
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This luxury hotel also offers ski storage and a sauna. For a fee, parking is available.

This 5-star Bourg-Saint-Maurice hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Le Diamant Noir - This fine-dining restaurant serves breakfast and dinner. Reservations are required.
L'Atelier d'Eric - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Parking on site (EUR 28 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • L'Atelier d'Eric
  • Le Diamant Noir

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 30 and December 1.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 3.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 28 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Taj-I Mah Bourg-Saint-Maurice
Taj-I Mah Bourg-Saint-Maurice
Hotel Taj I Mah
Taj I Mah By Les Etincelles
Hôtel Taj I Mah by Les Etincelles
Hôtel Taj-I Mah by Les Etincelles Hotel
Hôtel Taj-I Mah by Les Etincelles Bourg-Saint-Maurice
Hôtel Taj-I Mah by Les Etincelles Hotel Bourg-Saint-Maurice

Hôtel Taj-I Mah by Les Etincelles Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 63 reviews
Rating 8 - Good. 15 out of 63 reviews
Rating 6 - Okay. 0 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with ski-in/ski-out access to slopes! Highly recommend!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at Les Arcs 2000. Ski in ski out. Highly recommended.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and Jacuzzi were only lukewarm which spoilt the experience. Breakfast only served until 10am but items were running out before then and not being replenished. No croissants, Crepes and bacon at 9.45 and the coffee machines not replenished. Some rooms on the resort side experience loud noise when the snow ploughs/conditioners pass during the night. overall an excellent 5* hotel though next to the free gondolas to 1950.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Hôtel Taj-I Mah was absolute perfection. What truly set this property apart was the seamless balance between a high-end, luxury experience and a genuinely warm, approachable atmosphere. The staff's attention to detail was amazing, and we felt incredibly well-cared for from the moment we arrived. The little touches made all the difference, from the lovely nightly turndown service to the thoughtful chocolates left on the pillow. We were also impressed by how well they catered to gluten-free options, making dining both stress-free and delicious. A special shout-out must go to the ski room staff, who were fantastic and made the daily transition to the slopes effortless. If you are looking for a hotel that offers top-tier service while remaining comfortable and welcoming, this is the place to stay.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotels in the Paradiski area!

Great location, very nice and cozy rooms! Friendly and helpful staff!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent ambiance. Very friendly and helpful staff, particularly in the ski shop.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent….(as well as the Ski shop on Lobby Floor) we loved it… and will return next season for sure)
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ski in ski out hotel. Really was a 5 star hotel the staff were so kind and helpful from the moment we arrived and could not do enough for us. The ski in ski out was just amazing and the ski shop on the property was a highlight! Would definitely recommend and cannot wait to go back to this hotel. Was a true 5 star resort in the alps!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tan-I-mah

Convenient ski hire attached to the hotel. Rooms are clean and well designed. Food is excellent. Service is very good. Shared Gym with other hotels needs better equipment, ventilation and free weights.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Second floor room with view over the slopes was fantastic. Room is small but very nice and comfortable. Hotel is nice and ski shop staff and facilities are excellent. Boots dried and heated every night ready for skiing next day! Minor grip was the unexpected parking cost (£25 per day) and the clunky checkin process. The bbq set up on nice days is fantastic value and great quality food.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the ski shop were friendly and polite. Had our equipment ready ready every morning. Great team
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ideal. The food at the Atelier is acceptable. There is some good restaurants near by that makes a change of the hotel food. The ski shop is also the ski locker. After a day of ski there is always someone to take care of your boots. A great thing is that boots are not heated (air dried) and are dry for the next day. Customer service is great. Every issue is adressed. The view from the room is breathtaking.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views and location, cosy rooms.

We was a family of 6, 2 rooms great location for ski in-out. I read the reviews of the food and was apprehensive and did try to cancel the half board but was unable to prior to arrival. So we proceeded with the half board, I would say it was as if the chefs are trying a bit two hard and the kids selection wasn't great with just 2 options, breakfast is a little limited (could do with a toaster) but still nice although does get limited as the morning progresses although fresh egg choices cooked to order which where nice. This is a small hotel with aprox 30 rooms so I appreciate they have to keep an eye on wastage etc. Bar drinks reasonable for location and the staff where always very nice and everyone was always on hand to help. We used the the on site ski shop for our ski hire and found it reasonable 930 euros for 5 people skit boots poles. We used the onsite underground parking which was handing arriving so late at night with snow, but I found charging 25 per night a little excessive at a 5star hotel. We used the onsite charging for our Tesla (2 on site next to each other) which really did help although we wasn't sure what they had so spent an extra hour charging at the bottom of the mountain in case there was a problem ... but all good and they also have 2 normal electric charges as well so no need to worry at the bottom of the mount about range. Rooms are amazingly decorated and cosy and the views are truly stunning and was lovely to wake up to every morning.
Stayed 7 nights in Dec 2022
Verified

10/10 Excellent

malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour exceptionnel au Taj-I Mah : cadre moderne et apaisant face aux pistes, ambiance zen et chaleureuse. L’équipe, accueillante et attentionnée, offre un service irréprochable. Tout était parfait, une adresse à recommander sans hésiter.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities, property conditions & facilities
Tout est parfait. On y retourne dès que possible. Bravo à toute l'équipe.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Perrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super !
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Germain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique établissement

Superbe séjour dans ce bel hôtel posé au pied des pistes des Arcs 2000. Équipe très agréable et professionnelle. Services haut de gamme pour un séjour de ski sans encombre.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hocque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que du positif pour cet hotel, un magnifique séjour dans une superbe chambre avec un spa exceptionnel. L'option diner inclus est top : un menu gastronomique!
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Rogerio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Estrutura e localização ótimos. Serviço razoável.

