The room was not cleaned throughly. I actually cleaned what I believe was blood from the counter leading into the bathroom. When I wiped the counter glitter and dirt/grim came up. Ice machine was down. Hallways were dirty going to room. The pool area was not as shown, not even close. The hot tub was not working. The ice machine was broken. The remotes were missing the covers over the batteries and didn't work, neither did the tv buttons. Questionable spots on the couch. More glitter!! The bed was clean and soft. Breakfast: The questionable sausage did not look fully cooked, powdered scram eggs, bagels or slices of wheat bread or English muffins, mini ban nut muffins- no orange juice, no yogurt, half open jug of milk and warm oranges. Heat worked great. Large room as we had the "suite". Would not stay here again nor recommend.