Tru By Hilton Bracebridge, On

2.5 star property

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Photo gallery for Tru By Hilton Bracebridge, On

Reception
Lobby
Blackout curtains, iron/ironing board, cots/infant beds, free WiFi
Front of property
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
320 Taylor Road, Bracebridge, ON, P1L 1K1
  • Place, South Muskoka Curling and Golf Club
    ‪3 min drive‬
  • Place, High Falls Water Park
    ‪4 min drive‬
  • Place, Santa's Village
    ‪7 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Bracebridge, On

Art Deco hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Bracebridge, On offers 84 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Tru By Hilton Bracebridge, On, you're just a quick walk from Rotary Centennial Gardens. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • 10 minutes by car from Santa's Village and 11 minutes from Lake Muskoka
  • Pets welcome for a fee
Tru By Hilton Bracebridge, On offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Tru By Hilton Bracebridge, On also features coffee/tea in a common area, laundry facilities, and an elevator. Self parking is free.

This Art Deco Bracebridge hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Art Deco architecture
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.00 per stay.
  • Cribs (infant beds) are available for CAD 25 per stay.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25 per stay
  • Rollaway bed fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Bracebridge, On Hotel
Tru By Hilton Bracebridge, On Bracebridge
Tru By Hilton Bracebridge, On Hotel Bracebridge

Tru By Hilton Bracebridge, On Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 266 reviews
Rating 8 - Good. 57 out of 266 reviews
Rating 6 - Okay. 12 out of 266 reviews
Rating 4 - Poor. 9 out of 266 reviews
Rating 2 - Terrible. 8 out of 266 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ali Ahmed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Over all good experience
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stop on our road trip

Kids loved the foosball tables and board games in the central space.
Stayed 1 night in Aug 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Internet is fast and the room is clean!
Stayed 1 night in Aug 2025

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk Mark was great. Explained everything well and was available for towels for the pool to tv setup. Thanks Mark, you made our stay great with the grandkids.
Stayed 1 night in Aug 2025

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities, room comfort

More than adequate

The bed was very comfortable! The bed coverings were odd, frequently becoming separated from the semi-enclosing coverlet. We needed help getting our covers to make sense. The food was pretty good. They had a variety of options. There's only so much you can do with warming-tray scrambled eggs. The one day they had a "quiche" option was good.
Stayed 8 nights in Jul 2025

6/10 Okay

Seth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Limited parking, EV’s prioritized

I’m a frequent Hilton traveler. For the most part, I can always depend on a good experience. I arrived on motorcycle at this location and there are only half as many spaces as there are rooms. For some reason they recently installed 8 new spaces for electric cars at a hotel with limited parking already. I ask if I could park in one and front desk says no and told me to park around the back side of another hotel at another address. That clearly didn’t set well with me as bikes are susceptible to theft and vandalism and I’m not parking at another property and walking back to this hotel. I pleaded my case and front desk got ignorant and said “what you want me to do about it”. Out of respect, I just did as she said but much to my surprise the next morning, of the 6 electric spaces, 3 had gas cars parked in them, 2 electric cars and 1 empty. Such a slap in the face.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel! Friendly staff and close to Santa's Village.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful. We loved the hotel. Was great for our trip to Santa’s Village. The pool was nice. We will definitely be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Roger, Chatham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and new but pet friendly and not to my liking too many pets for my expectation sorry but I’m not an animal person. Other than that I would give a 4 star. Very clean facility the pool was a bit cold inside. Almost every elevator trip was with a canine.
Stayed 5 nights in Jul 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top quality!

This was an amazing spot. Just 7 minutes away from Santa village and we also visited all the waterfalls close by. The hotel was clean incredibly comfortable and thoughtful. Everything we needed was so close. A convenience store right outside too. I received daily texts checking on our stay. The only thing I missed was an updated tv that would allow streaming connection and there was no bathtub in our room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
There is a gas station that shares the lot which is very convenient for re fueling.
Stayed 1 night in Jul 2025

8/10 Good

Luma

Stayed 2 nights in Jul 2025

10/10 Excellent

Tom E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jackie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I specifically choose this hotel for the pool lift and accessible rooms. The room was good but the pool lift didn't work. No staff knew where the charger was for the lift for 3 days i was not able to access the pool and no one knew what they were doing.
Stayed 2 nights in Jul 2025

4/10 Poor

Kathy

Stayed 2 nights in Jul 2025

8/10 Good

Ashley

Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Stayed 3 nights in May 2025

8/10 Good

Cyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable breakfast was good eggs terrible cold couldn’t eat
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff are great
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fresh, new and clean with great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and service was great. It is a little out of the way from downtown. It claims it's a 10 minute walk but it's closer to 20.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, property conditions & facilities
Close to Hwy, Tim's, Walmart Only one thing I would've liked. To be able to order a movie.
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025