ESTRUTURA excelente. Quarto aconchegante e com vista deslumbrante. Spa com jacuzzi, saunas e piscina aquecida ampla Restaurantes e bar muito bem decorados e equipados. Ski shop muito bem equipada. Único ponto negativo é que NÃO TEM ACADEMIA (incompatível com o porte do hotel). Gentilmente nos foi concedido acesso ao Residencial vizinho pertencente ao hotel, porém, além de ter que atravessar o estacionamento subterrâneo (extremamente frio), não era uma academia de fato e só possuía esteiras e bicicletas ergométricas, sem aparelhos de musculação. LOCALIZAÇÃO: ótima , anexo às pistas para Arc 1.800 e 1.600 e para La Plagne e com fácil acesso ao teleférico Varet que leva para Aiguille Rouge. REFEIÇÕES : hospedamos no Koh I Noor e posso dizer que as refeições do Taj I Mah são inferiores. Menos elaboradas e com menos opções. Café da manhã sem frutas frescas e com poucas opções de embutidos e queijos. Jantares em algumas ocasiões com pratos pouco elaborados. EQUIPE E SERVIÇOS: Foi o que mais nos desapontou e não é um serviço de hotel 5 estrelas. Os funcionários pouco solícitos e distantes dos hóspedes. No check in não nos foi apresentado o hotel e mostrado suas dependências. A bagagem não foi levada ao quarto. Foi preciso ligar e finalmente ir a recepção para buscá-las. Por 3 ocasiões chegamos do esqui e deparamos com quarto desarrumado. No jantar e café da manhã os funcionários atendem muito lentamente. Hotel precisa melhorar nesse aspecto.
Stayed 7 nights in Dec 2022
Verified

8/10 Good

Regine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Établissement de bonne qualité

Etablissement de qualité avec une restauration également qualitative. Service perfectible en restauration…surtout au moment du petit déjeuner !
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

ken

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Taj-I-Nope

The good about this hotel is the location...ski in and out, very nice. There is a lift right next to hotel that takes you down to Arcs 1950, very nice. We booked the half board. When you stay at a "5 star" resort, you expect 5 star service, food, and hospitality. I have had better breakfast at a Holiday Inn. The eggs are pure slopp. THe kids cant order pancakes or waffles, and the only omelette you can get is plain or cheese. The dinner experience was horrible. On the 2nd night, took over 2.5 hours for dinner, never served the second course, food was bad. Friends we met had to send their steaks back twice. There are only two choices on the menu for dinner, so If you dont like what they have your out of luck. dinner/food was average Deserts are displayed on a table, no covid safety, they allowed little kids to breathe all over deserts. The worse thing about this hotel is the management. The female director has no idea or concept about hospitality. When my wife complained about the food service, she rolled her eyes like we were being a pain. I spoke with the front desk on two occasions about a food refund, and it wasn't until I wrote an e mail that I got a response from the director. She was rude, unapologetic, and made us feel like she could care less about us. In fact, at check out where I and other guests were complaining about refund, the director said that we could have left and gone somewhere else. I have never been treated so rudely by management.
Stayed 7 nights in Dec 2021
Verified

10/10 Excellent

Sophiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hôtel

Séjour exceptionnel Cadre idyllique
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

xavier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 5* sans aucune prévenance pour ses clients

Bonjour, L’hotel a été fermé suite à la fermeture de la station des Arcs et aux mesures COVID-19. Je n’ai été prévenu par personne ni par l’hotelier, bravo pour un hotel 5*, ni par HOTEL.COM Pas de réponse à mon mail de demande de confirmation de fermeture, personne pour répondre au téléphone, ni par l’hotelier, ni par HOTEL.COM Nous sommes toujours dans l’attente du remboursement de notre séjour.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement top et hôtel Plutôt 4 étoiles.

Nous avons passé une semaine très agréable à l’hôtel Taj i mah, en demi pension. Accueil et service très sympathique, cadre agréable même si les chambres classiques donnent au Nord Est, sur la place d’Arc 2000 et le bruit des ratracks est juste insupportable le matin entre 6 et 8h: nous avons du acheter des boules Quies, un comble pour un 5 étoiles. Isolation phonique parfaite par rapport aux chambres voisines et aux étages adjacents par contre. Restaurant gastronomique le soir très bon mais ne comptez pas manger de plats « montagne ».... ça permet de se « lacher » le midi. Ski room pratique et personnel sympathique avec une jolie boutique . Piscine un peu petite mais chauffée , sauna , Hammam, jacuzzi bien agréables mais ferment à 20h, un peu tôt. Enfin, petite salle de fitness dans l’hôtel voisin accessible par le sous sol ( demander la clef à la réception) mais ferme aussi à 19h45. En résumé: chambre jolie mais bruyante ( préférer les chambres plus chères donnant à l’Ouest sur les pistes), personnel au top , nourriture diététique le soir et bon petit dej, emplacement idéal sur les pistes d’Arc 2000. J’attribuerai plutôt 4 que 5 étoiles.
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grate vacation. dinner needs improvement
Stayed 7 nights in Mar 2020